Rides to Medical Appointments for Wheelchair Users From TowerDIRECT
TowerDIRECT, the medical transportation service of Tower Health, carries people to and from the healthcare they need. Along with emergency ambulance work, it offers transportation for routine medical visits: TowerDIRECT members who are bedridden or need a wheelchair can schedule rides to medical appointments in specially equipped vehicles.
The ride is for members. Additional charges apply for these routine trips. How much a ride costs, how far in advance to schedule, and which towns these routine rides serve are not stated, so ask about all three when you get in touch. The named service area on the page applies to the separate low-cost 911 ambulance service, not to these appointment rides.
To learn more about TowerDIRECT services for patients and providers, email towerdirect@towerhealth.org. No separate scheduling phone number for routine rides is published. The number listed on the page, 484-628-5200, is the Transfer Center, which providers call to move patients into, out of, or within a Tower Health hospital, and it answers 24/7/365; it is not described as a line for scheduling your own appointment ride.
Tower Health's general questions number is 1-833-34-TOWER, which is 1-833-348-6937. Tower Health's address is 420 S. Fifth Avenue, West Reading, PA 19611.
If you are having a medical emergency, call 9-1-1.
Source: towerhealth.org/medical-professionals/towerdirect, read November 3, 2026.
The details
In TowerDIRECT’s words
Transportation for routine medical visits . TowerDIRECT members who are bedridden or need a wheelchair can schedule rides to medical appointments in our specially equipped vehicles (additional charges apply).
Organization
TowerDIRECT
About this listing
This listing summarizes publicly available information from towerhealth.org/medical-professionals/towerdirect. Last recorded review: November 3, 2026. Contact the provider to confirm eligibility, hours and availability before you go. If something here is wrong, tell us.