
Arby's
Arby's in Reading serves a variety of fast food classics, including its signature roast beef sandwiches and curly fries.
What people love about Arby's
Exceptional Service from Ms. Christine
This specific manager is mentioned by name with exceptional praise for going above and beyond, suggesting outstanding individual service.
Outstanding Buffalo Chicken Sandwich Experience
One customer had such an exceptional experience with this specific sandwich that they described it as "life changing," indicating exceptional food quality when prepared well.
Gyros Consistently Excellent
Multiple customers specifically praise the gyros with one customer immediately returning to buy four more, indicating this menu item is a reliable standout.
Mediterranean Wrap Quality
This specific menu item receives detailed praise for freshness, taste, and authenticity, standing out as exceptional among the menu options.
Key Themes from Reviews of Arby's
Staff Friendliness and Service
MixedWhile many customers praise the friendly and polite staff, several reviews mention rude or unprofessional service behavior.
Food Quality and Freshness
MixedFood quality varies significantly, with some customers receiving fresh, hot meals while others report cold, stale, or poorly prepared food.
Store Cleanliness and Maintenance
NegativeMultiple customers consistently complain about sticky floors, dirty tables, unclean bathrooms, and poor overall maintenance of the facility.
Order Accuracy
MixedExperiences with order accuracy are polarized, with some customers praising reliability while others frequently receive incorrect orders.
Pricing and Value
MixedCustomers generally find the food expensive for fast food, though some acknowledge good value through app promotions and sales.
Speed of Service
PositiveMost customers report quick service and minimal wait times at this location.
Specific Menu Items Performance
MixedWhile classic items like gyros and roast beef receive praise, newer menu items like cheese steaks get mixed to negative reviews.
About Arby's
About Arby's - Reading, Pennsylvania
Welcome to Arby's at 3210 N 5th Street Highway in Reading, Pennsylvania, where we've been proudly serving our community with an unwavering commitment to quality, flavor, and the kind of hospitality that makes every visit memorable. As your local Arby's franchise, we're not just another fast-food restaurant – we're your neighbors, dedicated to bringing you the exceptional meats and sandwiches that have made Arby's a beloved American institution for over five decades.
Our Story and Heritage
At our Reading location, we carry forward the rich tradition that began in 1964 when the Raffel brothers opened the first Arby's in Boardman, Ohio. Their vision was simple yet revolutionary: create a fast-food restaurant that specialized in something other than hamburgers, focusing instead on slow-roasted roast beef and quality ingredients. Today, we continue that legacy right here in Berks County, bringing you the same dedication to excellence that has defined Arby's for generations.
Our team takes immense pride in being part of the Arby's family, and we understand that every sandwich we serve represents not just a meal, but a promise to our customers. We promise quality ingredients, careful preparation, and the kind of attention to detail that ensures every bite meets the high standards you expect from Arby's.
What Sets Us Apart
At Arby's Reading, we believe that good food starts with good ingredients, and that philosophy drives everything we do. Our signature roast beef is slow-roasted in our restaurant every single day, ensuring that when you bite into one of our classic roast beef sandwiches, you're experiencing meat that's been prepared with care and attention right here in our kitchen. We don't take shortcuts when it comes to quality, and that commitment shows in every product we serve.
Our menu extends far beyond our famous roast beef, though that remains the cornerstone of who we are. We offer an extensive selection of premium meats, including turkey, ham, brisket, and chicken, all prepared with the same attention to quality that has made us famous. Our Market Fresh sandwiches feature fresh vegetables and artisanal breads, while our chicken sandwiches offer options ranging from crispy to grilled, ensuring there's something for every taste preference.
Community Connection
Being located on North 5th Street Highway puts us at the heart of Reading's bustling community, and we take that responsibility seriously. We're not just serving customers; we're serving our neighbors, friends, and fellow community members. Many of our team members call Reading home, and we understand the importance of being a positive presence in our neighborhood.
We actively participate in local community events and support area schools and organizations whenever possible. Whether it's providing meals for local fundraisers, supporting youth sports teams, or participating in community festivals, we believe in giving back to the community that has welcomed us with open arms. Our success is directly tied to the success of Reading, and we're committed to being partners in our community's growth and prosperity.
