What people love here...

Pixi Pants

A customer singles out these pants for exceptional comfort, indicating a standout product.

Love the Pixi pants .They a so comfy .

Key Themes from Reviews

Pricing & ValueMixed

Customers appreciate occasional deals and reasonable prices but are often frustrated by unclear clearance pricing and perceptions of items being overpriced.

"Good prices, great clearance."
"Pricey, but good quality clothing."
"Clearance clothes seem they have never been clearanced 40.00 dollars for a sweater to me thats not clearanced"

About Old Navy

Overview

Nestled in the heart of Allentown, PA, Old Navy is your friendly neighborhood clothing store offering a one-stop shop for baby clothing, children’s fashions, men’s and women’s apparel, and, of course, a stellar selection of jeans. Whether you’re updating your seasonal wardrobe or outfitting the kids for school, Old Navy combines the excitement of fresh trends with the comfort of reliable basics—all under one well-organized roof. From practical Pixi Pants that feel like a second skin to a full range of denim cuts, Old Navy Allentown has become a go-to destination for families and fashion-savvy shoppers alike.

Merchandise Selection & Quality

Shoppers rave about Old Navy’s expansive assortment. Browsing through neatly arranged racks, you’ll find everything from snug baby onesies to tailored men’s jackets, plus a kaleidoscope of women’s tops in all sizes and styles. Jeans lovers, take note: Old Navy’s denim game is strong. “Love their jeans,” reads a typical customer comment, celebrating the consistent fit, quality materials, and durability that turn a simple pair of jeans into an everyday wardrobe staple. Parents also appreciate the children’s section, where full size runs ensure siblings can find matching outfits without the hunt.

Value & Savings

Old Navy strikes an appealing balance between everyday affordability and headline-grabbing deals. Many shoppers enjoy “good prices, great clearance,” while enthusiasts of loyalty perks often walk away astonished by their haul. One thrilled customer reported: “With Rewards and Super Cash, I walked out with $107 worth of clothes for only $30!” At the same time, some patrons have noted that markdowns can feel a bit mysterious—clearance tags occasionally don’t reflect final prices, leading to moments of confusion at checkout. Despite this, the promise of occasional flash sales, family-friendly discount codes, and the Super Cash program keeps deal hunters coming back for more.

Exceptional Customer Service

Old Navy Allentown is proud of its welcoming atmosphere, staffed by associates eager to make your shopping trip enjoyable. Many reviews highlight warm interactions—friendly cashiers who share styling tips and complimentary insights on Tree Hut products. In fact, Cashier #3639933 earned a fan’s praise for her enthusiasm and genuine rapport, making customers feel valued every step of the way. However, as with any popular retail spot, experiences can vary: a handful of shoppers have encountered rushed or indifferent service, especially during peak hours. By and large, the team’s commitment to attentive, personable assistance shines through, ensuring that most customers leave with a smile.

Clean, Organized Store Environment

One of Old Navy Allentown’s biggest strengths is its spotless, well-lit showroom. Reviews consistently applaud the store’s cleanliness and effortless navigation, noting that even on busy afternoons, aisles remain clear and merchandise is easy to locate. Displays are thoughtfully curated by category—baby gear in one corner, children’s graphic tees in another—so you can efficiently jump to what you need. Tidiness and order foster a relaxed shopping experience, allowing families and solo shoppers alike to browse without feeling overwhelmed.

Checkout & Returns

Every shopping trip has its hiccups, and for some Old Navy patrons, the biggest challenge surfaces at the checkout line. With only a handful of registers open during rush periods, wait times can stretch longer than desired. “Lines to check out are usually long,” laments one regular, underscoring the impact of limited staffing on customer satisfaction. Once at the register, most transactions proceed smoothly, though a few visitors have reported inconsistent application of return and exchange policies. To avoid surprises, be sure to keep your receipt and familiarize yourself with the return window—especially if you’re cashing in on a sale item.

Highlights You Can’t Miss

  • Pixi Pants: Comfort redefined. Customers describe these signature pants as “so comfy” they feel like pajamas—perfect for everything from lounging to weekend errands.
  • Jeans Quality & Fit: A cornerstone product. Durable denim with flattering cuts keeps shoppers coming back season after season.
  • Rewards & Super Cash Savings: Sign up for the loyalty program to turn everyday purchases into big-ticket savings, with reports of $100+ wardrobes for only a few dozen dollars.
  • Standout Service by Cashier #3639933: Enthusiastic, knowledgeable, and genuinely invested in making your day.

Why Visit Old Navy Allentown?

Old Navy in Allentown, PA offers a compelling blend of style, convenience, and family-friendly pricing. Whether you’re on the hunt for the perfect pair of jeans, outfitting your growing children, or simply scoring a deal on closet essentials, this community staple delivers a clean, engaging shopping environment. Despite occasional checkout delays or policy mix-ups, the warmth of friendly staff and the thrill of solid bargains make each visit worth the trip. Stop by today to experience the latest trends, discover comfort staples like the Pixi Pants, and join the ranks of satisfied shoppers who count on Old Navy Allentown for quality, value, and style.

Description

Chain with a wide range of clothing for the family from jeans to loungewear, plus fun accessories.

Categories

About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Offerings

  • Men's clothing
  • Women's clothing

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • In-store pickup
  • Onsite services
  • In-store shopping

Contact Information

833 N Krocks Rd SUITE #105
Allentown, PA 18106
United States of America

Website: Visit Website

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Customer Reviews

4.2 out of 5 stars

Based on 249 reviews

Review data

5 star reviews

57%

4 star reviews

24%

3 star reviews

10%

2 star reviews

3%

1 star reviews

6%

Working Hours

Monday:
10AM-9PM
Tuesday:
10AM-9PM
Wednesday:
10AM-9PM
Thursday:
10AM-9PM
Friday:
10AM-9PM
Saturday:
10AM-9PM
Sunday:
10AM-7PM

Location Map