
Country Inn & Suites by Radisson, Harrisburg Northeast - Hershey
Country Inn & Suites by Radisson in Harrisburg provides comfortable accommodations ideal for travelers exploring Northeast Pennsylvania and Hershey. Known for its convenient location and welcoming atmosphere.
What people love about Country Inn & Suites by Radisson, Harrisburg Northeast - Hershey
Biscuits and Gravy at Breakfast
This specific breakfast item is mentioned multiple times with particular enthusiasm, standing out as a memorable offering that exceeds typical hotel breakfast expectations.
Exceptional Service from Breakfast Staff (Genneth)
Genneth is specifically named and praised for her dedication, pleasant demeanor, and exceptional service in maintaining the breakfast area, making her a standout employee.
Front Desk Staff (Mason, Chris, Jordan)
Multiple front desk employees are mentioned by name across different reviews, indicating consistently exceptional service that guests remember and appreciate enough to specifically recognize.
Adjacent Sheetz Convenience
The proximity to Sheetz is mentioned in numerous reviews as a significant convenience factor, particularly valued by road travelers for late-night arrivals, quick meals, and easy gas fill-ups.
Key Themes from Reviews of Country Inn & Suites by Radisson, Harrisburg Northeast - Hershey
Room Cleanliness & Hygiene
MixedCleanliness is highly polarized—many guests praise spotless rooms and pleasant scents, while others report serious hygiene failures including urine-soaked mattresses, mold, dirty bathrooms, and rooms not cleaned before check-in.
Staff Friendliness & Helpfulness
PositiveThe majority of guests consistently praise staff members for being friendly, welcoming, and genuinely helpful, with several employees mentioned by name for exceptional service.
Complimentary Breakfast Quality
PositiveGuests generally appreciate the complimentary breakfast offerings, particularly highlighting the biscuits and gravy, eggs, sausage, and waffle options as good value for a hotel breakfast.
Pool & Hot Tub Conditions
NegativeThe pool and hot tub area receives consistent criticism for poor maintenance, excessive or improper chemical levels, broken tiles, closures without notice, and general uncleanliness.
Location & Convenience
PositiveGuests appreciate the hotel's convenient location near highways, proximity to Hershey attractions, and the adjacent Sheetz gas station for easy access to fuel, snacks, and quick meals.
Refund & Cancellation Policies
NegativeMultiple guests express frustration with inflexible cancellation policies and difficulty obtaining refunds even when legitimate issues occurred, with some reporting being ignored after complaints.
Room Maintenance & Physical Condition
MixedWhile some rooms are described as recently renovated and comfortable, others show significant wear including poor water pressure, broken fixtures, thin walls, noisy HVAC units, and maintenance issues that need attention.
About Country Inn & Suites by Radisson, Harrisburg Northeast - Hershey
Overview
Country Inn & Suites by Radisson, Harrisburg Northeast - Hershey is a three-star hotel property located at 8000 Jonestown Road in the northeastern corridor of Harrisburg, Pennsylvania. The hotel operates under the Country Inn & Suites brand, which is part of the Choice Hotels International portfolio. This particular location serves as a lodging option for travelers visiting the greater Harrisburg metropolitan area and the nearby Hershey region, positioning itself along a major commercial corridor with easy highway access.
The property caters to a mix of leisure travelers, families visiting Hershey attractions, and business guests requiring accommodations in the Pennsylvania capital region. As part of the Radisson Hotel Group's midscale brand, the hotel follows the Country Inn & Suites model of providing residential-style accommodations with included amenities designed to appeal to value-conscious travelers.
Location and Accessibility
The hotel sits along Jonestown Road, a significant commercial thoroughfare in the northeastern section of Harrisburg. This positioning places the property approximately 13 minutes from various Hershey area venues and attractions, making it a practical base for visitors to Hersheypark, the Hershey Theatre, and other regional destinations. The location along this corridor provides straightforward access to major roadways connecting to both downtown Harrisburg and the Hershey area.
One notable feature of this location is its immediate proximity to a Sheetz convenience store and gas station, which sits directly adjacent to the hotel parking lot. This arrangement proves particularly useful for road travelers who can refuel vehicles and purchase food items, snacks, or beverages without driving to another location. For guests arriving late at night or those seeking quick meal options outside of breakfast hours, this adjacency offers practical convenience that distinguishes this property from hotels in more isolated settings.
The surrounding area includes various retail establishments, restaurants, and services typical of a suburban commercial corridor. Guests have access to dining and shopping options within a short drive, while the hotel's position away from the immediate downtown area provides a quieter setting than urban center properties.
Accommodations and Facilities
The property offers guest rooms and suites configured in various layouts to accommodate different travel needs. As a Country Inn & Suites branded property, rooms follow the chain's design standards emphasizing a residential aesthetic with wood furnishings and neutral color palettes. The hotel has undergone renovation work on portions of the property, with some rooms featuring updated finishes and fixtures.
Standard amenities across the property include complimentary wireless internet access throughout the building and free parking for guests. The hotel maintains an on-site pool facility, providing a recreational option for families and leisure travelers. The property designates itself as LGBTQ+ friendly, reflecting inclusive hospitality policies.
Check-in time at the property is 4:00 PM, with check-out required by 11:00 AM. These hours follow standard hotel industry practices and allow housekeeping staff adequate time for room preparation between guest stays.
Complimentary Breakfast Program
A defining feature of the Country Inn & Suites brand is its complimentary breakfast offering, and this Harrisburg Northeast location maintains a morning meal program for registered guests. The breakfast service includes hot items such as eggs, sausage, biscuits and gravy, and waffle stations, alongside cold options including fresh fruit and yogurt.
The breakfast operation has developed a particular reputation for its biscuits and gravy preparation, which guests have noted as a standout item that exceeds typical hotel breakfast fare. This Southern-style dish has become something of a signature offering at this location, distinguishing the breakfast experience from the more generic continental options found at many comparable properties.
The breakfast area is staffed by dedicated team members who maintain food stations, clear tables, and ensure items remain stocked throughout service hours. This attended breakfast model provides a more managed dining experience compared to self-service-only arrangements, with staff available to address guest needs and maintain the cleanliness of the dining space during peak morning hours.
Staff and Service Culture
The hotel employs a team across front desk, housekeeping, and breakfast service positions. The property has developed a service culture where individual staff members are frequently recognized by name for their interactions with guests. Front desk personnel handle check-in and check-out procedures, respond to guest inquiries, and address issues that arise during stays.
The breakfast staff in particular has earned recognition for maintaining an attentive presence during meal service, with employees actively monitoring food levels, clearing used dishes, and engaging pleasantly with guests. This hands-on approach to breakfast service contributes to the overall dining experience and reflects the property's staffing philosophy for this amenity.
Front desk operations span multiple shifts, with morning and evening personnel managing guest services throughout the day. The continuity of service quality across different staff members and shifts suggests established training protocols and service standards at the property level.
Brand Affiliation and Booking
As a Choice Hotels property operating under the Country Inn & Suites by Radisson brand, the hotel participates in the Choice Privileges loyalty program. Members can earn and redeem points for stays at this location, and the property follows Choice Hotels booking policies and procedures. Reservations can be made through the Choice Hotels website, the brand's reservation phone line, or through third-party travel booking platforms.
The hotel can be reached directly at +1 223-225-7207 for inquiries, reservations, or guest services. The property maintains its listing on the Choice Hotels website with current rates, availability, and promotional offers that may apply to specific travel dates or booking conditions.
Target Guests and Common Uses
The property serves several distinct traveler segments. Families visiting Hershey area attractions represent a significant portion of the guest base, using the hotel as a more affordable lodging alternative to properties located directly in Hershey. The inclusion of a pool and complimentary breakfast makes the hotel practical for families with children who benefit from these amenities.
Event attendees traveling to venues in the Hershey and Harrisburg area also utilize the property, with the hotel's location providing reasonable drive times to concert venues, convention facilities, and sports complexes in the region. Business travelers visiting companies and government offices in the greater Harrisburg area represent another segment of the guest population.
Road travelers passing through central Pennsylvania on major highway routes find the hotel's location and adjacent fuel station convenient for overnight stops, particularly those arriving late or departing early who appreciate the proximity of the Sheetz for travel necessities.
Practical Information for Guests
Guests planning stays at this property should note the standard check-in time of 4:00 PM when arranging travel schedules. The complimentary breakfast provides a cost-saving benefit for guests who take advantage of the morning meal before departing for daily activities. The free parking policy eliminates an expense that can add significantly to hotel costs at urban properties.
The hotel's three-star classification indicates a midscale property with amenities and service levels appropriate to that category. Guests can expect functional accommodations with standard comforts rather than luxury appointments. The Country Inn & Suites brand positioning emphasizes value and practical amenities over premium features, reflected in the property's included breakfast, parking, and internet access.
For guests requiring specific room configurations, early contact with the property allows staff to note preferences and accommodate requests based on availability. The front desk serves as the primary point of contact for any needs arising during a stay, from additional amenities to local information and recommendations.
Unique Details About Country Inn & Suites by Radisson, Harrisburg Northeast - Hershey
Crowd
- LGBTQ+ friendly
Other
- Pool
- Free Wi-Fi
- Star rating: 3 stars
- Free parking
- Check-in time: 4:00 PM
- Check-out time: 11:00 AM
- Free breakfast
- LGBTQ+ friendly
Amenities
- Free Wi-Fi
- Free breakfast
Contact Information for Country Inn & Suites by Radisson, Harrisburg Northeast - Hershey
Harrisburg, PA 17112
United States of America
County: Dauphin County
Phone: +1 223-225-7207
Website: Visit Website
Customer Reviews
4.1 out of 5 stars
Based on 1714 reviews
Review data
5 star reviews
- 50%
4 star reviews
- 26%
3 star reviews
- 11%
2 star reviews
- 5%
1 star reviews
- 7%
Working Hours / Hours of Operation
Location Map
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