Wheelchair and Stretcher Rides to Medical Care From Touch of Kindness
Touch of Kindness Transportation is a private company that drives people to medical appointments in wheelchair vans, stretcher vehicles, and regular vehicles for passengers who walk with help. Its Reading page describes service across Reading and Berks County, 24 hours a day, including nights, weekends, and holidays.
The service is for passengers who are medically stable but need mobility assistance or an accessible vehicle. The company says it serves seniors, veterans, and individuals with disabilities. This is not an ambulance and not for emergencies.
Rides go to hospitals, dialysis centers, and medical appointments, including Tower Health Reading Hospital at 420 South 5th Avenue in West Reading, the McGlinn Cancer Institute, the Miller Regional Heart Center, Penn State Health St. Joseph Medical Center on Bernville Road, its Downtown Reading Campus, and outpatient, dialysis, imaging, and therapy centers across Berks County. Wheelchair vans have lifts and secure fastening, and drivers assist passengers from the door to the vehicle and into the medical facility. Stretcher transport is for passengers who must travel lying down, including hospital discharges and facility transfers. For dialysis, chemotherapy, or physical therapy, a standing weekly schedule can be set up with the clinic's timing so the ride and the return trip are reserved for every session. A family member or caregiver is welcome to ride along at no additional charge.
The Reading page lists a coverage area of the City of Reading, West Reading, Wyomissing, Muhlenberg, Exeter, Sinking Spring, Shillington, Kutztown, Boyertown, and rural Berks County, and says longer drive times from outlying boroughs and townships are built into the schedule. The company's main site describes its service area differently, as communities throughout northeastern and western Pennsylvania, and invites people to call if they are unsure whether their area is served. If you live in Berks County, it is worth confirming coverage on the phone before you count on a ride.
To book, call (570) 301-2532 and tell dispatch your mobility needs so the right vehicle is sent. Have ready: - the patient's name and pickup address - the destination or medical facility - the appointment date and time - the type of transportation and special assistance needed
Staff confirm the right hospital entrance and drop-off point when you book. You can also send a message through the contact form at touchofkindnesstransportation.com/contact-us or email toktrans80@gmail.com, though calling is described as the fastest way to reach the company. Book as early as possible, especially for recurring rides; for same-day needs, call and they will do their best to help. The transportation line is answered around the clock, including nights, weekends, and holidays.
The company's office and mailing address is 707 Wyoming Ave, West Pittston, PA 18704, which is a business office rather than a place to catch a ride.
The pages do not say what a ride costs. Some insurance plans and Medicaid programs may cover medically necessary non-emergency transportation, and the company says it can help you understand your options, so ask about price and coverage when you call. Original Medicare does not cover routine non-emergency transportation, though some Medicare Advantage plans add a transportation benefit. If you have Medicaid, also known as Medical Assistance, the Medical Assistance Transportation Program in Berks County is run by BARTA, the Berks Area Regional Transportation Authority, through its Special Services Division at 1700 North 11th Street in Reading.
Source: touchofkindnesstransportation.com/non-emergency-medical-t…, read September 18, 2026.
The details
In Touch of Kindness Transportation’s words
Touch of Kindness Transportation provides safe, accessible non-emergency medical transportation across Reading and Berks County. We serve seniors, veterans, and individuals with disabilities, with wheelchair, stretcher, and ambulatory rides to hospitals, dialysis centers, and medical appointments throughout the county, 24 hours a day, including nights, weekends, and holidays. We provide wheelchair van transportation with lifts and secure fastening, stretcher transport for passengers who travel…
Organization
Touch of Kindness Transportation
About this listing
This listing summarizes publicly available information from touchofkindnesstransportation.com/non-emergency-medical-t…. Last recorded review: September 18, 2026. Contact the provider to confirm eligibility, hours and availability before you go. If something here is wrong, tell us.