AAA Reading-Berks
What people love here...
Exceptional Assistance from Diane & Jeff
This pairing delivered swift, understanding roadside help—turning a stressful breakdown into a safe, caring experience.
Key Themes from Reviews
Roadside Assistance Reliability & CoverageNegative
Customers frequently experience long waits, unexpected refusals of service, or restrictive coverage policies that leave them stranded.
About AAA Reading-Berks
Discover AAA Reading-Berks: Your One-Stop Travel, Insurance, and Notary Partner in Reading, PA
Welcome to AAA Reading-Berks, the trusted travel agency, insurance agency, and notary public serving drivers and travelers in Reading, PA, and beyond. For decades, we’ve been dedicated to delivering peace of mind on the road, in the office, and around town. Whether you’re planning a cross-country adventure, seeking reliable roadside assistance, insuring your family’s vehicle, or completing critical documents with a certified notary, our experienced team is here to guide you every step of the way.
Roadside Assistance with Heart and Expertise
Stranded callers know that every minute counts—and at AAA Reading-Berks, we treat each request with urgency and genuine care. Our roadside assistance team, led by compassionate representatives like Diane and field experts like Jeff, turns stressful breakdowns into reassuring experiences. “Spoke with rep named Diane who was super helpful on the phone,” one member shared, while another praised Jeff’s empathy and quick response.
We understand members value generous coverage and prompt arrival. While AAA Plus membership offers extended towing protection, we continually refine routes and dispatch protocols to reduce wait times and ensure every tow truck arrives ready to help. Our goal: you never feel left behind.
Membership Value & Customized Insurance Solutions
At our core, AAA Reading-Berks is an insurance agency committed to protecting you from unexpected repair costs and roadside expenses. Many members say the annual fee “just about paid for itself,” thanks to one tow in five years. We recognize that travel and home-package discounts can ebb and flow, so our agents work closely with you to tailor coverage that fits your budget and driving habits. From liability and comprehensive policies to bundled auto and homeowners plans, our experts demystify options and uncover savings—no hard sell, just straightforward advice.
Notary Public & Administrative Services You Can Count On
Simplify title transfers, registration renewals, and official paperwork under one roof. As a certified notary public, Karen leads our administrative services with precision and warmth. “Karen in notary services is amazing,” raved one customer, praising her knowledge and fast turnaround for out-of-state vehicle titles. We know every minute counts, so we strive to greet you promptly, verify documents thoroughly, and finalize signatures without unnecessary delays. While occasional staffing inconsistencies have taught us valuable lessons, our focus remains on clear communication, updated protocols, and a courteous welcome for every visitor.
Exceptional Travel Planning & Educational Programs
More than just a travel agency, AAA Reading-Berks offers a treasure trove of tools to enrich your journeys. Swing by for free TripTik booklets—customized route maps complete with scenic detours, lodging recommendations, and local dining tips. “I loved it. Went to get two TripTiks…so many options,” enthused one member after planning a spring road trip.
When it comes to safety, Ed’s reputation speaks for itself. His engaging emission and safety classes transform regulatory requirements into interactive learning sessions—perfect for families and students during school breaks. His clear explanations and hands-on demonstrations ensure you leave confident behind the wheel.
Streamlined Communication & Continuous Improvement
We know that no one enjoys puzzling through phone menus or chasing broken links. That’s why AAA Reading-Berks is investing in clearer, more intuitive contact channels. From a revamped phone system that connects you directly to the right department, to improved soundproofing at our service desks, we’re committed to making every interaction crisp and respectful. If you ever encounter a hiccup—like an invalid extension or background noise—we welcome your feedback. Each suggestion drives process adjustments and staff training, so tomorrow’s call is smoother than today’s.
Balancing Speed, Courtesy, and Professionalism
Across all our offerings—whether dispatching a tow truck, quoting an insurance premium, or notarizing documents—our promise is simple: treat you like our neighbor. Friendly greetings, transparent pricing, and knowledgeable answers are the hallmarks of the AAA Reading-Berks experience. While our reviews reflect a mix of sentiments, every compliment and critique fuels our commitment to exceptional service. From the door greeter who welcomes you with a smile to the behind-the-scenes team updating policies and procedures, we’re all united by one goal: your satisfaction.
Join AAA Reading-Berks Today
Located in the heart of Reading, PA, AAA Reading-Berks stands ready to support your next adventure, protect your journey, and notarize your most important documents. Discover accurate travel planning, reliable 24/7 roadside assistance, customized insurance solutions, and efficient notary public services—all under one roof. Become part of our community of drivers, families, and explorers who count on us to keep life moving forward. Stop by our office or visit us online to explore membership options, book classes with Ed, schedule a notary appointment with Karen, or simply learn how we can help you hit the road with confidence. At AAA Reading-Berks, it’s more than a membership—it’s a promise of safety, value, and personal care.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Reading, PA 19610
United States of America
Phone: +1 610-374-4531
Website: Visit Website
Customer Reviews
4.3 out of 5 stars
Based on 421 reviews
Review data
5 star reviews
- 68%
4 star reviews
- 13%
3 star reviews
- 5%
2 star reviews
- 3%
1 star reviews
- 11%
Working Hours
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed