Dunkin'
What people love here...
Exceptional Service from Malik
Malik’s consistently compassionate, attentive service creates memorable experiences that customers praise by name.
Key Themes from Reviews
Customer ServiceMixed
Customers experience both exceptionally friendly, attentive staff and equally many instances of indifferent or rude service.
About Dunkin'
Welcome to Dunkin’ in Reading, PA
Discover your go-to spot for breakfast, coffee, and quick bites at Dunkin’—a beloved bakery, bagel shop, coffee shop, breakfast restaurant, donut shop, fast food restaurant, and takeout restaurant all rolled into one. Conveniently located in Reading, PA, our Dunkin’ combines mouthwatering flavors with a friendly atmosphere, making it the perfect pit stop for busy commuters, families, and anyone craving a delicious, on-the-go meal.
Fresh, Flavorful Menu Highlights
At Dunkin’, we take pride in our diverse menu that caters to every craving and schedule. Start your morning with a freshly baked bagel topped with creamy spread, indulge in one of our signature donuts, or fuel up with a hand-crafted breakfast sandwich. Coffee aficionados rave about our consistently hot, high-quality coffee—brewed to perfection every time. For those hot summer days, our Frozen Caramel Coffee has earned a cult following, delivering an icy, sweet pick-me-up that customers request again and again.
— “My fav is the Frozen Caramel Coffee.” (Review 12)
— “The coffee is always very good and very hot 🔥.” (Review 3)
Service With a Smile (Most of the Time)
Many guests arrive expecting warm, attentive service—and more often than not, you’ll find it here at Dunkin’. Our team member Malik, in particular, has become a local legend for going above and beyond. His compassionate approach and genuine cheer have turned routine coffee runs into memorable experiences.
— “This young man deserves a raise and more!!! Thank you, Malik, for showing humanity!” (Review 7)
— “Would’ve given the service a 0 if it weren’t for Malik—he’s the best, he goes above and beyond.” (Review 21)
True to any bustling eatery, service can vary during peak times. Some customers note slower interactions or missed smiles, but our staff works tirelessly to keep things moving and welcoming. When order accuracy hiccups occur—as they occasionally do—our team strives to make it right, reinforcing our commitment to customer satisfaction.
Fast, Convenient & On-the-Go
Life in Reading moves quickly, and so do we. Whether you’re heading to the office, dropping the kids at school, or grabbing a holiday road trip cup, our in-and-out service delivers. Many guests boast about getting a sandwich, latte, and side item in under four minutes. When speed matters, Dunkin’ is your ally.
— “On average, I’m in and out within 4 minutes!” (Review 13)
— “They’re fast and efficient…” (Review 8)
That said, we recognize that occasional long lines and wait times can test your patience—especially during peak breakfast and lunch hours. Rest assured, we’re constantly refining our processes to serve you faster without sacrificing quality.
A Clean, Comfortable Atmosphere
From the moment you step inside our Reading location, you’ll notice a commitment to cleanliness and order. A welcoming environment enhances every visit—whether you’re enjoying a quiet cup at a table or grabbing takeout on the run. Many guests praise our tidy dining area and spotless counters, appreciating the care that goes into maintaining our space.
— “This location seemed very clean and the employees were so nice!” (Review 17)
Of course, keeping up with high traffic can be challenging, and there are times when tables or trash bins overflow. We value your feedback and work diligently behind the scenes to ensure our store meets the highest standards of hygiene and comfort.
Accessibility & Drive-Thru Options
For those craving ultimate convenience, a streamlined drive-thru can make all the difference. While our current layout in Reading may not satisfy every drive-thru purist, we’re exploring improvements to reduce confusion and speed up service. Customers have noted room for refinement in our drive-thru configuration, and we’re listening.
— “The dumbest designed drive-thru ever… there is no way to drive through.” (Review 41)
In the meantime, our efficient counter service and online ordering options provide quick alternatives for busy customers craving that signature Dunkin’ taste.
Why Dunkin’ Reading Stands Out
- Signature Menu Variety: From bakery-fresh bagels and donuts to bold, hot coffee—there’s something for every palate.
- Personalized Service: Team members like Malik turn ordinary moments into memorable treats.
- Rapid Turnaround: Speedy service for those on tight schedules without compromising taste.
- Community Focus: As a local Reading favorite, we thrive on building relationships, not just transactions.
- Unbeatable Comfort: A clean, bright atmosphere that feels welcoming from the moment you arrive.
Stop In or Order Online Today
Whether you’re craving a sweet donut, a savory breakfast sandwich, or that perfect Frozen Caramel Coffee, Dunkin’ in Reading, PA, is here to brighten your day. Experience fast, flavorful, and friendly service—or meet Malik and see what makes our team truly special. Visit us in person or place your order for quick takeout. Your next delicious Dunkin’ moment awaits!
Description
Categories
About This Business
Crowd
- Groups
- Tourists
- Family-friendly
- College students
Parking
- Parking
- Free parking lot
- Free street parking
Children
- High chairs
- Good for kids
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
Amenities
- Wi-Fi
- Restroom
Offerings
- Coffee
- Quick bite
- Comfort food
- Late-night food
Atmosphere
- Cozy
- Casual
Highlights
- Great coffee
Popular for
- Breakfast
- Solo dining
- Good for working on laptop
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Dining options
- Lunch
- Brunch
- Dinner
- Dessert
- Seating
- Breakfast
Service options
- Dine-in
- Takeout
- Delivery
- Curbside pickup
- Onsite services
Contact Information
Claim This BusinessCustomer Reviews
4.1 out of 5 stars
Based on 703 reviews
Review data
5 star reviews
- 57%
4 star reviews
- 21%
3 star reviews
- 10%
2 star reviews
- 5%
1 star reviews
- 8%
Working Hours
- Monday:
- 4AM-9PM
- Tuesday:
- 4AM-9PM
- Wednesday:
- 4AM-9PM
- Thursday:
- 4AM-9PM
- Friday:
- 4AM-9PM
- Saturday:
- 4AM-9PM
- Sunday:
- 4AM-9PM