What people love here...
Personalized Emailed Visit Summaries
This follow-up tool reassures owners, reinforces advice, and differentiates the clinic’s communication practices.
Key Themes from Reviews
Staff Friendliness & CompassionPositive
Customers consistently praise the warm, patient, and genuinely caring attitude of the clinic’s staff toward both pets and owners.
About West Valley Animal Hospital
Welcome to West Valley Animal Hospital
Nestled in the heart of Allentown, PA, West Valley Animal Hospital is your local partner in comprehensive, compassionate veterinary care. As a full-service veterinarian clinic, we serve dogs, cats, small mammals, and exotic pets—combining industry-leading expertise with a warm, family-oriented atmosphere. From routine check-ups and vaccinations to specialized dental procedures and end-of-life support, our dedicated team goes the extra mile to ensure your companion’s well-being and your peace of mind.
Compassionate, Friendly Staff
At West Valley Animal Hospital, every member of our team shares one unifying goal: treating your pet like a cherished family member. Guests often comment on the genuine warmth, patience, and kindness they receive from check-in to checkout. “Very friendly staff. Everyone has been helpful…” is a typical remark, and many echo the sentiment that “the entire staff offered my baby more love and attention than I could ever ask for!” Whether it’s a nervous kitten or a senior pup, our staff greets each patient with calm reassurance, creating a safe and welcoming environment for owners and pets alike.
Expert Veterinary Care
Our veterinarians, led by the highly respected Dr. Hatchett, bring deep knowledge and meticulous attention to every appointment. Clients appreciate detailed exams and clear, jargon-free explanations of diagnoses and treatment plans. As one owner shared, “Dr. Hatchett listened to my concerns… provided a comprehensive summary of her findings,” while another noted, “She’s thorough, knowledgeable and will walk you through everything!” This commitment to excellence ensures that you always feel informed, supported, and confident in your pet’s care.
Specialized Care for Exotic Pets
Finding a veterinarian experienced with rabbits, guinea pigs, hamsters, and other small mammals can be a challenge—but at West Valley Animal Hospital, it’s one of our specialties. Pet owners rave about the clinic’s gentle, expert handling of exotic species. “It can be a challenge finding a veterinarian that truly cares about… rabbits. Karen and Dr. Hatchett were absolutely incredible,” one review reports. We offer sedation-free dental trims that safely shorten overgrown teeth, and our specialized approach minimizes stress on your exotic companion. One happy customer noted, “She took her time with my bunny Waffle in all his teeth trims,” and another praised our approach: “Cut back overgrown teeth with no drugs or sedative, very fair cost.”
To help anxious exotic pets acclimate, we also provide free 10-minute training visits. These short, no-charge sessions allow small mammals to explore the clinic and meet our team—reducing stress and fostering trust in future medical visits.
Clear Communication & Personalized Follow-Up
Transparency and open dialogue are hallmarks of our practice. We believe that well-informed owners make the best advocates for their pets, so you’ll always receive prompt phone consultations, email summaries, and cost estimates. One satisfied client said, “I also love the fact I can reference an emailed summary detailing my pup’s visit,” while another appreciated a fifteen-minute phone conversation that clarified every question. Our detailed follow-up messages reaffirm your understanding of home care instructions, upcoming vaccines, or dietary recommendations—ensuring continuity of care well after you leave our doors.
Value-Driven Pricing & Appointment Availability
High-quality veterinary services shouldn’t come with sticker shock. At West Valley Animal Hospital, we price our visits and procedures fairly, delivering outstanding value without compromising care. “Visits are reasonably priced,” and “Very reasonable in price too,” raved several customers. We strive to accommodate busy schedules and urgent needs, with flexible appointment times and same-day slots whenever possible. While having a single primary veterinarian occasionally leads to limited openings, our friendly staff is always ready to help you find the next available time that works for you.
Compassionate End-of-Life & Memorial Services
We understand that saying goodbye to a beloved companion is one of the hardest experiences any pet owner faces. That’s why our team approaches end-of-life care with empathy, dignity, and unwavering support. Clients commend our sensitive handling of euthanasia, noting that “they take care of the human during pet euthanasias, too. Caring and compassionate.” When the time comes, our thoughtful cremation packages offer families a meaningful way to honor their pet’s memory. “They did an amazing job with the cremation package,” wrote one grateful pet owner.
Why Choose West Valley Animal Hospital?
Choosing West Valley Animal Hospital means gaining a trusted partner in your pet’s health journey. Our strengths—kindhearted staff, unrivaled expertise, specialized exotic care, transparent communication, and fair pricing—combine to create an exceptional veterinary experience. Whether your pet needs a routine wellness exam, a complex dental procedure, or a comforting end-of-life plan, you’ll find understanding, professionalism, and genuine compassion under our roof.
Visit West Valley Animal Hospital in Allentown, PA, to see firsthand the difference thoughtful, individualized care can make. Contact us today to schedule an appointment and discover why area pet owners consistently recommend us as the premier veterinarian in the West Valley region.
Categories
About This Business
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Claim This BusinessCustomer Reviews
4.9 out of 5 stars
Based on 105 reviews
Review data
5 star reviews
- 93%
4 star reviews
- 4%
3 star reviews
- 0%
2 star reviews
- 1%
1 star reviews
- 2%
Working Hours
- Monday:
- 9AM-7PM
- Tuesday:
- 9AM-6PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-7PM
- Friday:
- 9AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed