Berks Community Health Center (Northeast Reading) Logo

Berks Community Health Center (Northeast Reading)

2.0(81 reviews)
UnclaimedMedical officeMedical office, Community health centre

What people love here...

Exceptional Care from Erin Woltjen

Erin receives personal praise for dependable, high-quality care and strong patient trust.

Erin Woltjen is amazing my boys see her i have no problems with her at all.

Key Themes from Reviews

Appointment Scheduling & Phone AccessibilityNegative

Customers repeatedly report they cannot reach anyone by phone or get callbacks, making scheduling appointments nearly impossible.

"I have left several messages to schedule my first appointment and no response back."
"Called multiple time today and left 3 messages and still no response."

About Berks Community Health Center (Northeast Reading)

Welcome to Berks Community Health Center (Northeast Reading)

Nestled in the heart of Reading, PA, Berks Community Health Center (Northeast Reading) is a full-service medical office and community health centre dedicated to providing comprehensive, patient-focused care. From routine checkups and pediatric visits to urgent dental extractions and specialized consultations, our team of skilled providers and support staff is committed to supporting your family’s health journey every step of the way.

Our Mission and Commitment

At Berks Community Health Center, we believe that every member of our community deserves timely access to quality healthcare. We understand that clear communication and operational transparency are essential to building trust. While we continue working to streamline appointment scheduling and enhance phone accessibility, our core mission remains the same: to deliver compassionate, professional care in a welcoming environment.

Personalized Clinical Excellence

What truly sets us apart is the caliber of our medical staff. Across multiple reviews, patients consistently praise our doctors, nurses, and medical assistants for their warmth, dedication, and expertise.

• “Staff is very polite and courteous, understanding and sensitive to the needs of patients.”
• “The pediatric doctors and nurses are great.”

Whether you’re seeing one of our experienced pediatric practitioners, receiving preventive screenings, or managing a chronic condition, you can expect a collaborative approach that centers on listening and empathy. Dr. Wang, in particular, has earned glowing accolades for her medical expertise and rapport with patients:
“I love Dr. WANG, she’s an amazing doctor!”

Spotlight on Exceptional Providers

  • Erin Woltjen, APRN
    Erin has become a trusted name in our Northeast Reading office. Parents and children alike commend her for dependable, high-quality care and the genuine rapport she builds with every family:
    “Erin Woltjen is amazing—my boys see her; I have no problems with her at all.”

  • Dr. Younis & Office Manager Melody
    Patients seeking urgent dental care appreciate our rapid extraction services. Under the skilled hands of Dr. Younis and the attentive coordination of Melody, many walk in with pain and leave with relief in under an hour:
    “Dr. YOUNIS had my tooth out within 60 minutes of walking in … Much gratitude to Dr. YOUNIS and Manager MELODY.”

Each of these standout providers exemplifies our center’s dedication to clinical excellence, efficiency, and genuine patient support.

A Focus on Efficiency and Transparency

We recognize that time is valuable. While some patients report quick transitions from check-in to exam room, others have experienced longer waits. Our team is constantly refining scheduling protocols and in-office workflows to minimize delays without sacrificing the thorough, unrushed care you expect.

We also strive for clarity around billing and insurance. Questions about coverage or follow-up communications are best directed to our Front Desk and Billing Coordinators. We welcome your feedback as we fine-tune these processes and ensure every interaction is straightforward and stress-free.

A Welcoming Environment

From the moment you arrive, Berks Community Health Center aims to provide a respectful, friendly atmosphere. Our recently expanded waiting area offers comfortable seating, reading materials for children, and—best of all—plenty of free parking right out front. We know that a hassle-free visit begins before you even step through the door, and we’re proud to offer a convenient lot that’s complimentary for all patients and visitors.

Transparent Appointment Scheduling

Scheduling at our Northeast Reading office can be done in person or by phone. While we’ve heard concerns about phone hold times and callbacks, improvements are underway. If you’re unable to reach us immediately, please leave a detailed message with your preferred contact times so our team can return your call as soon as possible. For urgent needs, walk-in availability may also be an option—just let our front desk staff know you require prompt attention.

Community-Centered Care

As a community health centre, we understand our role extends beyond individual appointments. We partner with local organizations, schools, and social services to address the broader health needs of Reading and its neighboring towns. Whether hosting vaccination clinics, health education events, or resource fairs, our goal is to empower every community member with the tools and knowledge to live a healthier life.

Discover the Difference

Choosing a healthcare provider is one of life’s most important decisions. At Berks Community Health Center (Northeast Reading), you’ll find a medical office staffed by dedicated professionals who genuinely care about your well-being. From Erin’s compassionate checkups to Dr. Younis’s efficient dental extractions, our diverse team works together to make every visit comfortable, clear, and—above all—caring.

To schedule your next appointment or learn more about our services:

• Call our office at the number listed in this directory
• Visit us in person at our Northeast Reading location
• Explore community health events on our website

Experience the difference that personalized, community-focused healthcare can make. We look forward to welcoming you to Berks Community Health Center—your partner in health, right here in Reading, PA.

About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Contact Information

1110 Rockland St
Reading, PA 19604
United States of America

Website: Visit Website

Customer Reviews

2.0 out of 5 stars

Based on 81 reviews

Review data

5 star reviews

19%

4 star reviews

5%

3 star reviews

2%

2 star reviews

6%

1 star reviews

68%

Working Hours

Monday:
8AM-4:30PM
Tuesday:
8AM-4:30PM
Wednesday:
8AM-4:30PM
Thursday:
8AM-4:30PM
Friday:
8AM-4:30PM
Saturday:
Closed
Sunday:
Closed

Location Map