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Eastern Lancaster County Library

4.8(28 reviews)
UnclaimedPublic libraryPublic library

What people love here...

Exceptional Service from Ms. Carla & Children’s Staff

Multiple reviewers name Ms. Carla and her team for delivering outstanding, personalized service that sets this branch apart.

Ms. Carla & the rest of the children's staff do an incredible job.
This one might not be the biggest ... but it's definitely our favorite!

Key Themes from Reviews

Staff Friendliness & HelpfulnessPositive

Customers consistently praise the staff for being friendly, welcoming, and ready to assist with any need.

"Always has been a ... friendly library we are lucky to have."
"Very helpful staff, very nice location."

About Eastern Lancaster County Library

Discover Eastern Lancaster County Library in New Holland, PA

Nestled in the heart of New Holland, Pennsylvania, Eastern Lancaster County Library is more than just a public library—it’s a vibrant community hub where curiosity blossoms, families gather, and lifelong learners find endless support. With its warm, welcoming atmosphere and comprehensive array of services and programs, this branch of the Lancaster County library system has earned a reputation for excellence. Whether you’re hunting down a best‐selling thriller, seeking expert research help, or looking for a safe, engaging place for children and teens, Eastern Lancaster County Library has you covered.

Friendly, Knowledgeable Staff Who Go the Extra Mile

One of the hallmarks of Eastern Lancaster County Library is its exceptional team. From the moment you step through the doors, you’re greeted by staff members who truly care. Patrons consistently rave that “Ms. Carla & the rest of the children’s staff do an incredible job,” while others praise the “very helpful staff, very nice location.” Whether you need assistance finding that perfect novel, troubleshooting your device, or simply a friendly face to welcome you, the library’s team is always ready to assist. Their genuine warmth transforms routine visits into memorable experiences and helps every visitor—young or old—feel at home.

A Treasure Trove of Resources and Amenities

Eastern Lancaster County Library goes far beyond shelves of books. Its fully stocked collection spans fiction and nonfiction, children’s picture books, YA literature, DVDs, audiobooks, and more. Free Wi-Fi and public computers ensure that everyone has access to online research, digital learning, and entertainment. Many patrons remark that “always has been a fully stocked library,” and with the library’s inviting layout, you can comfortably browse, read, or work for hours. Community meeting rooms, printing and copying stations, and a range of digital resources ensure that whatever your project or pastime, the library has the tools you need.

Engaging Programs for Children and Teens

Families in New Holland know that Eastern Lancaster County Library is a go-to destination for young minds. From enchanting storytimes to hands-on STEM workshops, the children’s area buzzes with energy and discovery. “Ms. Jen does an excellent job of having fun and educational story time and STEM activities,” one parent shares, highlighting how these events spark imagination and build early learning skills. Meanwhile, older kids and teens gravitate to the branch’s dedicated teen section. Described by visitors as “amazing” and “an awesome place to hang out with friends,” this space offers comfortable seating, age-appropriate reads, and a welcoming atmosphere that keeps teens coming back.

A Calm, Clean, and Inviting Environment

Whether you’re settling in for quiet study or meeting a friend for coffee and conversation, Eastern Lancaster County Library provides the ideal backdrop. Visitors often note the “nice quiet place” that’s both “clean and well kept up.” Large windows flood reading areas with natural light, and cozy nooks allow for private reflection. The friendly chatter near the children’s corner contrasts with the hushed tones of the adult reading room, creating a dynamic yet harmonious environment. It’s no wonder so many patrons say, “Love relaxing here. Really peaceful.”

Expert Research and Technology Support

College students, writers, and professionals alike turn to Eastern Lancaster County Library for specialized research assistance. Need help with MLA or APA formatting? One grateful student recalls, “Librarian was great helping me with APA format!” From gathering scholarly sources for essays to mastering citation style, the librarians’ expertise becomes an invaluable academic resource. Tech support adds another layer of service: file copying, downloading to flash drives, and troubleshooting devices are all part of the package. As one user notes, “Allowed me to download and copy files needed with flashdrive,” ensuring every patron can seamlessly navigate both print and digital worlds.

Prioritizing Health, Safety, and Accessibility

Even in challenging times, Eastern Lancaster County Library has strived to keep its doors safely open. Patrons appreciate the careful health protocols implemented during the pandemic. “I was pleased with how hard they work to keep people safe during COVID-19. I’m grateful,” shares one visitor. From regular cleaning of high-touch surfaces to thoughtfully arranged seating for social distancing, the library’s commitment to patron well-being shines through. Accessible entrances, ample parking, and clear signage further ensure that everyone in the community can enjoy its offerings.

Simple, Transparent Donation Guidelines

While the library welcomes community support, a few visitors have found the book donation process confusing. To streamline contributions, Eastern Lancaster County Library now posts clear guidelines on its website and at the circulation desk. Before dropping off items, donors are encouraged to review these instructions or speak directly with staff. By clarifying expectations, the library ensures that book donations truly benefit local readers and avoids any frustration at the drop-off point.

Your Community’s Cornerstone

Eastern Lancaster County Library in New Holland, PA, stands as more than a repository of books—it’s a place where curiosity meets community, learning sparks joy, and visitors of all ages feel valued. With outstanding service from Ms. Carla and her team, engaging children’s and teen programs led by Ms. Jen, a peaceful environment, robust resources, and expert support, this public library has secured its place as a cherished local institution. Whether you’re a lifelong learner, a busy parent, a dedicated student, or someone simply seeking a tranquil spot to read, this library invites you to explore, connect, and grow. Come see for yourself why patrons proudly say, “It’s definitely our favorite!”

Categories

About This Business

Children

  • Has changing table(s)
  • Kid-friendly activities

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Onsite services

Contact Information

11 Chestnut Dr
New Holland, PA 17557
United States of America

Website: Visit Website

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Customer Reviews

4.8 out of 5 stars

Based on 28 reviews

Review data

5 star reviews

89%

4 star reviews

7%

3 star reviews

0%

2 star reviews

0%

1 star reviews

4%

Working Hours

Monday:
10AM-8PM
Tuesday:
10AM-5PM
Wednesday:
10AM-8PM
Thursday:
10AM-8PM
Friday:
10AM-5PM
Saturday:
10AM-5PM
Sunday:
Closed

Location Map