CVS Pharmacy Logo

CVS Pharmacy

3.5(13 reviews)
UnclaimedPharmacyPharmacy

What people love here...

Above-and-Beyond Pharmacist Team

Their willingness to work after closing to fill critical prescriptions impressed veterans and earned strong loyalty.

"We were still physically in the building when it was officially closed. But the pharmacist and his assistants continued … and dispense the medication." (Review 5)
"That showed me that CVS is about getting the job done for customers … I am more than a satisfied customer." (Review 5)

Key Themes from Reviews

Staff Friendliness & HelpfulnessMixed

While many customers applaud friendly, approachable staff at both register and pharmacy, a few report unhelpful or unfriendly employees.

""The young lady at the register was very helpful." (Review 1)"
""I love this CVS. … The staff is so cool here. The pharmacy people especially!" (Review 7)"
""But the supervisor … wasn’t too helpful." (Review 1)"

About CVS Pharmacy

About CVS Pharmacy in Lebanon, PA

Nestled in the heart of Lebanon, PA, CVS Pharmacy offers more than just a convenient spot for your prescriptions and health essentials. As a full-service pharmacy and retail outlet, CVS combines trusted clinical expertise with everyday necessities—from over-the-counter remedies and personal care items to greeting cards and household supplies. Whether you’re refilling a critical prescription, grabbing a quick snack, or picking up one of the city’s most popular COVID-19 vaccines, CVS Pharmacy aims to be your neighborhood health and wellness hub.

Friendly, Approachable Staff

Customers often highlight the warm welcome they receive at CVS Pharmacy. “The young lady at the register was very helpful,” shares one visitor, echoing dozens of reviews praising the approachable team members who greet you with a smile. Many shoppers specifically point to the pharmacy counter: “I love this CVS… The staff is so cool here. The pharmacy people especially!” That said, CVS takes all feedback seriously—when service falls short, management reviews procedures and provides extra training so every guest feels valued and heard.

Efficient Service with Room to Grow

Balancing quick turnaround times with accuracy in prescription fills is a core challenge for any busy pharmacy. At CVS in Lebanon, patrons regularly commend the store’s scheduling and staffing practices: “There are sufficient team members… The wait time is manageable for me.” Yet, on occasion, urgent refills or late-arriving system alerts can slow the process, leaving someone scrambling when only a few pills remain. CVS understands these moments matter most, and every delay is an opportunity to review workflows, fine-tune refill reminders, and keep medicines moving fast from shelf to customer.

Commitment to Accuracy and Reliability

A reliable pharmacy keeps you healthy by getting every detail right, every time. While most visits proceed seamlessly, occasional system mix-ups—like a missing four pills or a rerouted refill meant for another state—underscore how crucial precise record-keeping is. At this CVS location, every team member is trained to double-check counts, confirm patient profiles, and pivot quickly if something seems off. Your confidence is paramount, and a single corrective action (no matter how small) can turn a moment of frustration into proof of the store’s commitment to safety.

Clean, Organized Shopping Environment

One of CVS’s standout features is the store’s neat, well-laid-out interior. Customers say they “liked the orderliness” and appreciate how clean aisles make it easy to locate toiletries, snacks, and seasonal merchandise. This sense of organization extends to the pharmacy counter, where clear signage and designated drop-off windows keep lines moving smoothly. Employees routinely tidy shelves, reset displays, and clear clutter so you can shop with ease—no maze of half-emptied boxes or misplaced labels here.

Smart Savings & Rewards

Who doesn’t love a great deal? At CVS Lebanon, shoppers consistently praise the checkout coupons that arrive right when you need them. “I like the coupons given at checkout. I do much shopping here because of all the price breaks,” notes a loyal customer. From digital ExtraCare rewards to manufacturer savings, the store’s promotions help lower out-of-pocket costs and encourage repeat visits. On those rare occasions when a reward doesn’t apply as expected, the CVS team works one-on-one to resolve the glitch, ensuring you leave feeling fairly treated—and eager to return.

Going Above & Beyond: Exceptional Effort

What really sets a pharmacy apart is when its team does more than what’s expected—and Lebanon’s CVS staff shine in this realm. One veteran recalls arriving moments after closing: “We were still physically in the building when it was officially closed. But the pharmacist and his assistants continued… and dispensed the medication.” That dedication speaks volumes about the store’s mission: to meet customer needs no matter the hour. Then there’s Michael, the checkout associate whose cost-saving tips have become local legend. “He’ll offer suggestions on how to decrease out-of-pocket cost,” one shopper says, calling it “customer service at its best.”

Clinical Care & Community Health

Beyond prescriptions and products, CVS Pharmacy supports community wellness with services like flu shots, immunizations, and health screenings. During the COVID-19 rollout, customers praised the smooth vaccination experience: “Awesome experience with getting my Covid vaccination.” From appointment scheduling to post-vaccine guidance, the pharmacy team ensures every visit combines clinical competence with genuine empathy.

Why Choose CVS Pharmacy in Lebanon, PA?

CVS Pharmacy in Lebanon stands as more than a place to pick up your medicine—it’s a local partner in health. With a commitment to friendly service, organizational excellence, and patient safety, this store works tirelessly to keep your family well and your wallet happy. Next time you’re in town, stop by and experience the blend of convenience, care, and community connection that has made CVS a trusted name in pharmacies nationwide.

Categories

About This Business

Crowd

  • LGBTQ+ friendly
  • Transgender safespace

Other

  • LGBTQ+ friendly

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Offerings

  • Naloxone
  • Passport photos

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • In-store pickup
  • Onsite services
  • In-store shopping

Contact Information

CEDAR CREST SQUARE, 1760 Quentin Rd
Lebanon, PA 17042
United States of America

Website: Visit Website

Customer Reviews

3.5 out of 5 stars

Based on 13 reviews

Review data

5 star reviews

46%

4 star reviews

15%

3 star reviews

8%

2 star reviews

0%

1 star reviews

31%

Working Hours

Monday:
9AM-1:30PM,2-7PM
Tuesday:
9AM-1:30PM,2-7PM
Wednesday:
9AM-1:30PM,2-7PM
Thursday:
9AM-1:30PM,2-7PM
Friday:
9AM-1:30PM,2-7PM
Saturday:
9AM-1:30PM,2-5PM
Sunday:
10AM-1:30PM,2-5PM

Location Map