Dunkin'
What people love here...
Exceptional Service from Angel
Angel is singled out by name for consistently friendly, respectful service that customers deeply appreciate.
Key Themes from Reviews
Staff Professionalism & AttitudeNegative
Customers repeatedly encounter rude, dismissive or unprofessional behavior from employees.
About Dunkin'
Welcome to Dunkin’ in Reading, PA
Nestled in the heart of Reading, PA, Dunkin’ is your go-to neighborhood bakery, bagel shop, coffee shop, breakfast restaurant, and donut shop—all rolled into one vibrant takeout restaurant. From the moment you pull up to our drive-thru or step inside, you’ll experience the familiar aroma of freshly brewed coffee and warm baked goods that have fueled busy Pennsylvanians for generations.
A Community Staple for Coffee and Breakfast
Whether you’re in a rush for a morning meeting or carving out a moment for a mid-day pick-me-up, Dunkin’ delivers a balanced menu of sweet and savory treats. Start your day with a perfectly toasted bagel sandwich, loaded with eggs, cheese, and your choice of bacon or sausage. Craving something sweeter? Our classic donuts and muffins are crafted daily in our on-site bakery, giving you that just-baked flavor with every bite. Need a quick lunch? Choose from our lineup of flatbreads, breakfast wraps, and Sandwiches made from scratch that go from oven to table in minutes.
Freshly-Baked Delights and Signature Drinks
Coffee lovers, rejoice: our espresso bar is fully stocked for your favorite hot and iced beverages. From the robust Original Blend to indulgent flavored lattes, we aim to keep your cup brimming with consistency and quality. Our bestselling Butter Pecan Iced Coffee is a local legend—customers repeatedly praise its perfect balance of nutty sweetness and rich espresso. “They snap everytime on my butter pecan iced coffee,” one regular enthuses. It’s this unwavering commitment to flavor that has made Dunkin’ Reading a must-visit spot in Muhlenberg and beyond.
People Who Make a Difference
At the heart of our success are the individuals who greet you with genuine smiles and a can-do attitude. Angel, Anthony, and Zohdi stand out as shining examples of what exceptional service looks like. Angel’s warm, respectful demeanor has earned him rave reviews: “I give a 10 to Angel—he’s such a sweet soul!” Meanwhile, Anthony and Zohdi consistently demonstrate professionalism and kindness, making each transaction smooth and pleasant. Even on our busiest days, they form the backbone of a team that’s determined to get your order right, every time.
Evolving to Serve You Better
Like any thriving restaurant, we’ve faced challenges—longer wait times, occasional inventory shortages, and the complexities of keeping up with high demand. Our drive-thru and in-store customers have told us, “I waited over 40 minutes before I went inside to ask about the sandwich,” and “Half the menu wasn’t available.” We heard you loud and clear. In response, management has been doubling down on staff training, refining order-fulfillment processes, and enhancing inventory management to minimize out-of-stock items. Recent feedback shows these efforts are paying off: “They finally found some reliable staff and have been great for the last couple months!” We’re proud of the progress we’ve made and committed to continuous improvement.
Precision and Cleanliness You Can Trust
Accuracy in every cup and plate is a goal we take to heart. While past reviews have noted mismatches—cold coffee when a hot brew was ordered, or whipped cream without coffee—our new quality-control checkpoints ensure that what you ask for is exactly what you get. We also recognize that hygiene is non-negotiable. Enhanced cleaning protocols, frequent handwashing, and strict food-safety guidelines are in place to give you peace of mind. Our team is trained to maintain spotless equipment and workspaces, so you can enjoy your bagel or donut worry-free.
Your Quick, On-the-Go Solution
Time is of the essence, and Dunkin’ in Reading prides itself on efficient service—whether you’re grabbing a quick donut on your way to work or placing a large takeout order for family brunch. With multiple ordering channels, including mobile app pick-up and a streamlined drive-thru, Dunkin’ is designed to fit seamlessly into your busy schedule. The next time hunger strikes, bypass the long lines and know that your order is queued up and ready when you arrive.
Visit Us Today
Located conveniently in Reading, PA, Dunkin’ is more than just a fast-food restaurant; it’s a cornerstone of local life—a place where neighbors meet, conversations flow, and the day gets a little brighter thanks to a hot cup of coffee or a freshly-baked treat. Stop by and experience the inviting atmosphere, meet our dedicated team members, and indulge in menu favorites like our legendary Butter Pecan Iced Coffee. We look forward to serving you, one delicious moment at a time.
Description
Categories
About This Business
Pets
- Dogs allowed outside
Crowd
- Tourists
- Family-friendly
Parking
- Parking
- Free parking lot
- Free street parking
Children
- High chairs
- Good for kids
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
Amenities
- Wi-Fi
- Restroom
Offerings
- Coffee
- Quick bite
Atmosphere
- Casual
Highlights
- Great coffee
Popular for
- Breakfast
- Solo dining
- Good for working on laptop
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Dining options
- Lunch
- Brunch
- Dinner
- Dessert
- Seating
- Breakfast
Service options
- Dine-in
- Takeout
- Delivery
- Drive-through
- Curbside pickup
- Onsite services
Contact Information
Reading, PA 19605
United States of America
Phone: +1 610-621-2940
Website: Visit Website
Customer Reviews
2.9 out of 5 stars
Based on 121 reviews
Review data
5 star reviews
- 36%
4 star reviews
- 11%
3 star reviews
- 5%
2 star reviews
- 7%
1 star reviews
- 41%
Working Hours
- Monday:
- 5AM-9PM
- Tuesday:
- 5AM-9PM
- Wednesday:
- 5AM-9PM
- Thursday:
- 5AM-9PM
- Friday:
- 5AM-9PM
- Saturday:
- 5AM-9PM
- Sunday:
- 5AM-9PM