What people love here...

Outstanding Support from Jennifer

Jennifer is singled out for clear communication, rapid same-day scheduling, and professional follow-through.

“One of Eastern Propane's associates, Jennifer, assisted me in receiving the necessary legal documents … arranged delivery of the fuel on the same day!” (Review 7)
“Thank you so much … Jennifer for outstanding customer service.” (Review 11)

Key Themes from Reviews

Delivery Reliability & TimelinessNegative

Customers frequently experience delayed, missed, or unpredictable propane and oil deliveries, often resulting in running out of fuel.

"“They said they would be out either Thursday or Friday. Nobody showed and nobody called. … over a week from that time and have not heard a word from them.” (Review 2)"
"“Have had this company since 2005. Deliveries have been fairly regular. However this year the last delivery was in March. … now the end of the year and no delivery.” (Review 19)"

About Eastern Propane

About Eastern Propane

Nestled in the heart of Reading, PA, Eastern Propane has built its reputation as a full-service propane supplier, air conditioning contractor, diesel fuel supplier, and heating oil supplier dedicated to keeping homes and businesses comfortable year-round. With decades of local experience, Eastern Propane combines technical know-how with a personal touch—delivering fuel, maintaining equipment, and installing HVAC systems while treating every customer like a neighbor.

Comprehensive Fuel & Climate Control Services

Eastern Propane offers an all-in-one solution to your energy and cooling needs:

  • Propane Supplier: From residential cooking and heating to commercial and agricultural applications, Eastern Propane delivers high-quality propane safely and efficiently.
  • Heating Oil Supplier: In colder months, reliable heating oil deliveries keep furnaces running at peak performance without unexpected cold snaps.
  • Diesel Fuel Supplier: For generators, farm machinery, and fleet vehicles, Eastern Propane’s diesel deliveries ensure you never miss a beat.
  • Air Conditioning Contractor: Professional installation, maintenance, and emergency repairs for central air systems, heat pumps, and ductless mini-splits guarantee year-round comfort.

A Team That Cares — Driven by Professionalism

One of Eastern Propane’s standout strengths is its people. Delivery drivers consistently receive praise for courteous, respectful service—from shoveling a snow-packed path so you can reach your propane tank to performing thorough system checks right at your door. Customers often say, “Nice friendly drivers that respect your property,” or commend them for going “above and beyond” by clearing sidewalks and answering technical questions on the spot. This level of professionalism fosters trust and confidence every time you schedule a delivery or service call.

Personalized Support You Can Count On

Behind the scenes, the office staff works tirelessly to keep communication clear and schedules on track. Jennifer, one of Eastern Propane’s customer care specialists, has been singled out for her rapid same-day scheduling and transparent guidance through even the most complex paperwork processes. When legal documents and an urgent fuel delivery were required at a moment’s notice, Jennifer orchestrated everything flawlessly—earning heartfelt thanks from a relieved customer. Meanwhile, manager Mike has built a reputation for empathy and swift problem-solving. In a reported emergency situation, he personally arranged bi-weekly deliveries to guarantee a customer never ran out of fuel.

Flexible Delivery & Automatic Scheduling

Eastern Propane strives to make fuel management effortless. Its Automatic Delivery program monitors weather patterns, tank levels, and usage history—triggering proactive deliveries so customers can focus on their day rather than on when the truck will arrive. Many homeowners love the flexibility: one noted, “They even came early to fit my schedule,” while another appreciated bi-weekly fill-ups to avoid any chance of running low. When changes occur—for example, adjustments to automatic delivery status—Eastern Propane welcomes customer feedback to fine-tune schedules and restore uninterrupted service.

Rigorous Safety Checks & Technical Expertise

Safety is paramount at Eastern Propane. Every driver and technician carries out comprehensive leak checks, regulator tests, and pilot-light inspections before leaving your property. Customers value this attention to detail, remarking on how drivers patiently answered questions and helped relight water-heater pilot lights. As an air conditioning contractor, Eastern Propane’s technicians perform thorough diagnostics, preventive maintenance, and timely repairs. Should any equipment issues arise—from a malfunctioning regulator to a faulty furnace component—the local team responds with urgency to restore safe, efficient operation.

Transparent Pricing & Billing Practices

Eastern Propane understands that clear, fair pricing builds long-term relationships. From the simple paperwork required for customer-owned tanks to upfront rate quotes, the goal is to remove surprises from your monthly bill. While some customers have expressed concerns about competitive rates and fees in the past, Eastern Propane continually reviews its pricing structure to ensure transparency and value. The company encourages open dialogue: if you ever have questions about per-gallon charges or billing statements, just reach out to the office for a prompt explanation.

Community Commitment & Local Roots

As a proud member of the Reading, PA community, Eastern Propane supports local events, sponsors neighborhood initiatives, and invests in the ongoing training of its workforce. That local focus means shorter turnaround times, real-time responses to weather emergencies, and a genuine stake in your comfort and safety. The result is a partnership built on hometown pride and a shared commitment to keeping homes warm, businesses running, and families safe.

Why Choose Eastern Propane?

  • Deep experience as your local propane, heating oil, and diesel fuel supplier
  • Certified air conditioning contractor offering installation, service, and emergency repairs
  • Friendly, professional drivers who go above and beyond—shoveling paths, performing safety checks, and respecting your property
  • Personalized support from standout team members like Jennifer and Mike, ensuring same-day solutions and empathetic service
  • Automatic Delivery options and flexible scheduling tailored to your lifestyle and usage patterns
  • Transparent pricing policies with open communication about rates, fees, and billing

When you partner with Eastern Propane, you’re not just signing up for fuel deliveries or HVAC service—you’re gaining a neighbor who prioritizes your comfort, safety, and peace of mind. Contact Eastern Propane in Reading, PA today to experience reliable energy solutions delivered with a personal touch.

Contact Information

330 Blair Ave
Reading, PA 19601
United States of America

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Customer Reviews

3.3 out of 5 stars

Based on 58 reviews

Review data

5 star reviews

53%

4 star reviews

3%

3 star reviews

0%

2 star reviews

5%

1 star reviews

38%

Working Hours

Monday:
8AM-4PM
Tuesday:
8AM-4PM
Wednesday:
8AM-4PM
Thursday:
8AM-4PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Location Map