
Kohl's
Kohl's in Trexlertown is a department store celebrated for its clean, well-organized layout and exceptional customer service. Shoppers appreciate the friendly staff, valuable Kohl's Cash promotions, and extensive selection of women's fashion and housewares.
What people love about Kohl's
Exceptional Service from Carla
Customers single out Carla’s proactive, personalized assistance as a memorable shopping experience.
Outstanding Housewares Assistance from Cyndie
Cyndie’s relentless, upbeat support—especially with heavy items—stands out as exemplary retail service.
Gem of the Shoe Department Christine
Shoppers highlight Christine’s expertise and warmth as a key reason to return for footwear needs.
Kohl’s Cash & Coupon Deals
Frequent mentions of coupons and Kohl’s Cash underline how these promotions drive positive perceptions of value and repeat visits.
Key Themes from Reviews of Kohl's
Store Cleanliness & Organization
PositiveCustomers consistently praise the Trexlertown Kohl’s for its cleanliness, neat layout, and well-organized aisles.
Staff Friendliness & Professionalism
PositiveShoppers repeatedly note that associates are courteous, helpful, and often go above and beyond, with many naming individual employees.
Pricing & Value (Coupons & Discounts)
MixedWhile customers love Kohl’s coupons and Kohl’s Cash promotions, they feel regular prices can be steep and inconsistent with everyday value.
Online Order Pickup & Fulfillment
NegativeShoppers are frustrated by the merged pickup/checkout lines, frequent order mix-ups, and unfriendly service during online order collection.
Return Experience
MixedReturn processes range from efficient and courteous to confusing and curt, resulting in uneven satisfaction.
Store Layout & Product Selection
MixedFrequent department reshuffles and limited size or style offerings in certain categories (e.g., men’s, petite) annoy shoppers, though some appreciate the broad inventory.
About Kohl's
A Welcoming Shopping Destination in Trexlertown, PA
Nestled just off Route 100, Kohl’s in Trexlertown, PA stands out as a premier department store where style, convenience, and hometown warmth converge. From the moment you step inside its bright, neatly arranged aisles, you’ll discover why this Kohl’s location has become a local favorite for families, fashion enthusiasts, and savvy deal-seekers alike.
Spotless, Well-Organized Shopping Spaces
One of the first things customers notice is how impeccably clean and thoughtfully organized the store is. Shoppers regularly mention the “very clean store with a large selection of female outfits” and praise the effortless flow from department to department. Neatly labeled signage, clearly defined sections, and uncluttered racks make browsing a joy—no more hunting through messy shelves or zigzagging around misplaced items. This commitment to cleanliness and order transforms a routine shopping trip into a relaxing, stress-free experience.
Friendly, Knowledgeable, and Personal Staff
What truly elevates the Trexlertown Kohl’s is its team of associates, who are celebrated for their professionalism, courtesy, and genuine enthusiasm for helping customers. Whether you’re greeting your cashier with a friendly smile or seeking advice in the apparel section, you’ll feel like a valued guest.
- A special shout-out goes to Carla, renowned for her proactive, personalized assistance. When one customer needed help hauling a large purchase to her car, Carla didn’t hesitate to roll up her sleeves—turning a potentially fraught moment into a seamless, hassle-free experience.
- In housewares, Cyndie shines as a beacon of upbeat support. Tasked with locating and loading four matching storage boxes, she not only found the exact items but also opened a checkout lane and personally helped the customer load them—never losing her cheerful demeanor.
- And in the shoe department, Christine is nothing short of a gem. With her expert fitting advice and warm, patient approach, she ensures every shopper leaves with the perfect pair. Her passion for footwear and knack for connecting with shoppers have earned her loyal followers who gladly return time and again.
Value and Deals That Keep You Coming Back
Kohl’s reputation for value is anchored by its signature coupons and Kohl’s Cash promotions—powerful incentives that savvy shoppers eagerly anticipate. Many customers say, “I do use my Kohl’s Cash ASAP,” highlighting how these deals enhance their sense of smart spending. While some note that regular price tags can feel steep without a discount, the widely available sales events, seasonal markdowns, and targeted coupons make it possible to stretch every dollar further. Whether you’re hunting for a budget-friendly wardrobe update or snagging high-quality home goods, keeping an eye on Kohl’s promotional calendar is the key to unlocking exceptional value.
Convenient Ordering and Return Options
Kohl’s Trexlertown strives to blend digital convenience with in-store service, offering online order pickup, same-day fulfillment, and flexible returns. Though the current model merges pickup and checkout lines—sometimes leading to longer waits and occasional mix-ups—this location is actively refining the process to restore the quick, dedicated pickup experience guests once enjoyed.
On the returns front, experiences can vary. Many shoppers applaud the “quick, professional and friendly” handling of in-store and Amazon returns, while others have encountered curt responses or momentary confusion over holiday gifts. Overall, Kohl’s team works diligently to make every return straightforward, aiming to uphold the store’s commitment to customer satisfaction and continuous improvement.
Broad Selection with Ongoing Enhancements
From apparel and accessories for women, men, and children to housewares, footwear, and beyond, Kohl’s Trexlertown delivers the assortment you need under one roof. While some frequent visitors note that department reshuffles and periodic changes in stock organization can be disorienting, these adjustments also signal a dedication to freshness—bringing in the latest trends and seasonal offerings. And though certain categories (like petite or extended men’s sizes) may feel more limited at times, the store’s expansive footprint ensures there’s usually something for everyone. Staff members welcome feedback on product availability, so don’t hesitate to ask them about upcoming restocks or special orders!
Why Kohl’s in Trexlertown is Your Go-To Department Store
Kohl’s in Trexlertown, PA, isn’t just another department store—it’s a community cornerstone where attentive associates, sparkling aisles, and unbeatable promotions come together to create a standout shopping destination. Whether you’re popping in for a quick coupon-powered deal, indulging in a full wardrobe refresh, or tackling a seasonal home makeover, you’ll experience the warmth of a store that listens, cares, and continually strives to exceed expectations. Drop by today and discover why so many local shoppers consider this Kohl’s their preferred stop for style, savings, and exceptional service.
Unique Details About Kohl's
Parking
- On-site parking
Payments
- Checks
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Wi-Fi
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- In-store pickup
- Onsite services
- In-store shopping
Contact Information for Kohl's
Trexlertown, PA 18087
United States of America
County: Lehigh County
Phone: +1 610-336-7451
Website: Visit Website
Customer Reviews
4.4 out of 5 stars
Based on 916 reviews
Review data
5 star reviews
- 61%
4 star reviews
- 26%
3 star reviews
- 8%
2 star reviews
- 2%
1 star reviews
- 3%
Working Hours / Hours of Operation
- Monday:
- 9AM-10PM
- Tuesday:
- 9AM-10PM
- Wednesday:
- 9AM-10PM
- Thursday:
- 9AM-10PM
- Friday:
- 9AM-10PM
- Saturday:
- 9AM-10PM
- Sunday:
- 9AM-9PM



