What people love here...
Courteous and Caring Staff (Review 4)
This direct praise shows that when staff are attentive and empathetic, it significantly improves the customer experience.
Key Themes from Reviews
Wait Times and Filling SpeedNegative
Customers frequently experience long delays and promises of expedited service that aren’t met.
About CVS Pharmacy
Welcome to CVS Pharmacy in Lebanon, PA
CVS Pharmacy in Lebanon, Pennsylvania, is your neighborhood destination for prescription medications, over-the-counter remedies, and personal health care essentials. Conveniently located in the heart of town, our pharmacy team is dedicated to delivering a professional, welcoming experience that keeps you moving and feeling your best. Whether you’re stopping in to pick up a routine refill or exploring new wellness products, you’ll find our shelves stocked with trusted brands and friendly faces ready to assist.
Convenient and Efficient Prescription Services
At CVS Pharmacy, we understand that timely access to your medications is critical. Many customers report seamless, quick visits where prescriptions are filled promptly and correctly—often in under 20 minutes—so you can get back to your day without missing a beat. On your good days with us, you’ll notice our streamlined workflow and automated refill reminders that keep you on schedule. We continuously refine our processes to reduce lines and hold times, and on those rare occasions when delays occur, our staff aims to communicate clear pickup windows to minimize your wait.
Caring and Knowledgeable Team
Our team at Lebanon CVS Pharmacy takes pride in delivering patient-centered service. You’ll often hear customers praise the courteous and empathetic approach of our staff, from pharmacy technicians to pharmacists. One customer noted how “the staff who attended to me was very courteous, kind, and caring,” highlighting the genuine concern our employees bring to every interaction. When unexpected backlog happens, a pharmacist will personally take ownership—inviting you to have a seat and promising your refill in 30 minutes, then following through to get you back on the road as quickly as possible.
Commitment to Clear Communication
We recognize that effective communication is the cornerstone of trust. That’s why our team strives to be responsive both in person and by phone. While some guests have experienced long hold times, we’ve expanded our customer support lines and trained our staff to address questions about dosage, insurance coverage, and prescription status without hesitation. If you need to speak directly to a manager, just let us know—we’re committed to resolving concerns and ensuring you feel heard. Clear updates on insurance claims and dosage instructions are standard practice at our Lebanon location.
Accuracy, Reliability, and Trust
Your health depends on precision, and we take prescription accuracy seriously. From verifying strength and dosing details to ensuring your insurance benefits are applied correctly, our pharmacists double-check every order before it leaves the counter. On the rare occasions when issues arise—such as mismatched quantities or coverage challenges—we work swiftly to correct them, collaborating with your provider or insurer as needed. Our dedication to fulfillment reliability means you can count on CVS Pharmacy in Lebanon to handle even complex VA or specialty benefits with professionalism and care.
A Community Partner You Can Count On
Beyond prescriptions, CVS Pharmacy is woven into the fabric of Lebanon, PA. We support local wellness initiatives, offer accessible immunization services, and stock essential daily health items for every household. Whether you’re a student needing over-the-counter remedies or a senior seeking flu shots, our doors are open. We understand that chronic understaffing anywhere can lead to delays, so we continually recruit and train new team members to ensure smooth operations and personal attention, reinforcing our reputation as a dependable community partner.
Why Choose CVS Pharmacy in Lebanon, PA
Choosing a pharmacy is a decision based on trust, convenience, and compassion. At CVS Pharmacy in Lebanon, you’ll find:
- A friendly, professional staff committed to your well-being.
- An efficient prescription filling process that works hard to minimize waits.
- Transparent communication channels for questions, insurance needs, and managerial support.
- A strong track record of accuracy and effective issue resolution.
- A community-focused approach that values you as more than just a transaction.
Come experience the difference at CVS Pharmacy in Lebanon, Pennsylvania—where caring expertise meets local convenience. We look forward to being your reliable partner in health care for years to come.
Categories
About This Business
Crowd
- LGBTQ+ friendly
- Transgender safespace
Other
- LGBTQ+ friendly
Payments
- SNAP/EBT
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Offerings
- Naloxone
- Passport photos
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Onsite services
- In-store shopping
Contact Information
Customer Reviews
2.6 out of 5 stars
Based on 17 reviews
Review data
5 star reviews
- 24%
4 star reviews
- 18%
3 star reviews
- 6%
2 star reviews
- 0%
1 star reviews
- 53%
Working Hours
- Monday:
- 8AM-1:30PM,2-8PM
- Tuesday:
- 8AM-1:30PM,2-8PM
- Wednesday:
- 8AM-1:30PM,2-8PM
- Thursday:
- 8AM-1:30PM,2-8PM
- Friday:
- 8AM-1:30PM,2-8PM
- Saturday:
- 9AM-1:30PM,2-6PM
- Sunday:
- 9AM-1:30PM,2-5PM