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Double Click Computers

4.7(38 reviews)
UnclaimedComputer storeComputer store

What people love here...

Exceptional Service from Tom

Tom is named repeatedly for going above and beyond in both repairs and advice, making him a key driver of customer satisfaction.

"Tom is great helped me fix my macbook pro." (Review 2)
"Tom @Double Click is extremely helpful and knowledgable." (Review 12)

Key Themes from Reviews

Staff Friendliness & ProfessionalismPositive

Customers consistently praise the courteous, polite, and professional demeanor of the staff.

""Tom was very professional and helpful." (Review 1)"
""Fabulous and friendly! Could not ask for better service!" (Review 26)"

About Double Click Computers

Discover Double Click Computers in West Reading, PA

Nestled in the heart of West Reading, Pennsylvania, Double Click Computers is your neighborhood computer store committed to delivering top-tier service for Mac and PC users alike. Whether you’re grappling with a slow MacBook Pro, hunting for affordable hardware upgrades, or seeking in-home training to unlock your device’s full potential, this locally owned shop offers a blend of professionalism, technical mastery, and genuine customer care that keeps clients coming back.

Expert, Friendly Staff You Can Trust

From the moment you walk through the door, you’ll notice what sets Double Click Computers apart: its people. Customers consistently rave about the “courteous, polite, and professional demeanor” of team members like Tom and Doug. One reviewer sums it up best: “Tom was very professional and helpful.” Another gushes, “Fabulous and friendly! Could not ask for better service!” This warmth isn’t a marketing gimmick—it’s the foundation of a business that treats each visitor as a neighbor and each repair or sale as an opportunity to build lasting trust.

Deep Technical Knowledge & Proven Expertise

Your devices deserve more than a quick fix—they deserve knowledgeable care that minimizes downtime and maximizes performance. Reviewers continually highlight the team’s deep technical know-how, noting that they’re “very knowledgeable people with tons of experience and great customer service.” Whether you’re troubleshooting a persistent startup issue, exploring advanced macOS features, or seeking the optimal strategy for data backup, Double Click Computers’ staff delivers clear, jargon-free advice. And they do it without any high-pressure sales tactics: “They have always been helpful and knowledgeable—not pushy at all.”

Fast Turnaround for Urgent Repairs

When your laptop or desktop goes down, you can’t afford to wait weeks for a repair. Double Click Computers understands that urgency, and it shows in their speedy service. Customers routinely report same- or next-day turnarounds for diagnostics and repairs. One delighted client wrote, “I got a call this morning at 10:30 saying it was done!” Another simply called it “amazing service, fast, honest and reliable.” This swift response ensures you get back to work, school, or streaming your favorite shows without missing a beat.

Fair Pricing & Genuine Value

Navigating repair and upgrade costs can be daunting—especially when comparing third-party shops to manufacturer fees. At Double Click Computers, transparency is key. Many customers celebrate “saving hundreds of dollars” compared to Apple Store prices. The team provides clear, upfront estimates and honest recommendations: if a repair or upgrade isn’t cost-effective, they’ll tell you so. While a rare voice mentions “being overcharged for a simple upgrade,” the majority of patrons appreciate the fair, money-saving rates and the lack of hidden fees.

A Comprehensive Suite of Services

Double Click Computers is more than a repair shop; it’s a one-stop destination for all your technology needs. Services include:

• Sales of laptops, desktops, and components
• SSD and RAM upgrades to breathe new life into older machines
• In-home training sessions for individuals and small businesses
• Data backup solutions, migrations, and recovery services
• Hardware diagnostics and preventive maintenance
• Software install, optimization, and troubleshooting

Clients praise the convenience of a single trusted provider. One happy customer noted, “Installed backup devices and hired them to have my computers serviced when there is an issue.” Another appreciated that they “came to my home and taught me about advanced options.”

Standout Offerings That Go Above and Beyond

Certain services at Double Click Computers consistently earn glowing reviews and distinguish the store from big-box competitors:

Home Training Sessions
Forget frustrating online tutorials. With personalized, in-home lessons, you’ll gain the confidence to tackle advanced features at your own pace. A customer shares, “I paid for training sessions where they came to my home and… taught me about advanced options.”

High-Impact Hardware Upgrades
Transform your aging Mac or PC into a speed demon with SSD and RAM enhancements. Patrons report “better-than-new” performance after installing a 1TB SSD and 32GB of RAM. One thrilled client says, “My iMac… was working better than new.”

Seamless Data Retrieval & New Setup
Switching devices can be stressful, but not with Double Click Computers. From recovering crucial files on a failing drive to configuring your brand-new MacBook Pro, the team handles every step. “Thank you, Tom and Doug… for retrieving my data… and setting me up with my new MacBook Pro!” writes an appreciative reviewer.

Why West Reading Chooses Double Click Computers

At Double Click Computers, professionalism meets personality. The combination of friendly, patient staff; deep technical expertise; rapid turnarounds; and transparent pricing has built a loyal client base across Berks County. When you need a local partner to keep your technology humming, look no further than this West Reading gem. Visit Double Click Computers today and experience a higher standard of computer care—where every click is backed by trust, skill, and genuine hometown hospitality.

About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Amenities

  • Wi-Fi

Offerings

  • Repair services
  • Assembly service

Contact Information

546 Penn Ave
West Reading, PA 19611
United States of America

Website: Visit Website

Customer Reviews

4.7 out of 5 stars

Based on 38 reviews

Review data

5 star reviews

89%

4 star reviews

5%

3 star reviews

0%

2 star reviews

0%

1 star reviews

5%

Working Hours

Monday:
10AM-5PM
Tuesday:
10AM-5PM
Wednesday:
10AM-5PM
Thursday:
10AM-5PM
Friday:
10AM-4PM
Saturday:
10AM-2PM
Sunday:
Closed

Location Map