H & B NAPA Auto Care
What people love here...
Expert EV Service
Specialized electric-vehicle expertise stands out as a rare offering that earns high praise from EV owners.
Key Themes from Reviews
Honesty & TrustPositive
Customers consistently praise the shop’s integrity, noting they only suggest necessary work and put the customer’s interests first.
About H & B NAPA Auto Care
About H & B NAPA Auto Care
Situated in the heart of Reading, PA, H & B NAPA Auto Care is your go-to auto repair shop, brake shop, and full-service car repair and maintenance service center. Whether you need an oil change service, brake inspection, or a major engine overhaul, our team combines decades of experience with genuine care. We pride ourselves on delivering the high standards you expect from the NAPA name—backed by honest, reliable workmanship and a commitment to getting you back on the road safely.
Our Promise: Honesty & Trust
At H & B NAPA Auto Care, integrity drives every recommendation we make. Customers repeatedly tell us, “They run an honest business. I always leave there feeling like they have my best interest at heart.” We believe in suggesting only the repairs your vehicle truly needs and stand behind our assessments with clarity and fairness. When you trust us with your car, truck, or electric vehicle, you can rest easy knowing we protect both your safety and your wallet.
Professionalism & Expertise
From routine maintenance to complex diagnostic challenges, our technicians are among the most knowledgeable in the region. “These are the most knowledgeable, honest, reasonable, personable people who ALWAYS do excellent work,” raves a long-time client. Whether it’s a precision brake job, a transmission tune-up, or advanced engine diagnostics, our staff maintains rigorous training and NAPA certification—ensuring quality results every time.
Clear Communication
We understand that auto repair jargon can be confusing. That’s why H & B NAPA Auto Care translates technical issues into everyday language so you can make informed decisions. “They communicate in layman’s terms so even I can understand what they are talking about,” notes one satisfied driver. You’ll receive a transparent estimate, clear explanations of timelines, and proactive updates throughout the repair process—no surprises, just straightforward service.
Friendly, Welcoming Atmosphere
From the moment you walk through our doors, you’ll feel the warmth and professionalism that define our customer service. “Always great customer service… being greeted and welcomed upon arrival,” shares a recent visitor. Our front-desk team is here to answer questions, coordinate your appointment, and ensure a smooth visit. While most guests find our reception staff exceptionally upbeat and helpful, we continuously train to maintain excellence and address any concerns immediately.
Value & Fair Pricing
At H & B NAPA Auto Care, we believe quality service shouldn’t come with a premium price tag. Our transparent pricing structure and honest recommendations mean you pay only for what your vehicle needs. “The price for installing a Serpentine Belt was very fair,” confirms a customer, while another adds, “Good quick service at a fair price. Hard to find these days.” We pair affordability with top-tier parts and meticulous workmanship, delivering exceptional value every time.
Speedy, Efficient Service
We know your time is valuable. That’s why we strive for fast turnover without compromising quality. Many clients report being “in and out in under a half hour” for oil change service, and same-day brake inspections and minor repairs are routine. Flexible scheduling and efficient shop processes minimize downtime, so you can return to work, family, or adventures on the open road—hassle-free.
Cutting-Edge EV Service
As electric vehicles become more common, H & B NAPA Auto Care stands out with specialized EV expertise. Owners rave: “Fantastic shop, especially for EVs… always service my Tesla with excellent care!” Our technicians stay current on high-voltage systems, battery health assessments, and software updates, making us the preferred choice for EV owners throughout Reading and beyond.
Meet Bill & Andrew
Personalized attention is the hallmark of our shop culture. Bill, the owner, is hands-on and approachable—“Bill is a great guy! I’ve been going to him since I got my first car at 16,” recalls one loyal customer. Andrew Butler, our lead technician, regularly earns A++ praise: “I wouldn’t let anyone besides Andrew work on my vehicle.” Together, they embody our core values of skill, dedication, and genuine care.
Comprehensive Auto Services
H & B NAPA Auto Care offers a full suite of solutions:
• Oil change service with high-quality NAPA filters and fluids
• Brake shop expertise—from pads and rotors to ABS diagnostics
• Routine maintenance: tire rotations, fluid flushes, belt replacements
• Engine and transmission repairs, alignments, and check-engine diagnostics
• Electrical system troubleshooting, including EV battery and charging maintenance
• Emergency inspections and state inspection repairs
No matter your automotive need, we have the tools, parts, and talent to handle it.
Visit Us in Reading, PA
Ready to experience automotive service built on honesty, expertise, and genuine customer care? Visit H & B NAPA Auto Care at our centrally located Reading, PA shop. Call or book online for an appointment, or drive in for fast, friendly service. Our team looks forward to welcoming you, earning your trust, and keeping your vehicle running at its best—mile after mile.
Categories
About This Business
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Appointments recommended
Amenities
- Mechanic
- Restroom
Offerings
- Oil change
Accessibility
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Reading, PA 19604
United States of America
Phone: +1 610-929-4724
Website: Visit Website
Customer Reviews
4.8 out of 5 stars
Based on 125 reviews
Review data
5 star reviews
- 91%
4 star reviews
- 6%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 3%
Working Hours
- Monday:
- 8AM-5:30PM
- Tuesday:
- 8AM-5:30PM
- Wednesday:
- 8AM-5:30PM
- Thursday:
- 8AM-5:30PM
- Friday:
- 8AM-5:30PM
- Saturday:
- Closed
- Sunday:
- Closed