What people love here...

Rapid Roadside Assistance by Martin

Martin’s exceptionally quick response and above-and-beyond attitude turn stressful breakdowns into positive experiences.

“My battery died on a Friday at 6:30… Martin came to the rescue in less than 5 minutes and jumped my car.”
“Martin D… went above and beyond to ensure my car was in perfect shape.”

Key Themes from Reviews

Staff Professionalism & FriendlinessPositive

Customers consistently praise the courteous, personable, and helpful demeanor of the team.

"“Awesome shop! Hector was great! Professional, kind, courteous and informative.”"
"“Very friendly and trustworthy. I have used PepBoys for at least 17 years.”"

About Pep Boys

Overview

Nestled in the heart of Reading, PA, Pep Boys is your one-stop destination for all things automotive. Whether you need a Tire Shop, Brake Shop, Transmission Shop, or a trusted Mechanic for routine Car Repair and Maintenance Service, Pep Boys has you covered. From Auto Air Conditioning Service and Oil Change Service to Wheel Alignment and Car Battery Store needs, our skilled technicians combine cutting-edge tools with decades of experience to keep your vehicle running smoothly and safely.

Friendly & Professional Team

At Pep Boys, professionalism and friendliness go hand in hand. Our customers continually praise the courteous, personable demeanor of our staff. “Awesome shop! Hector was great! Professional, kind, courteous and informative,” raves one happy driver. Others note, “Very friendly and trustworthy. I have used Pep Boys for at least 17 years.” We believe that genuine warmth and clear communication build lasting relationships. From the moment you walk through our doors, our goal is to make you feel welcome and confident in every service we provide.

Efficient & Prompt Service

Time is precious, and Pep Boys respects that. Need new tires or a fresh battery? Our Tire Shop and Car Battery Store teams can often complete installations while you wait. Customers celebrate our speed: “Installation of two replacement tires was done within 50 minutes,” one review states, while another adds, “Pep Boys did an excellent job quickly locating a battery for my car and installing it while I waited.” Our streamlined processes—from diagnostic checks to final quality inspections—ensure you’re back on the road in record time.

Expert Repairs & Maintenance

From precision brake work to detailed transmission overhauls, our Auto Repair Shop and Transmission Shop experts deliver reliable, high-quality repairs. Many clients applaud our thorough approach: “Very professional and thorough service. Made pertinent recommendations and finished work in a timely manner.” We stand by our work and offer guidance on maintenance schedules to prevent future issues. While a few customers have reported follow-up concerns, our commitment to continuous improvement and follow-up checks ensures that we learn, adapt, and uphold the highest standards of workmanship.

Transparent Pricing & Value

At Pep Boys Reading, value matters. We strive to offer competitive pricing and honor manufacturer warranties to maximize your savings. “They have much better service quotes than any place around!” says one satisfied customer. We also believe in transparent estimates: before you ever approve repairs, we’ll walk you through each item, ensuring you understand the cost and necessity. While on rare occasions adjustments are needed, our aim is a straightforward billing process—no surprises, no hidden fees.

Convenient & Accessible Services

Accessibility is at the core of our service model. Online scheduling lets you book appointments for Oil Changes, Wheel Alignments, and more in just a few clicks. Once your work is done, you’ll receive a text notification so you don’t have to wait around wondering about your vehicle’s status. Bilingual staff members are always on hand to assist English- and Spanish-speaking customers alike, ensuring clear communication and comfort. Plus, weekend appointments and rapid roadside assistance—featuring heroic efforts by techs like Martin, who once arrived at a breakdown in under five minutes—mean help is available whenever you need it.

Customers’ Favorite Moments

Over the years, certain team members and services have turned routine maintenance into memorable experiences:

  • Rapid Roadside Assistance by Martin: “My battery died on a Friday at 6:30…Martin came to the rescue in less than 5 minutes and jumped my car.”
  • Exceptional Service from Mike: Whether over the phone or in person, Mike’s professionalism and clear advice have earned glowing praise: “Manager Mike has been extremely helpful…stepped in with above the norm assistance.”
  • Fast Tire & Battery Installations: “Great service! In and out, very friendly and great price!” echoes the sentiment of customers who appreciate the swift, expert fitment of tires and batteries.
  • Online Scheduling & Text Notifications: “Scheduled appt online, dropped off car, was notified by text when finished!” highlights how our digital conveniences remove friction and keep you informed every step of the way.

Visit Pep Boys in Reading, PA Today

Experience the Pep Boys difference for yourself. From preventive maintenance and oil changes to comprehensive auto repair and specialized services like auto A/C recharge or transmission rebuilds, our team is ready to serve. Conveniently located in Reading, PA, we invite you to schedule your next appointment online or stop by—our friendly experts are standing by to deliver quality, transparency, and peace of mind on every visit.

About This Business

Payments

  • Checks
  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit
  • Appointments recommended

Amenities

  • Wi-Fi
  • Mechanic
  • Restroom

Offerings

  • Oil change

Recycling

  • Batteries

Accessibility

  • Wheelchair accessible parking lot

Service options

  • In-store pickup
  • Onsite services
  • In-store shopping

Contact Information

3401 Plaza Dr
Reading, PA 19605
United States of America

Website: Visit Website

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Customer Reviews

4.3 out of 5 stars

Based on 974 reviews

Review data

5 star reviews

67%

4 star reviews

15%

3 star reviews

6%

2 star reviews

3%

1 star reviews

10%

Working Hours

Monday:
8AM-7PM
Tuesday:
8AM-7PM
Wednesday:
8AM-7PM
Thursday:
8AM-7PM
Friday:
8AM-7PM
Saturday:
8AM-7PM
Sunday:
9AM-6PM

Location Map