What people love here...

Exceptional Service from Michelle (Jewelry Department)

Michelle is named specifically for her patience and expertise, making the ring-shopping process smooth and enjoyable.

“We were helped by a terrific lady named Michelle. She was super helpful … had a lot of patience with us as we changed our minds.”

Key Themes from Reviews

Customer Service & Staff HelpfulnessMixed

Customers frequently praise courteous, knowledgeable staff but also report isolated incidents of rudeness and condescension.

"“Very helpful, friendly employees, in a clean, organized store.”"
"“First, … the man in that department … was extremely rude and condescending towards my fiancé.”"

About Boscov's

Boscov’s: Your One-Stop Department Store in Reading, PA

Nestled in the heart of Reading, Pennsylvania, Boscov’s stands out as a beloved department store destination. From fashion-forward clothing and cosmetics to furniture, home goods, jewelry, and shoes, this multi-department emporium brings together the very best of style, quality, and value. Whether you’re updating your wardrobe, redecorating your living room, or searching for the perfect gift, Boscov’s offers a welcoming atmosphere that keeps generations of shoppers coming back for more.

A Welcoming Shopping Destination

Step inside Boscov’s and you’ll immediately notice the family-friendly vibe and festive décor that conjure memories of classic department-store outings. Customers often remark, “The atmosphere reminds me of when you were a kid going into a department store with your parents,” and that nostalgic charm is no accident. Seasonal accents—twinkling holiday lights, vibrant spring displays, and cozy fall arrangements—transform every visit into an event. Whether browsing through racks of women’s apparel or sampling new shades in the cosmetics aisle, you’ll feel right at home.

Unbeatable Selection & Quality Across Departments

As a premier clothing store and fashion accessories store, Boscov’s offers a huge selection for the entire family. Shoppers praise the breadth of denim, dresses, and outerwear, balanced perfectly by a carefully curated jewelry store and shoe store section. In the jewelry department, Michelle has earned a reputation for exceptional service—customers rave about her “patience and expertise,” especially when ring shopping. Meanwhile, home décor enthusiasts will find everything from plush towels and drapes to fine kitchenware in the home goods store. Quality is never compromised; most patrons agree that items range “from decent to great,” reflecting the store’s commitment to reliable brands and timeless style.

Customer Service That Makes a Difference

At Boscov’s, customer service is more than a tagline—it’s woven into the very fabric of the store. Courteous, knowledgeable staff are on hand to guide you through every department, whether you need help pairing the perfect earrings or loading heavy patio furniture. In fact, one shopper shared, “The gentleman in the patio furniture section was overly courteous and helpful,” and another added praise for the “efficient team that loaded our item.” Of course, no business is perfect; isolated accounts of rudeness or unclear communication serve as reminders that Boscov’s is continually striving to train and empower every associate to uphold its high standards.

Value & Pricing: Sales, Coupons, and the Discount Room

One of Boscov’s greatest draws is its reputation as a value-driven department store. Frequent sales events, printable coupons, and member-only promotions keep prices competitive. Regulars know to explore the famed “discount room” for hidden treasures and deep deals—“You have to check out the discount room,” explains one savvy shopper, who left “much more discount savvy” than when they arrived. Though a few patrons have raised eyebrows at occasionally confusing clearance tactics or inflated list prices, most agree that the thrill of uncovering a genuine bargain more than makes up for any minor sticker-shock.

A Clean, Organized, and Nostalgic Atmosphere

Cleanliness and thoughtful layout are at the core of Boscov’s in Reading, PA. From the polished floors to neatly stocked shelves, the store’s organization simplifies the browsing experience. “Store is clean, neat, and organized. Great specials during this event,” notes one satisfied customer, while another praises the “very clean and well stocked” shopping areas. The wide aisles and clearly marked departments reflect the store’s dedication to a stress-free environment—perfect for families, seniors, or anyone who prefers a relaxed pace.

Smooth Shopping from Start to Finish

A seamless in-store experience is essential, and many Boscov’s guests appreciate how quickly they can complete their purchases. Multiple checkout stations and self-checkout kiosks help move lines along, although some visitors have found busy times challenging when registers are understaffed or price checks slow progress. Boscov’s management listens closely to feedback, continually adjusting staffing levels and technology to ensure that your next trip is faster and more convenient.

Experience Boscov’s Today

From clothing and cosmetics to furniture, home goods, jewelry, and shoes, Boscov’s in Reading, PA, remains a cornerstone of the local retail scene. With its wide-ranging product selection, festive atmosphere, and a team dedicated to exceptional service—like Michelle in jewelry and the patio furniture crew—you’re sure to leave feeling inspired. Combine that with unbeatable promotions, a treasure-hunt-worthy discount room, and a clean, organized layout, and you’ve discovered a department store that honors tradition while catering to modern needs.

Visit Boscov’s today and experience the classic department-store charm with all the conveniences of 21st-century shopping. Your next great find is waiting.

About This Business

Payments

  • Checks
  • Debit cards
  • Credit cards

Planning

  • Quick visit

Highlights

  • Active military discounts

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • Onsite services
  • In-store shopping

Contact Information

2910 N 5th Street Hwy
Reading, PA 19605
United States of America

Website: Visit Website

Customer Reviews

4.5 out of 5 stars

Based on 1797 reviews

Review data

5 star reviews

67%

4 star reviews

22%

3 star reviews

7%

2 star reviews

2%

1 star reviews

2%

Working Hours

Monday:
10AM-9PM
Tuesday:
10AM-9PM
Wednesday:
10AM-9PM
Thursday:
10AM-9PM
Friday:
10AM-9PM
Saturday:
10AM-9PM
Sunday:
10AM-6PM

Location Map