Advance Auto Parts
What people love here...
Expert Support by Rich (and Mike)
Multiple reviewers single out Rich (and Mike) as dependable, skilled, and personable—key drivers of customer satisfaction.
Key Themes from Reviews
Staff Friendliness & ProfessionalismPositive
Customers consistently praise the staff’s warm, courteous manner and professional conduct.
About Advance Auto Parts
About Advance Auto Parts
Nestled in the heart of Kutztown, PA, Advance Auto Parts is your go-to destination for everything automotive. As a premier auto parts store, car accessories store, car battery store, tool rental service, and truck accessories store, we combine a vast product selection with friendly, professional service that keeps customers returning time and again.
Comprehensive Auto & Truck Solutions
Whether you’re shopping for a new battery, upgrading your ride with the latest accessories, or hunting down that hard-to-find replacement part, Advance Auto Parts has you covered. Our well-stocked aisles feature name-brand auto parts, performance upgrades, essential maintenance items, and a full lineup of truck accessories. From high-capacity batteries and motor oils to custom floor mats and bed liners, you’ll find quality products at competitive prices. Plus, our tool rental service allows DIY mechanics and weekend warriors to tackle jobs with professional-grade equipment—no commitment or storage hassles required.
Expert Staff & Outstanding Service
What truly sets us apart is our team. Customers frequently applaud our staff’s warmth, courtesy, and professionalism. Manager Rich and Mike, in particular, are renowned for their deep automotive know-how and friendly approach. “They’re extremely knowledgeable and friendly,” says one satisfied customer, while another raves, “Rich was extremely helpful and very friendly! Would 100% recommend!” Even on busy weekends, you’ll be greeted with a genuine smile and a willingness to listen before offering tailored advice.
Complimentary Diagnostic Services
At Advance Auto Parts in Kutztown, free diagnostic services are more than just a perk—they’re a promise. We understand how frustrating it can be to track down the root cause of electrical gremlins or a sluggish battery. That’s why Nikki, Rich, and our entire service crew provide complimentary battery and vehicle testing to pinpoint issues on the spot. “They even will test your car to see what is wrong with it for free,” notes one reviewer. This no-cost evaluation saves you time and money, helping you make informed decisions without any guesswork.
Speed, Efficiency & Peace of Mind
Time is precious, especially when your vehicle is sidelined. Our swift turnaround—from diagnostic testing to part installation—minimizes downtime and gets you back on the road. Rich’s quick work installing a new battery “in no time” has become the stuff of local legend, and our staff’s methodical approach ensures every job is done right the first time. Whether you’re stopping in for a rapid alternator swap or a thorough fluid check, you can count on us for speedy service without ever sacrificing quality.
Personalized, Above-and-Beyond Care
We believe exceptional service means going the extra mile. Edgar, for example, routinely surprises customers with proactive follow-ups and tool loans when they need to work on their own vehicles. One fan wrote, “I needed a battery for my van & Edgar was on it. His customer service was excellent! He went above and beyond expectation!” From detailed wiring advice to patiently walking you through step-by-step installation—even after closing time—our team is dedicated to your success.
Commercial Accounts & Business Partnerships
Advance Auto Parts is not just a retail outlet; we’re a trusted partner for local businesses and fleet operators. Our commercial account team—featuring Brandon, Steven, Edgar, and Hailey—works tirelessly to streamline ordering, ensure prompt fulfillment, and deliver consistent service tailored to the demands of professional garages and service centers. “They all have gone above and beyond,” reports one commercial client, praising the seamless coordination and reliable communication that keep their operations running smoothly.
A Commitment to Consistency
While the vast majority of our interactions earn five-star praise, we recognize that consistency is critical. If you ever encounter anything less than outstanding service, our management team welcomes your feedback and will address concerns promptly. Our goal is unwavering: to provide friendly, expert support across every visit.
Visit Us in Kutztown, PA
Ready to experience the Advance Auto Parts difference? Drop by our Kutztown store for quality auto parts, top-tier car and truck accessories, expert diagnostic testing, and the industry’s most welcoming service team. Whether you’re a seasoned professional or a first-time DIYer, Advance Auto Parts is here to help you drive with confidence. Come see why our neighbors call us the “go-to auto shop” in Kutztown—your next part, accessory, or tool is waiting.
Categories
About This Business
Parking
- Free parking lot
Payments
- Checks
- Debit cards
- Credit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- Onsite services
- In-store shopping
Contact Information
Kutztown, PA 19530
United States of America
Phone: +1 610-426-8037
Website: Visit Website
Customer Reviews
4.7 out of 5 stars
Based on 12 reviews
Review data
5 star reviews
- 92%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 8%
Working Hours
- Monday:
- 7:30AM-9PM
- Tuesday:
- 7:30AM-9PM
- Wednesday:
- 7:30AM-9PM
- Thursday:
- 7:30AM-9PM
- Friday:
- 7:30AM-9PM
- Saturday:
- 7:30AM-9PM
- Sunday:
- 9AM-8PM