EMPOWERMENT Behavioral Health
What people love here...
Exceptional Service from CEO Kristen
Multiple customers single out Kristen by name for her caring approach and effective guidance.
Key Themes from Reviews
Punctuality/Wait TimesNegative
Customers are frustrated by therapists arriving significantly late to appointments.
About EMPOWERMENT Behavioral Health
About EMPOWERMENT Behavioral Health
Located in the heart of Wyomissing, PA, EMPOWERMENT Behavioral Health is a full-service mental health clinic dedicated to helping individuals navigate life’s challenges with confidence and care. We believe that lasting change begins when clients feel truly heard, understood, and guided by professionals who combine clinical expertise with genuine compassion. Whether you are seeking support for anxiety, depression, relationship struggles, or simply looking to strengthen your emotional resilience, our practice offers a welcoming environment where your well-being is the top priority.
A Personalized Approach to Mental Wellness
At EMPOWERMENT Behavioral Health, therapy isn’t a one-size-fits-all solution. Each client’s story is unique, and our treatment plans reflect that individuality. From the moment you walk through our doors—or join us virtually—our team invests in understanding your personal history, values, and goals. Through evidence-based modalities, we equip you with practical tools to manage stress, reframe unhelpful thoughts, and cultivate healthier habits. Above all, we emphasize collaboration: you and your therapist work side by side to build the skills and confidence necessary for long-term growth.
Meet Our Leadership: CEO Kristen
One of the defining strengths of our clinic is the leadership and clinical expertise of Kristen, our CEO and lead therapist. Clients consistently praise her ability to listen deeply and offer solid, actionable advice. Those early in their journey often remark, “She’s really good at just listening and helping you work through anything,” while long-time clients call her “awesome.” Kristen’s hands-on involvement ensures that every aspect of our service—from initial intake to ongoing treatment—aligns with the high standards she sets for kindness, respect, and professional excellence.
Our Dedicated Clinical Team
While Kristen shapes our vision, the entire EMPOWERMENT Behavioral Health staff plays a vital role in bringing it to life. Our therapists and support personnel are chosen not only for their credentials but also for their empathy and cultural awareness. We understand that trust is built through every interaction—whether it’s an encouraging phone call, a warm greeting at reception, or a focused one-on-one session. Though our team is continually refining scheduling and logistics to minimize wait times, you can count on friendly faces and attentive support across every touchpoint.
What Clients Appreciate Most
Clients have shared that the cornerstone of their experience here is feeling genuinely heard. Many describe a session with Kristen or another clinician where, for the first time, they felt safe to explore thoughts and emotions without fear of judgment. Beyond listening, clients value the practical strategies they take home—simple techniques that bring relief and clarity during life’s toughest moments. This blend of compassionate presence and results-driven guidance is what sets EMPOWERMENT Behavioral Health apart in the Wyomissing community.
Commitment to Inclusivity and Fairness
We recognize that every individual deserves respect and equitable care. As a practice serving a diverse population, we are committed to upholding cultural sensitivity in every session. Our team engages in ongoing training to ensure that personal backgrounds—whether racial, ethnic, or cultural—are honored and affirmed. You can trust that EMPOWERMENT Behavioral Health will be a space where your identity is celebrated and your needs are met without bias.
Continuous Improvement in Service
Timeliness and professionalism are central to a positive therapy experience. We have heard feedback about occasional delays and are actively refining our appointment system to ensure therapists arrive punctually and sessions begin on time. Our administrative staff works diligently to streamline scheduling, confirm appointments in advance, and provide clear communication. Great mental health care is not only about what happens in the therapy room but also about consistency and reliability in every aspect of your experience.
How to Get Started
Taking the first step toward better mental health is a courageous act—and we’re here to make it as straightforward as possible. Simply reach out to our Wyomissing office by phone or email to schedule an initial consultation. During this meeting, we’ll discuss your goals, review our range of services, and match you with a therapist whose expertise aligns with your needs. From ongoing talk therapy to skill-building workshops and virtual sessions, we tailor every aspect of care to support your growth.
Serving Wyomissing and Surrounding Areas
Conveniently located near major thoroughfares in Wyomissing, PA, EMPOWERMENT Behavioral Health welcomes clients from Berks County and beyond. Our comfortable office setting, combined with secure telehealth options, ensures access to quality mental health care regardless of your schedule or location. We invite you to explore how a partnership with EMPOWERMENT Behavioral Health can empower you to overcome obstacles, discover inner strengths, and build a life of purpose and well-being.
Empowerment begins when you’re ready. Contact EMPOWERMENT Behavioral Health today and experience a clinic where expertise, empathy, and fairness come together in service of your mental health journey.
Categories
About This Business
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Customer Reviews
3.7 out of 5 stars
Based on 9 reviews
Review data
5 star reviews
- 44%
4 star reviews
- 22%
3 star reviews
- 11%
2 star reviews
- 0%
1 star reviews
- 22%
Working Hours
- Monday:
- 9AM-6PM
- Tuesday:
- 9AM-6PM
- Wednesday:
- 9AM-6PM
- Thursday:
- 9AM-6PM
- Friday:
- 9AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed