
Zeswitz Music
Zeswitz Music in Reading offers a wide range of instruments, lessons, and expert repair services, making it a one-stop destination for musicians. Customers appreciate the knowledgeable staff and high-quality instrument rejuvenation that keeps them coming back.
What people love about Zeswitz Music
Personalized Home Visit Service by Andy Mohler
Andy’s willingness to meet customers at home, offer multiple instruments, and patiently answer questions makes for a standout, personalized experience.
Emergency Drumstick Assistance
The team’s rapid, accommodating response to an urgent need turned a stressful moment into a loyalty-building win.
High-Quality Flute Repair
Restoring an instrument to “brand new” performance highlights the shop’s superior repair craftsmanship.
Wide Selection of Instruments & Accessories
The comprehensive range of products and services keeps customers returning for all their musical needs.
Key Themes from Reviews of Zeswitz Music
Staff Friendliness & Professionalism
MixedSome customers rave about friendly, knowledgeable team members while others encounter distracted or unengaged staff.
Repair Quality & Instrument Services
PositiveCustomers consistently praise the thoroughness and effectiveness of the shop’s repair and instrument-service work.
Product & Service Variety
PositiveShoppers value the one-stop selection of instruments, lessons, repairs, and accessories.
Communication & Responsiveness
MixedWhile phone and in-person interactions are often praised, email follow-ups and written inquiries sometimes go unanswered.
Pricing Transparency & Billing
NegativeUnexpected price increases and billing mistakes frustrate customers who expect clear, consistent charges.
Service Timeliness & Delivery Reliability
NegativeMissed delivery commitments and delays are causing major inconvenience and eroding trust.
Store Accessibility & Atmosphere
NegativeStrict browsing policies and an unwelcoming vibe deter customers from exploring products at their leisure.
About Zeswitz Music
Discover Zeswitz Music in Reading, PA
Nestled in the heart of Reading, Pennsylvania, Zeswitz Music is your go-to destination for everything musical. As a full-service music school, music store, and musical instrument repair shop, we pride ourselves on being a one-stop hub for musicians of all ages and skill levels. Whether you’re shopping for new or used musical instruments, browsing sheet music, seeking expert instrument servicing, or signing up for private lessons, Zeswitz Music combines convenience, quality, and a genuine passion for music.
Comprehensive Services Under One Roof
At Zeswitz Music, variety is more than a buzzword—it’s our promise.
• Music School: From beginners picking up their first notes to advanced students refining their technique, our experienced instructors offer personalized lessons in piano, guitar, woodwinds, brass, percussion, and more.
• Musical Instrument Store: Explore an extensive selection of new and used instruments. We carry trusted brands and rare finds alike—strings, woodwinds, brass, drums, and accessories—so you can find the right fit at the right price.
• Sheet Music Store: Browse a curated library of sheet music spanning classical, jazz, pop, and contemporary genres. Whether you need solo arrangements or full band parts, our shelves are stocked.
• Instrument Repair & Maintenance: Our on-site repair shop handles everything from routine maintenance to comprehensive restorations. New pads for flutes, fretwork on guitars, trumpet valve service—our technicians bring instruments back to life.
Expert Staff & Personalized Attention
Many customers rave about the friendliness and expertise of our team: “Knowledgeable and friendly staff,” writes one happy customer. But we know there’s always room to grow—some visitors have experienced occasional distractions at the counter. That’s why we continually invest in staff training and process improvements, ensuring every team member is fully engaged, whether you call us on the phone or walk through our doors.
One standout example of personalized service comes courtesy of Andy Mohler. After completing a simple online form, one parent shared, “Andy contacted me to schedule a home visit. He came to our house with several options and spent a lot of time answering all our questions.” From in-store consultations to thoughtfully arranged home visits, we’re committed to meeting you where you are—literally and figuratively—and matching you with the perfect instrument.
