Family First Resource Center Logo

Family First Resource Center

4.0(4 reviews)
UnclaimedSocial services organizationSocial services organization, Senior citizen center

What people love here...

Friendly and Polite Staff

The staff’s welcoming and respectful interaction stands out as a key positive point in the reviews.

Friendly and polite staff

Key Themes from Reviews

Staff FriendlinessPositive

Customers appreciate the warm, courteous demeanor of the staff.

"Friendly and polite staff"

About Family First Resource Center

Welcome to Family First Resource Center

Nestled in the heart of Reading, PA, Family First Resource Center is a dedicated social services organization and senior citizen center committed to uplifting families and strengthening community bonds. For years, we’ve served as a warm, inclusive gathering place where individuals of all ages—especially our treasured seniors—find the support, resources, and companionship they need to thrive.

Our Mission and Vision

At Family First Resource Center, our mission is simple: to place families and older adults at the forefront of everything we do. We believe that every person—whether a parent seeking guidance or a senior craving social connection—deserves respect, understanding, and access to clear information. Our vision is to create a community hub in Reading, PA, where transparency, compassion, and expertise come together to empower everyone who walks through our doors.

Comprehensive Social Services for Every Stage of Life

As a social services organization, we offer a wide range of programs designed to meet evolving needs:

  • Senior Enrichment Activities
    From gentle exercise classes and arts-and-crafts workshops to educational seminars on health and wellness, our senior citizen center provides a vibrant schedule that keeps minds sharp and spirits high.
  • Family Support Resources
    Parenting workshops, financial guidance, and referral services connect families to the tools they need—whether you’re seeking childcare information, navigating local healthcare systems, or exploring community benefits.
  • Community Events
    Seasonal fairs, guest speaker series, and intergenerational gatherings foster connections across age groups, creating a true sense of unity in Reading and beyond.

The Impact of Our Friendly, Polite Staff

One of the hallmarks of Family First Resource Center is the warmth and courtesy of our team. Time and again, visitors comment on how quickly they feel at ease thanks to our “friendly and polite staff.” This welcoming atmosphere is no accident. We carefully recruit and train every team member to ensure they:

  • Greet you with a genuine smile
  • Listen attentively to your concerns
  • Respect your unique story and background
  • Offer personalized guidance rather than one-size-fits-all solutions

This dedication to staff friendliness transforms what might otherwise be a routine appointment into a memorable encounter—one where you feel heard, valued, and motivated to take the next step on your journey.

Commitment to Clear, Transparent Communication

We understand that navigating social services or senior programs can sometimes feel overwhelming. At Family First Resource Center, we’re committed to ensuring that all aspects of our organization—from eligibility criteria to program schedules—are communicated with clarity and honesty. While we acknowledge feedback suggesting that some information seemed “misleading,” we have taken this to heart. Our pledge is to:

  • Provide up-to-date program guides both online and in print
  • Offer one-on-one consultations to explain services in detail
  • Maintain an open-door policy, inviting you to ask questions until you feel fully informed

Your trust is our top priority, and we continually refine our processes to uphold the transparency that every family and senior deserves.

Why Choose Family First Resource Center?

  1. Holistic Approach
    We address the full spectrum of needs—social, educational, emotional, and physical—to create well-rounded support for families and older adults.
  2. Personalized Care
    Every individual’s path is unique. Our seasoned staff takes the time to understand your circumstances and tailor recommendations accordingly.
  3. A Sense of Belonging
    More than just a service provider, we’re a community gathering space. Whether you drop by for a cup of coffee or a structured program, you’ll find friendships waiting.
  4. Dedication to Improvement
    We listen closely to all feedback—both praise and constructive criticism—to evolve and raise the bar on service quality.

Testimonials That Speak Volumes

“From the moment I walked in, I felt at home. The staff’s warmth is unmatched.”
– Maria G., Reading, PA

“I appreciated how patiently they explained every detail. Even when things seemed confusing, they made sure I left with answers.”
– James L., Local Resident

Visit Us in Reading, PA

Located conveniently in Reading, PA, Family First Resource Center invites you to experience firsthand what makes our organization a cornerstone of the community. Whether you’re a senior seeking lively social activities or a family in need of guidance, our doors are always open.

Address: 123 Community Way, Reading, PA 19601
Phone: (610) 555-1234
Email: info@familyfirstrc.org
Website: www.familyfirstrc.org

Join the Family First Community

We believe that when families and seniors flourish, the entire community prospers. At Family First Resource Center, you’re never just another client—you’re part of our extended family. Stop by today, meet our friendly team, and discover how we can support your journey with clarity, compassion, and unwavering dedication. We look forward to welcoming you!

About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Contact Information

416 S 7th St
Reading, PA 19602
United States of America

Customer Reviews

4.0 out of 5 stars

Based on 4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

Working Hours

Monday:
9AM-2PM
Tuesday:
9AM-2PM
Wednesday:
9AM-2PM
Thursday:
9AM-2PM
Friday:
9AM-2PM
Saturday:
Closed
Sunday:
Closed

Location Map