
CVS
CVS in Reading, PA, is a reliable drug store known for its convenient drive-thru service and friendly staff assistance. It also embraces eco-friendly practices with its use of paper bags.
What people love about CVS
Exceptional Assistance from Daniel
Daniel is uniquely praised for friendly, proactive support and clearly leaves a strong positive impression.
Warm Welcome from Berry
Berry’s personable, efficient front-end service stands out as a genuine positive customer experience.
Drive-Thru Prescription Pick-Up
The drive-thru is repeatedly noted as a reliable, time-saving option when in-store staffing is insufficient.
Eco-Friendly Paper Bag Packaging
Customers appreciate the environmentally conscious choice of paper over plastic, highlighting a positive sustainability effort.
Key Themes from Reviews of CVS
Prescription Fulfillment & Wait Times
NegativeCustomers consistently experience long, unpredictable fill times and delays when picking up prescriptions.
Staff Professionalism & Attitude
NegativeMultiple reviewers report rude, dismissive, or disrespectful behavior from pharmacists and registers staff.
Phone & Communication Issues
NegativeCustomers struggle to reach staff by phone and receive poor or no follow-up on prescription inquiries.
Inventory Availability & Pricing
NegativeShoppers complain about frequent out-of-stock medications and unexpectedly high costs.
Store Cleanliness & Atmosphere
NegativeSeveral customers note an unkempt environment with trash, clutter, and general uncleanliness.
Store Hours & Availability
NegativeInaccurate or inconsistent posted hours lead to frustration when customers arrive expecting service.
Drive-Thru & Checkout Convenience
Mixed–PositiveWhile in-store service is slow, many customers value and recommend the drive-thru as a quicker alternative.
About CVS
About CVS in Reading, PA
Situated in the heart of Reading, Pennsylvania, CVS is your one-stop neighborhood destination for health, wellness, and everyday essentials. As a full-service drug store, beauty supply store, convenience store, cosmetics store, greeting card shop, perfume store, stationery store, and vitamin & supplements store, CVS brings together a wide range of products and services under one roof—making it easy to fill prescriptions, freshen up your skincare routine, grab a quick snack, or pick out that perfect greeting card.
Comprehensive Health & Wellness Solutions
At CVS, we understand that life moves fast and your health matters. Our pharmacy team works to ensure you get the medications you need, when you need them. If you’re on the go, our drive-thru prescription pick-up is designed for speed and accuracy—customers repeatedly remark that “the item is almost always ready” when they arrive. For anyone who prefers to plan ahead, convenient online refills let you track your prescriptions and receive helpful reminders when it’s time to pick up.
Beyond prescription fulfillment, our vitamin & supplements store is stocked with top brands to support immune health, fitness goals, daily nutrition, and more. Whether you’re searching for multivitamins, herbal supplements, or sport-nutrition formulas, you’ll find the quality products you trust, plus expert guidance from our in-store team.
Beauty, Cosmetics & Personal Care
Explore an expansive beauty supply store and cosmetics store that cater to every skin tone, hair type, and style preference. From dermatologist-tested skincare to the latest makeup trends, our shelves are filled with beloved household names and emerging indie brands alike. We’ve also partnered with premium fragrance lines—our perfume store section features seasonal scents and classic favorites, all beautifully packaged for gifting or personal indulgence.
For those moments when a small pick-me-up is in order, our eco-friendly paper bag packaging provides a sustainable touch. As one customer noted, “One good thing … the item was in a small paper bag. A plus for CVS. Get rid of the plastic bags.” It’s just one way we’re striving to reduce plastic waste and offer a greener alternative at every checkout.
Stationery, Cards & Convenience
Need a thoughtful way to say “thank you” or “happy birthday”? Our greeting card shop boasts an array of designs—from whimsical and heartfelt to contemporary chic. Pair your selection with stationery items like notebooks, journals, pens, and planners for a personal touch that speaks volumes.
On days when you’re running late, our convenience store shelves keep you covered. Stock up on grab-and-go snacks, beverages, travel essentials, and household must-haves in a flash—and if you have questions, our friendly staff is always ready to assist.
Exceptional Team Members: Daniel & Berry
What truly sets CVS in Reading apart is our people. Team members like Daniel and Berry consistently earn praise for going above and beyond:
• Daniel’s Proactive Support
“Whenever I have a question … Daniel goes out of his way to help out, answer my questions and solve any issues, and he does so with a smile.” Whether you’re clarifying dosage instructions, seeking self-care recommendations, or navigating insurance concerns, Daniel is committed to ensuring you leave confident and cared for.
• Berry’s Warm Front-End Service
Customers love Berry’s genuine warmth and efficiency. “Berry passes by with a nice warm welcome … he was quick, even helped me look for something,” shared one shopper, adding, “I love when sales associates treat us like friends and family.” From scanning your items at checkout to offering personalized suggestions, Berry makes every visit feel like catching up with an old friend.
Convenience That Fits Your Schedule
We know timing is everything. That’s why our drive-thru is not just a convenience—it’s a lifeline for busy parents, commuters, and anyone juggling multiple errands. It delivers quick, accurate prescription pick-up even during peak times. For in-store visits, our regular hours are designed to meet your needs; however, we recommend checking our website or mobile app for the latest updates to avoid unexpected closures.
A Commitment to Improvement
At CVS in Reading, we recognize that no business is perfect, and we’re dedicated to listening and evolving. While high demand can sometimes lead to longer wait times or brief stock shortages, our team continually strives to restock popular items swiftly and streamline prescription fulfillment processes. We’re also enhancing phone and communication protocols so you can reach us without frustration and receive timely updates on your refill status.
Your feedback is invaluable in helping us refine our services. Whether it’s a suggestion for expanded store hours, a request for a specific over-the-counter remedy, or praise for a team member who made your day, we’re all ears—and ready to act.
Visit Us Today
Conveniently located in Reading, PA, CVS combines the breadth of a full-scale drug store, beauty supply store, and convenience shop with the personalized care you deserve. Drop by for your next prescription, discover new beauty essentials, or pick up thoughtful stationery and greeting cards—for better health, brighter days, and thoughtful moments, CVS is here to help. Explore our services online or visit us in person to experience the difference that friendly faces like Daniel and Berry can make on your next trip.
Unique Details About CVS
Crowd
- LGBTQ+ friendly
- Transgender safespace
Other
- LGBTQ+ friendly
Payments
- SNAP/EBT
- Debit cards
- Credit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Drive-through
- In-store pickup
- Onsite services
- In-store shopping
Contact Information for CVS
Reading, PA 19606
United States of America
County: Berks County
Phone: +1 610-779-7939
Website: Visit Website
Customer Reviews
2.3 out of 5 stars
Based on 95 reviews
Review data
5 star reviews
- 23%
4 star reviews
- 9%
3 star reviews
- 4%
2 star reviews
- 2%
1 star reviews
- 61%
Working Hours / Hours of Operation
- Monday:
- 8AM-10PM
- Tuesday:
- 8AM-10PM
- Wednesday:
- 8AM-10PM
- Thursday:
- 8AM-10PM
- Friday:
- 8AM-10PM
- Saturday:
- 8AM-9PM
- Sunday:
- 8AM-7PM





