What people love here...

Exceptional Service from Jason

Jason is uniquely praised for both his in-store installation speed and proactive phone assistance, making him a consistent customer favorite.

JASON helped with the installation and was very quick. Great customer service.
Jason who answered the phone said he could put it in for me. Great service.

Key Themes from Reviews

Employee AttitudeMixed

Customers encounter a wide range of staff attitudes, with some employees being helpful and polite while others are reported as rude or confrontational.

"This location has quite a few grumpy and rude employees. I avoid going in there at all costs."
"Friendly and helpful staff"

About Advance Auto Parts

Advance Auto Parts – Boyertown, PA’s Go-To Auto Parts & Accessories Destination

Located in the heart of Boyertown, Pennsylvania, Advance Auto Parts has built a reputation as a one-stop auto parts store, car accessories store, car battery store, truck accessories store, and tool rental service. Whether you’re a seasoned mechanic, a weekend DIY’er, or simply in need of a quick fix, Advance Auto Parts offers everything from brake pads and batteries to custom truck bed accessories and specialty tools—all backed by a network of knowledgeable staff and an easy, cost-saving online order-and-pickup system.


A Welcoming (and Sometimes Challenged) Team

Step inside Advance Auto Parts in Boyertown and you’ll encounter genuine customer care—though experiences can vary. Many shoppers rave about friendly faces like Jason and Harley. Jason’s in-store installation speed and willingness to go the extra mile earned him accolades like:

“JASON helped with the installation and was very quick. Great customer service.”
Across the phone, Harley has become synonymous with efficiency:
“Super efficient and helpful. Harley worked with me on the phone, found the part I needed, pulled it for me... Good pricing, full of knowledge, and have things in stock. Thanks!”

On quieter days, a smaller roster can mean longer waits at the register. Some customers have noted a few “grumpy and rude employees,” while others find every team member eager to assist. This range of staff attitudes creates a dynamic environment—one where exceptional encounters are balanced by opportunities for improvement in consistency.


Expertise That Drives Results

When you’re tracking down that hard-to-find belt, defining the proper torque for a brake job, or simply replacing a dead battery, expert guidance is invaluable. At Advance Auto Parts, patrons have praised specific team members for in-depth product knowledge and proactive service. From identifying the exact filter size to recommending cost-effective OEM alternatives, these interactions save time and money—transforming what could be a tedious errand into a smooth, confidence-boosting experience.

That said, some visitors have stumbled across staff who appear disengaged or unwilling to consult beyond the basics. To ensure your project stays on schedule, asking for Jason or Harley (when available) can help you breeze through technical questions and part sourcing.


Quality & Selection: A Mixed Bag

Advance Auto Parts in Boyertown stocks everything from performance brake pads and premium engine oils to heavy-duty truck hitch receivers and roll-up tonneau covers. The store’s car battery selection—ranging from standard replacements to high-amperage deep-cycle units—caters to sedans, SUVs, and full-size pickups alike. And for those who lack specialty tools at home, the in-store tool rental service provides leak detectors, brake bleeders, compression testers, and more.

Most customers find the shelves well-stocked, reporting “all the parts and tools that were needed.” However, inventory fluctuations can sometimes leave you waiting for restocks of common items like fuel line clamps or windshield bulbs. It’s always wise to call ahead—Harley’s phone-based pull-and-hold service has become a lifesaver for many.

On the quality front, house-brand components receive mixed reviews. While some shoppers applaud the value, others warn that inferior brake pads or counterfeit alternatives can cause bigger repair bills down the road. Fortunately, Advance Auto Parts stands behind its products: one customer’s free replacement for a defective part “bought out of state” showcased the store’s commitment to customer satisfaction and trust-building.


Pricing, Value & Online Convenience

Advance Auto Parts’ pricing philosophy spans the spectrum—“stratospheric” to “great bargains”—reflecting seasonal promotions, loyalty rewards, and manufacturer rebates. Savvy shoppers know that the biggest savings come through the store’s online ordering portal. With just a few clicks, you can secure deep discounts, reserve inventory at your local Boyertown store, and enjoy an expedited pickup that rarely exceeds a 10-minute wait.

Online deal alerts and in-store pickup are universally hailed as one of the store’s greatest strengths:

“Great deals when you order online at your local store and pick it up. I do it every time.”
“Awesome online discounts.”

This hybrid shopping model not only streamlines your experience but also ensures you pay the lowest available price on batteries, filters, oils, and more—without the risk of items being out of stock when you arrive.


Efficiency, Trust & Community Impact

Few things derail a repair plan faster than unexpected delays. Advance Auto Parts strives for speed at every touchpoint. Whether it’s Harley assembling your order in minutes or Jason swiftly installing parts on-site, the store’s supporters consistently highlight short wait times and a “one-and-done” mentality. When checkout lines grow, additional cashiers step in to keep traffic moving, reinforcing the store’s promise to respect your time.

Boyertown’s Advance Auto Parts isn’t just a business—it’s a community resource. From sponsoring local car shows to offering practical pointers that keep families safe on the road, the store’s influence extends well beyond its aisles.


Drive Home with Confidence

Advance Auto Parts in Boyertown, PA, offers more than bolts and bulbs—it delivers solutions, savings, and the occasional outstanding customer-service moment that keeps drivers coming back. Though experiences can vary, the commitment to expertise, convenience, and fair value remains at the core of every interaction. Whether you’re hunting for truck accessories, renting specialized tools, or simply picking up a new battery, look to Advance Auto Parts to power your next automotive project.

Description

Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.

About This Business

Parking

  • Free parking lot

Payments

  • Checks
  • Debit cards
  • Credit cards

Planning

  • Quick visit

Recycling

  • Batteries

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • In-store pickup
  • Onsite services
  • In-store shopping

Contact Information

801 E Philadelphia Ave Suite A
Boyertown, PA 19512
United States of America

Website: Visit Website

Claim This Business

Customer Reviews

3.7 out of 5 stars

Based on 95 reviews

Review data

5 star reviews

45%

4 star reviews

19%

3 star reviews

14%

2 star reviews

7%

1 star reviews

15%

Working Hours

Monday:
7:30AM-9PM
Tuesday:
7:30AM-9PM
Wednesday:
7:30AM-9PM
Thursday:
7:30AM-9PM
Friday:
7:30AM-9PM
Saturday:
7:30AM-9PM
Sunday:
9AM-8PM

Location Map