Wheelchair, Stretcher and Ambulatory Medical Rides From Touch of Kindness
Touch of Kindness Transportation is a private company that drives people to medical appointments in wheelchair vans with lifts and secure fastening, in stretcher-equipped vehicles for passengers who must travel lying down, and with ambulatory assistance for passengers who walk with help, use a cane or walker, or need steady support from home to the appointment entrance. Its Reading page describes wheelchair, stretcher and ambulatory rides to hospitals, dialysis centers and medical appointments 24 hours a day, including nights, weekends and holidays. This is non-emergency transportation, described as service for people who need help getting to medical appointments but do not require emergency services.
The rides are for passengers who are medically stable but need mobility assistance or an accessible vehicle. The company says it serves seniors, veterans, and individuals with disabilities, and that it works with nursing homes, medical facilities, care teams and families.
Trips described include recurring dialysis and cancer treatment rides, chemotherapy at the McGlinn Cancer Institute, physical therapy trips, hospital discharge transport home after hospital stays, procedures or rehabilitation, nursing home transport, and post-surgery rides. The Reading page names Tower Health Reading Hospital at 420 South 5th Avenue in West Reading, the McGlinn Cancer Institute, the Miller Regional Heart Center, Penn State Health St. Joseph Medical Center on Bernville Road, its Downtown Reading Campus, and outpatient, dialysis, imaging and therapy centers. When you book, staff confirm the right hospital entrance and drop-off point for the appointment. For dialysis, chemotherapy or physical therapy, a standing weekly schedule can be set up with the clinic's timing so the ride and the return trip are reserved for every session. A family member or caregiver is welcome to ride along at no additional charge.
Where the company will actually pick you up is worth settling on the phone first. The Reading page says it serves the City of Reading and Berks County, listing Reading, West Reading, Wyomissing, Muhlenberg, Exeter, Sinking Spring, Shillington, Kutztown, Boyertown and rural Berks County. Elsewhere the same company describes its service area as key communities throughout northeastern and western Pennsylvania and lists the Pittsburgh area and Luzerne, Lackawanna, Monroe, Carbon, Lehigh and Wyoming counties, and it invites people who are unsure about their location to call and ask. Its office is at 707 Wyoming Ave, West Pittston, PA 18704, which is a business address rather than a place to catch a ride.
To book, call (570) 301-2532 and tell dispatch your mobility needs so the right vehicle is sent. Have ready: - the patient's name and pickup address - the destination or medical facility - the appointment date and time - the type of transportation and special assistance needed
You can also fill out the form at touchofkindnesstransportation.com/contact-us or email toktrans80@gmail.com, and the company will get back to you; calling is described as the fastest way to reach it. Book as early as possible, especially for recurring rides. For same-day needs, call and staff will do their best to help. The transportation line is available around the clock, including nights, weekends and holidays.
The pages do not say what a ride costs. Some insurance plans and Medicaid programs may cover medically necessary non-emergency transportation, and the company says it can help you understand your options, so ask about price and coverage when you call. Original Medicare does not cover routine non-emergency transportation, though some Medicare Advantage plans add a transportation benefit. For Medicaid, also called Medical Assistance, the Medical Assistance Transportation Program in Berks County is run by BARTA, the Berks Area Regional Transportation Authority, through its Special Services Division at 1700 North 11th Street in Reading.
Source: touchofkindnesstransportation.com/non-emergency-medical-t…, read October 27, 2026.
The details
- The patient’s name and pickup address
- The destination or medical facility
- The appointment date and time
- The type of transportation and special assistance needed
In Touch of Kindness Transportation’s words
Touch of Kindness Transportation provides safe, accessible non-emergency medical transportation across Reading and Berks County. We serve seniors, veterans, and individuals with disabilities, with wheelchair, stretcher, and ambulatory rides to hospitals, dialysis centers, and medical appointments throughout the county, 24 hours a day, including nights, weekends, and holidays. We provide wheelchair van transportation with lifts and secure fastening, stretcher transport for passengers who travel…
Organization
Touch of Kindness Transportation
About this listing
This listing summarizes publicly available information from touchofkindnesstransportation.com/non-emergency-medical-t…. Last recorded review: October 27, 2026. Contact the provider to confirm eligibility, hours and availability before you go. If something here is wrong, tell us.