What people love here...

Empathetic Care from Amy Alvarez

Amy’s genuine empathy and patience are repeatedly singled out, making clients feel safe and heard.

Amy is patient, empathetic, and everything you could want in a professional to talk about problems and the path forward.
I feel I am speaking to someone who genuinely cares for her patients.

Key Themes from Reviews

Therapist Empathy & CompassionPositive

Clients consistently highlight how genuinely caring and empathetic the therapists are, making them feel understood and supported.

"Amy is patient, empathetic, and everything you could want in a professional…"
"Carlene is a pure godsend. She is an AMAZING therapist and person."

About Furnace Creek Counseling

About Furnace Creek Counseling

Located in the heart of Robesonia, PA, Furnace Creek Counseling is a trusted haven for individuals, couples, and families seeking compassionate mental health services. As a full-service practice offering counseling, psychotherapy, and social work support, our dedicated team of therapists specializes in family counseling, marriage and relationship therapy, trauma‐informed care, and individualized mental health treatment. We believe that every person who walks through our doors deserves empathetic, professional attention—and an environment where healing and growth are within reach.

Our Approach to Mental Health

At Furnace Creek Counseling, we blend clinical expertise with genuine human connection. Our therapists draw on years of training and experience to guide clients toward greater self-awareness, resilience, and healthy relationships. Whether you’re navigating anxiety, depression, life transitions, or relationship challenges, we meet you where you are with positive regard and a listening ear. Clients frequently comment on how our insight “puts things into perspective,” noting that our professional guidance helps them clarify goals, overcome obstacles, and embrace lasting change.

Personalized Care That Makes a Difference

From the moment you schedule your first session, you’ll notice the Furnace Creek difference. We pride ourselves on one-on-one attention and tailor each treatment plan to your unique circumstances. Recognizing that no two stories are the same, our therapists collaborate with you to define clear objectives and tactics—whether through cognitive-behavioral techniques, systems-focused family work, or trauma-focused care. As one client put it, “Alli is a great therapist who truly takes the time to understand your needs,” a testament to our commitment to individualized support.

Professional Expertise and Compassionate Support

Expertise and empathy go hand in hand at Furnace Creek Counseling. Our staff includes licensed counselors, psychotherapists, and social workers who prioritize ongoing professional development and ethical practice. You can trust our team to stay abreast of the latest research, apply evidence-based approaches, and uphold the highest standards of confidentiality and respect. At the same time, you’ll feel genuinely understood: “Amy is patient, empathetic, and everything you could want in a professional to talk about problems and the path forward,” shares one grateful client. That balance of skill and compassion is the cornerstone of our practice.

Meet Our Therapists

  • Amy Alvarez, LPC
    With warmth and patience, Amy creates a safe space where you can explore feelings and life challenges. Her hallmark empathy makes clients feel “heard” and “valued,” empowering them on their path toward healing.
  • Carlene Martin, LCSW
    Called “a pure godsend,” Carlene’s life-changing support and human connection help individuals and families build stronger bonds and healthier perspectives. Clients often say they “highly, highly recommend” her transformative care.
  • Alli Thompson, NCC
    A trauma-informed counselor with a keen eye for detail, Alli dedicates her practice to understanding the roots of distress and equipping clients with tools to move forward. One satisfied client notes, “I would definitely recommend Alli for trauma therapy!”

Client Testimonials & Referrals

Our greatest reward is seeing clients flourish—and hearing their enthusiasm when they refer friends and family. Whether someone faces communication hurdles in marriage or seeks personal growth after a difficult life event, Furnace Creek Counseling consistently earns glowing word-of-mouth recommendations. You’ll often hear, “I would recommend Amy, and have, to anyone in need of help,” or, “Alli’s insights put my experiences into perspective.” We’re honored by these endorsements and strive every day to uphold the trust placed in us.

Why Furnace Creek Counseling?

  • Empathetic Care: We listen deeply and respond with kindness.
  • Professionalism & Expertise: Our clinicians are trained, credentialed, and continually learning.
  • Personalized Attention: Your story, goals, and values guide your treatment.
  • Strong Track Record: Clients consistently report breakthroughs, stronger relationships, and renewed hope.
  • Community Recognition: We value and celebrate our team’s standout contributions to mental health in Berks County.

Take the First Step

Embark on your journey to well-being today. Whether you’re seeking individual therapy, family counseling, or couples support, Furnace Creek Counseling in Robesonia, PA, welcomes you with open arms. Contact us to schedule a confidential consultation, meet your therapist, and begin crafting the life and relationships you deserve. Let our empathy, expertise, and personalized approach guide you toward lasting growth and genuine connection.

Categories

About This Business

Crowd

  • LGBTQ+ friendly
  • Transgender safespace

Other

  • LGBTQ+ friendly
  • Identifies as Black-owned
  • Identifies as women-owned

Planning

  • Appointment required
  • Appointments recommended

Amenities

  • Restroom
  • Gender-neutral restroom

Accessibility

  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

From the business

  • Identifies as Black-owned
  • Identifies as women-owned

Contact Information

140 W Penn Ave Suite 2
Robesonia, PA 19551
United States of America

Website: Visit Website

Customer Reviews

5.0 out of 5 stars

Based on 8 reviews

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Working Hours

Monday:
9AM-8PM
Tuesday:
9AM-9PM
Wednesday:
9AM-9PM
Thursday:
9AM-9PM
Friday:
9AM-7PM
Saturday:
8AM-3PM
Sunday:
Closed

Location Map