Javier Ortega-Benitez - State Farm Insurance Agent Logo

Javier Ortega-Benitez - State Farm Insurance Agent

4.1(34 reviews)

What people love here...

Outstanding Service by Javier

Javier is repeatedly singled out for exceptional assistance and cost-saving expertise.

Javier saved me so much money on my car insurance! Eternally grateful to Javier and State Farm!
Outstanding. Javier and his associates have been extremely helpful to me in all of my dealings.

Key Themes from Reviews

Staff Professionalism & FriendlinessMixed

While many customers praise the staff's friendliness and professionalism, some report unprofessional behavior.

"I love eric and javier!!! They are really friendly and profesional people."
"So very unprofessional staff... they don't look out for there own customers..."

About Javier Ortega-Benitez - State Farm Insurance Agent

Discover Trusted Insurance Solutions in Reading, PA

Welcome to Javier Ortega-Benitez – State Farm Insurance Agent, your one-stop insurance agency in Reading, PA. Whether you’re searching for auto insurance, home insurance, life insurance or renter’s insurance, Javier and his dedicated team bring together the strength of a national brand with a neighborhood focus. From first-time car buyers to growing families, clients count on this agency for reliable coverage, competitive pricing and a personal touch that sets them apart.

Personalized, Bilingual Service That Feels Like Family

At the heart of this auto insurance agency is a genuine commitment to building relationships. “They really get to know their customers. It’s obvious that they care about you,” raves one policyholder. Clients appreciate Spanish-language support from Javier, noting, “And Javier speaks Spanish so that’s a plus.” This bilingual approach not only removes communication barriers—it deepens trust. When you walk in or call, you’re not treated like a policy number; you’re welcomed, listened to and guided through each step so you fully understand your coverage.

Outstanding Value & Savings on Every Policy

Finding the perfect blend of coverage and affordability is a top priority here. “Javier saved me so much money on my car insurance! Eternally grateful to Javier and State Farm!” shared one delighted customer. From multi-line discounts to tailored bundles—including auto, home and renter’s insurance—this agency helps clients uncover savings they might never have known existed. Whether you’re shopping for life insurance plans or updating your homeowner’s policy, the team’s goal remains the same: protect what matters to you without breaking the bank.

Thorough, Detail-Oriented Policy Reviews

When it comes to reviewing and updating policies, attention to detail makes all the difference. Eric, one of Javier’s trusted associates, has earned praise for his meticulous approach: “Eric was very thorough in reviewing my existing policy, adding my wife, and updating our coverage.” It’s this level of dedication that transforms routine renewals into proactive risk management sessions. Clients walk away feeling confident they’re neither over-insured nor under-protected—and that unexpected developments won’t catch them off guard.

A Caring Team Driven by Professionalism

Professionalism and friendliness form the bedrock of every interaction at this home insurance agency. Many customers note the warm, approachable atmosphere: “I love Eric and Javier!!! They are really friendly and professional people.” While no organization is perfect, the team takes every comment to heart—striving daily to uphold the highest standards of conduct. By valuing open dialogue and ongoing training, Javier and his staff reinforce a culture where respect and courtesy guide every client conversation.

Commitment to Communication & Continuous Improvement

Clear, timely communication is essential—especially when insurance questions arise at a moment’s notice. The agency is aware that some clients have experienced delays in callbacks and phone coverage, and they’re actively exploring ways to enhance responsiveness. Whether you need a quick endorsement, a claims update or answers to billing inquiries, your needs are prioritized. Rest assured, the goal is simple: make you feel heard, supported and fully informed—every time you reach out.

A Full-Service Life Insurance & Renter’s Insurance Agency

Life can be unpredictable, and having the right safety net in place brings invaluable peace of mind. From term and whole life policies to add-ons that protect against critical illness or disability, Javier Ortega-Benitez – State Farm helps you plan for life’s big moments. Renters, too, can secure their belongings and liability protection without hassle—often at rates that surprise them in the best way. With ongoing quotes and periodic policy check-ups, you’re never left guessing whether your coverage still measures up to life’s changes.

Join the Family at Javier Ortega-Benitez – State Farm

Choosing an insurance partner is more than comparing rates—it’s about finding a team that genuinely cares for your well-being. Javier Ortega-Benitez – State Farm Insurance Agent blends the reliability of a nationwide carrier with the warmth and agility of a local agency. From personalized service in Spanish to award-winning savings strategies, this Reading, PA office stands ready to serve you. Stop by the office, call today or click for a free quote—experience firsthand why so many customers consider this team part of the family.

Contact Information

124 N 5th St
Reading, PA 19601
United States of America

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Customer Reviews

4.1 out of 5 stars

Based on 34 reviews

Review data

5 star reviews

74%

4 star reviews

3%

3 star reviews

3%

2 star reviews

0%

1 star reviews

21%

Working Hours

Monday:
9AM-5PM
Tuesday:
9AM-5PM
Wednesday:
9AM-5PM
Thursday:
9AM-5PM
Friday:
9AM-5PM
Saturday:
Closed
Sunday:
Closed

Location Map