Auto parts storeKutztown

Advance Auto Parts

4.7(12)
Unclaimed

Advance Auto Parts in Kutztown is a trusted auto parts store known for expert diagnostics and exceptional customer service. Customers appreciate the knowledgeable staff, particularly Rich and Mike, for their friendly and efficient assistance.

Advance Auto Parts Logo

What people love about Advance Auto Parts

Expert Support by Rich (and Mike)

Multiple reviewers single out Rich (and Mike) as dependable, skilled, and personable—key drivers of customer satisfaction.

Manager Rich and Mike were our saviors. Helping us pick the right alternator... Extremely knowledgeable and friendly.
Rich was extremely helpful and very friendly! Would 100% recommend!

Complimentary Vehicle Diagnostics

The free diagnostic service is repeatedly mentioned as a standout value-add that builds trust and goodwill.

They even will test your car to see what is wrong with it for free.
I called to see if they could test my battery... Nikki and Rich both did a test on my car.

About Advance Auto Parts

Nestled in the heart of Kutztown, PA, Advance Auto Parts is your go-to destination for everything automotive. As a premier auto parts store, car accessories store, car battery store, tool rental service, and truck accessories store, we combine a vast product selection with friendly, professional service that keeps customers returning time and again.

Comprehensive Auto & Truck Solutions

Whether you’re shopping for a new battery, upgrading your ride with the latest accessories, or hunting down that hard-to-find replacement part, Advance Auto Parts has you covered. Our well-stocked aisles feature name-brand auto parts, performance upgrades, essential maintenance items, and a full lineup of truck accessories. From high-capacity batteries and motor oils to custom floor mats and bed liners, you’ll find quality products at competitive prices. Plus, our tool rental service allows DIY mechanics and weekend warriors to tackle jobs with professional-grade equipment—no commitment or storage hassles required.

Expert Staff & Outstanding Service

What truly sets us apart is our team. Customers frequently applaud our staff’s warmth, courtesy, and professionalism. Manager Rich and Mike, in particular, are renowned for their deep automotive know-how and friendly approach. “They’re extremely knowledgeable and friendly,” says one satisfied customer, while another raves, “Rich was extremely helpful and very friendly! Would 100% recommend!” Even on busy weekends, you’ll be greeted with a genuine smile and a willingness to listen before offering tailored advice.

Complimentary Diagnostic Services

At Advance Auto Parts in Kutztown, free diagnostic services are more than just a perk—they’re a promise. We understand how frustrating it can be to track down the root cause of electrical gremlins or a sluggish battery. That’s why Nikki, Rich, and our entire service crew provide complimentary battery and vehicle testing to pinpoint issues on the spot. “They even will test your car to see what is wrong with it for free,” notes one reviewer. This no-cost evaluation saves you time and money, helping you make informed decisions without any guesswork.

Speed, Efficiency & Peace of Mind

Time is precious, especially when your vehicle is sidelined. Our swift turnaround—from diagnostic testing to part installation—minimizes downtime and gets you back on the road. Rich’s quick work installing a new battery “in no time” has become the stuff of local legend, and our staff’s methodical approach ensures every job is done right the first time. Whether you’re stopping in for a rapid alternator swap or a thorough fluid check, you can count on us for speedy service without ever sacrificing quality.

Personalized, Above-and-Beyond Care

We believe exceptional service means going the extra mile. Edgar, for example, routinely surprises customers with proactive follow-ups and tool loans when they need to work on their own vehicles. One fan wrote, “I needed a battery for my van & Edgar was on it. His customer service was excellent! He went above and beyond expectation!” From detailed wiring advice to patiently walking you through step-by-step installation—even after closing time—our team is dedicated to your success.

Commercial Accounts & Business Partnerships

Advance Auto Parts is not just a retail outlet; we’re a trusted partner for local businesses and fleet operators. Our commercial account team—featuring Brandon, Steven, Edgar, and Hailey—works tirelessly to streamline ordering, ensure prompt fulfillment, and deliver consistent service tailored to the demands of professional garages and service centers. “They all have gone above and beyond,” reports one commercial client, praising the seamless coordination and reliable communication that keep their operations running smoothly.

A Commitment to Consistency

While the vast majority of our interactions earn five-star praise, we recognize that consistency is critical. If you ever encounter anything less than outstanding service, our management team welcomes your feedback and will address concerns promptly. Our goal is unwavering: to provide friendly, expert support across every visit.

Visit Us in Kutztown, PA

Ready to experience the Advance Auto Parts difference? Drop by our Kutztown store for quality auto parts, top-tier car and truck accessories, expert diagnostic testing, and the industry’s most welcoming service team. Whether you’re a seasoned professional or a first-time DIYer, Advance Auto Parts is here to help you drive with confidence. Come see why our neighbors call us the “go-to auto shop” in Kutztown—your next part, accessory, or tool is waiting.

Unique Details About Advance Auto Parts

Parking

  • Free parking lot

Payments

  • Checks
  • Debit cards
  • Credit cards

Planning

  • Quick visit

Recycling

  • Batteries

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • In-store pickup
  • Onsite services
  • In-store shopping

Contact Advance Auto Parts

15260 Kutztown Rd Ste 150
Kutztown, PA 19530
United States of America

County: Berks County

Website: Visit Website

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Customer Reviews

4.7 out of 5 stars

Based on 12 reviews

Review data

5 star reviews

92%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

8%

Working Hours / Hours of Operation

Monday:
7:30AM-9PM
Tuesday:
7:30AM-9PM
Wednesday:
7:30AM-9PM
Thursday:
7:30AM-9PM
Friday:
7:30AM-9PM
Saturday:
7:30AM-9PM
Sunday:
9AM-8PM

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