Our Team and Service Philosophy
The heart of our restaurant is our dedicated team of professionals who come to work every day with a passion for serving great food and creating positive experiences for our customers. We invest heavily in training our team members, ensuring they understand not just how to prepare our menu items, but why quality matters and how their individual contributions make a difference in every customer's experience.
Our service philosophy is built on the principle that every customer deserves to be treated with respect, kindness, and efficiency. Whether you're stopping by for a quick lunch during your work break, bringing the family for dinner, or grabbing a late-night snack, we're committed to providing fast, friendly service that makes your visit pleasant and satisfying.
Menu Innovation and Quality
While we honor our traditional roots, we also embrace innovation and continuously evolve our menu to meet changing tastes and preferences. Our culinary team works tirelessly to develop new flavor profiles and menu items that complement our classic offerings while providing exciting new options for our customers to explore.
Our seasonal limited-time offers bring excitement and variety to our menu throughout the year, featuring unique flavor combinations and premium ingredients that showcase our commitment to culinary excellence. From our loaded fries and signature sauces to our premium burgers and wraps, every menu item is crafted with the same attention to detail that has made Arby's famous.
We also understand the importance of accommodating various dietary needs and preferences. Our menu includes lighter options, gluten-sensitive choices, and customizable items that allow our customers to create meals that fit their specific requirements and taste preferences.
Convenience and Accessibility
Located conveniently on North 5th Street Highway, our restaurant is easily accessible for both local residents and travelers passing through the Reading area. We offer multiple service options to accommodate your busy lifestyle, including our efficient drive-thru service for those on-the-go moments, comfortable dine-in seating for when you want to relax and enjoy your meal, and takeout options for those who prefer to enjoy their Arby's favorites at home or work.
Our restaurant features modern amenities and a clean, welcoming atmosphere that makes every visit comfortable and enjoyable. We maintain high standards of cleanliness and food safety, ensuring that our customers can always feel confident about the quality and safety of their dining experience.
Looking Forward
As we look to the future, we remain committed to the values and principles that have made Arby's successful while continuing to adapt and evolve to meet the changing needs of our community. We're constantly exploring new ways to improve our operations, enhance our customer experience, and contribute positively to the Reading community.
Technology continues to play an important role in how we serve our customers, and we're always looking for ways to leverage new tools and systems to make ordering more convenient, service faster, and the overall experience more satisfying. Whether through mobile ordering capabilities, improved drive-thru technology, or enhanced kitchen equipment that helps us maintain our quality standards while improving efficiency, we're committed to staying at the forefront of restaurant innovation.
Your Neighborhood Arby's
At the end of the day, we're proud to be your neighborhood Arby's, a place where quality food, friendly service, and community connection come together to create something special. We invite you to visit us at 3210 N 5th Street Highway and experience the difference that comes from a team that truly cares about what they do and the customers they serve.
Whether you're a longtime Arby's fan or someone who's never tried our famous roast beef, we're confident that you'll find something to love on our menu. We're here to serve you with the quality, care, and hospitality that has made Arby's a trusted name in American dining, and we look forward to welcoming you into our restaurant family.
Thank you for choosing Arby's Reading, where we have the meats, the quality, and the commitment to serve you the very best, every single time you visit.
Unique Details About Arby's
Crowd
- Groups
Parking
- Parking
- Free parking lot
- Free street parking
Children
- Kids' menu
- High chairs
- Good for kids
Payments
- Checks
- Debit cards
- Credit cards
- NFC mobile payments
Amenities
- Restroom
Offerings
- Coffee
- Quick bite
Atmosphere
- Casual
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Service options
- Dine-in
- Takeout
- Drive-through
- Curbside pickup
- Onsite services
- No-contact delivery
Contact Information for Arby's
Reading, Pennsylvania 19605
United States of America
Phone: +1 610-921-0141
Website: Visit Website
Customer Reviews
4.0 out of 5 stars
Based on 755 reviews
Review data
5 star reviews
- 48%
4 star reviews
- 25%
3 star reviews
- 13%
2 star reviews
- 7%
1 star reviews
- 8%
Working Hours / Hours of Operation
- Monday:
- 10AM-12AM
- Tuesday:
- 10AM-12AM
- Wednesday:
- 10AM-12AM
- Thursday:
- 10AM-12AM
- Friday:
- 10AM-12AM
- Saturday:
- 10AM-12AM
- Sunday:
- 10AM-12AM