Quality Repairs & Instrument Care
When it comes to instrument repair, Zeswitz Music sets the bar high. Our customers consistently praise the “thoroughness and effectiveness” of our services. One flutist gushed, “I took an old flute there, they put new pads and felt on, and it played like brand new.” Whether it’s a cherished heirloom or a beginner’s starter kit, our technicians combine technical skill with a love of music to deliver results that restore your instrument’s performance.
On-demand services like emergency drumstick assistance have turned stressful moments into loyalty-building wins. In one urgent scenario, a drummer needed options fast. “Could they pull three drumstick options from the shelf? We’ll decide in five minutes,” the customer recalls. Our team quickly answered the call, proving that even small gestures can make a big impact.
Extensive Product Selection
Zeswitz Music’s expansive inventory is more than convenience—it’s an invitation to explore. “They have everything for music: instruments, lessons, and repairs,” notes a satisfied shopper. From entry-level flutes to professional saxophones, from classical sheet music to modern band charts, our offerings cover every corner of the musical universe. Looking for a used trumpet or that perfect accessory? You’ll find it here. And with competitive pricing on new and pre-owned gear, you can invest in your passion without breaking the bank.
Commitment to Communication & Transparency
Clear communication is at the heart of a positive customer experience. Many patrons applaud our “positive customer service on the phone and at the front desk.” Yet we recognize that email follow-ups and written inquiries haven’t always met our high standards. To address these concerns, we’re streamlining our digital response system, ensuring every email and online request receives a timely, helpful reply.
Similarly, questions about pricing and billing are handled with transparency. While a handful of customers have reported unexpected charges or billing oversights, we’ve tightened our quoting and invoicing procedures to minimize surprises. Our goal is simple: you should always know what to expect—no hidden fees, no last-minute hikes.
Ongoing Improvements in Timeliness & Atmosphere
Timely delivery and a welcoming environment are pillars of trust. Some customers have experienced delays or missed deliveries, and a few have felt constrained by browsing policies. We take these concerns seriously. Zeswitz Music is refining our fulfillment processes to honor every delivery commitment, and we’re revisiting our in-store policies so customers feel free to explore instruments at their own pace. Music should be an adventure—not a challenge—and we’re dedicated to making your visit both efficient and enjoyable.
Why Choose Zeswitz Music?
• One-Stop Solution: Lessons, retail, repairs, and sheet music all in one convenient location.
• Skilled Technicians: From “brand new” flute overhauls to emergency drumstick runs, our repair shop is second to none.
• Personalized Service: Home visits by specialists like Andy Mohler, plus attentive staff ready to answer your questions.
• Broad Selection: New, used, and rental instruments, along with accessories and sheet music to suit every taste and budget.
• Community Focus: As a locally owned business in Reading, PA, we’re dedicated to nurturing musical talent at every level.
Visit Us Today
Whether you’re embarking on your musical journey, upgrading to a professional instrument, or simply need a routine tune-up, Zeswitz Music welcomes you. Stop by our Reading, PA location or give us a call to experience firsthand why we’re the area’s most trusted music school, store, and repair shop. At Zeswitz Music, your musical dreams take center stage.
Unique Details About Zeswitz Music
Children
- Good for kids
Payments
- Debit cards
- Credit cards
Planning
- Quick visit
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- In-store pickup
From the business
- Small business
Alternative Local Businesses in Reading, PA
Contact Information for Zeswitz Music
Reading, PA 19606
United States of America
County: Berks County
Phone: +1 610-406-4300
Website: Visit Website
Customer Reviews
3.5 out of 5 stars
Based on 26 reviews
Review data
5 star reviews
- 58%
4 star reviews
- 0%
3 star reviews
- 8%
2 star reviews
- 0%
1 star reviews
- 35%
Working Hours / Hours of Operation
- Monday:
- 11AM-6PM
- Tuesday:
- 11AM-6PM
- Wednesday:
- 11AM-6PM
- Thursday:
- 11AM-6PM
- Friday:
- 11AM-6PM
- Saturday:
- Closed
- Sunday:
- Closed





