Boscov's
What people love here...
Exceptional Optical Department Service
Shoppers repeatedly single out optical staff as welcoming and expert, making this department a clear strength.
Key Themes from Reviews
Pricing & ValuePositive
Customers consistently praise the store’s low prices, frequent sales and strong value across a wide assortment of items.
About Boscov's
Overview
Nestled in the heart of Lancaster, PA, Boscov’s is your go-to department store for every facet of life—from wardrobe refreshes and beauty rituals to home décor and furniture upgrades. As a full-service clothing store, cosmetics store, fashion accessories store, furniture store, home goods store, jewelry store, and shoe store, our 100,000-square-foot retail space delivers an expansive assortment under one roof. Whether you’re hunting for everyday essentials or special-occasion splurges, Boscov’s combines small-town friendliness with big-city selection and value.
Exceptional Value & Designer Finds
Shoppers consistently praise Boscov’s for unbeatable pricing and frequent sales events. Our reputation for value shines through in moments like scoring a high-end Adrienne Vittadini tote—retail $210—on clearance for just $35, then applying gift cards to make it essentially free. Bargain hunters delight in daily markdowns across clothing, home goods, jewelry, and cosmetics. From cozy sweaters to seasonal décor, every aisle offers “buenos precios” and memorable mid-week steals. If stretching your dollar is top of mind, Boscov’s delivers both depth of inventory and depth of discount.
A Store for Every Need
At Boscov’s Lancaster, variety is our hallmark.
• Clothing & Fashion Accessories: Discover casual and career wardrobes alongside handbags, scarves, and belts.
• Cosmetics & Fragrance: Explore beauty counters stocked with top makeup brands, skincare essentials, and perfume bestsellers.
• Home Goods & Furniture: Outfit living spaces with stylish sofas, accent chairs, dinnerware sets, and decorative accents.
• Jewelry & Watches: From everyday studs to statement rings, our selection is complemented by experts like Maria and Jeff, whose personalized guidance turns jewelry shopping into a joy.
• Shoes & Footwear: Whether you need everyday sneakers, work-ready loafers, or evening heels, Michelle in the shoe department is renowned for anticipating size needs, keeping stocks organized, and following up to ensure the perfect fit.
• Optical & Specialty Services: Boscov’s optical department is a standout; patients laud the manager’s expertise and approachable style when selecting frames and lenses.
Shopping Experience & Store Layout
With so much to browse, Boscov’s expansive layout can feel like a treasure hunt—though some guests note that wide-ranging merchandise sometimes means long walks between departments. A handful of shoppers have found aisles narrow for wheelchair or scooter navigation, and accessible carts can be in short supply. While many visitors enjoy neat, well-stocked displays, occasional dust or clutter in low-traffic corners reminds us of the importance of ongoing maintenance. Clearer wayfinding signage and more accessible pathways would help everyone feel at ease. Even so, most guests appreciate exploring multiple floors of home goods, fashion, and more without ever leaving the building.
Personalized Service Across Departments
Customer service at Boscov’s Lancaster runs the gamut from warm welcomes at the front desk to department-specific highs and lows.
• Customer Service Desk: Regulars commend our friendly service reps for quick returns, gift card redemptions, and general inquiries.
• Optical Department: Time and again, patrons describe the optical manager as “very friendly and helpful,” which lends confidence to frame and lens decisions.
• Jewelry Counter: With associates like Maria guiding ring selections and Jeff’s encyclopedic watch knowledge, the jewelry counter feels more like a private atelier than a busy retail floor.
• Shoe Department: Michelle’s proactive sizing checks and follow-ups are often cited as “service like the good old days.”
On the flip side, a few customers mention brusque encounters in certain aisles. We see those experiences as opportunities to reinforce our commitment to hospitality and training.
Checkout & Online Convenience
Once your cart is full, finding an open register can sometimes be a challenge. Shoppers have reported long walks across the store in search of payment points and minimal signage to direct traffic. Online ordering and in-store pickup also draw mixed reviews: some find the website’s navigation confusing and recall little notification when their orders arrive. At Boscov’s, we recognize these pain points—your feedback underlines the importance of clear digital prompts, timely alerts, and strategically placed registers to streamline every visit.
Plan Your Visit
Ready to experience Lancaster’s premier department store? Head to Boscov’s at [insert address if applicable] for unbeatable deals on apparel, cosmetics, furniture, and more. With convenient parking, extended hours, and a wide array of services—from optical labore-to-showroom consultations to personalized jewelry fittings—you’ll discover why generations of families return to Boscov’s for quality, value, and exceptional finds. Whether shopping online or stepping onto our sales floor, we look forward to helping you find just what you need at the price you’ll love.
Categories
About This Business
Parking
- On-site parking
Payments
- Checks
- Debit cards
- Credit cards
Planning
- Quick visit
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- Onsite services
- In-store shopping
Contact Information
Lancaster, PA 17601
United States of America
Phone: +1 717-299-0911
Website: Visit Website
Customer Reviews
4.4 out of 5 stars
Based on 2558 reviews
Review data
5 star reviews
- 63%
4 star reviews
- 25%
3 star reviews
- 8%
2 star reviews
- 2%
1 star reviews
- 3%
Working Hours
- Monday:
- 10AM-9PM
- Tuesday:
- 10AM-9PM
- Wednesday:
- 10AM-9PM
- Thursday:
- 10AM-9PM
- Friday:
- 10AM-9PM
- Saturday:
- 10AM-9PM
- Sunday:
- 10AM-6PM