
National Cleaners
National Cleaners in Reading offers professional dry cleaning services with a reputation for fast next-day service and helpful staff.
What people love about National Cleaners
Next-Day Service Capability
This demonstrates the business can deliver exceptionally quick turnaround when operations run smoothly, which is a competitive advantage in dry cleaning.
Professional Counter Staff (General)
Despite mixed experiences, multiple customers specifically praise the professionalism and helpfulness of counter staff, indicating strong front-line service when at its best.
Key Themes from Reviews of National Cleaners
Staff Professionalism and Customer Service
MixedWhile many customers praise the professionalism and helpfulness of counter staff, some have experienced rude treatment, particularly near closing time.
Business Hours and Accessibility
NegativeCustomers consistently express frustration with the early closing time of 3pm, finding it difficult to access services due to work schedules.
Service Speed and Turnaround Time
MixedWhile some customers experience fast next-day service, others face significant delays due to operational issues and lost items.
Pricing
NegativeMultiple customers specifically call out the high cost of services as a concern.
Order Management and Accuracy
NegativeCustomers have experienced serious issues with item mix-ups and lost tickets, leading to frustrating experiences and incomplete service.
Service Quality and Completion
NegativeSome customers report receiving items that weren't properly cleaned or completed according to their requests.
About National Cleaners
Overview
National Cleaners operates as a dry cleaning establishment on North 5th Street Highway in Reading, Pennsylvania. The business serves the Reading metropolitan area from its location at 3332 N 5th Street Hwy, providing garment care services to local residents and professionals. As a dry cleaning operation in Berks County, National Cleaners handles various fabric care needs ranging from everyday clothing to specialty items such as uniforms and bedding.
Services and Specializations
National Cleaners provides standard dry cleaning services for a range of garments and household textiles. The establishment handles professional attire, including work uniforms that require specialized cleaning methods to maintain appearance and extend garment life. The business also accepts larger items such as comforters and bedding, which require industrial-grade equipment not typically available for home laundering.
Dry cleaning as a process uses chemical solvents rather than water to clean fabrics, making it essential for materials that might shrink, stretch, or lose color when exposed to traditional washing methods. Items commonly brought to establishments like National Cleaners include suits, dress shirts, formal wear, delicate fabrics, and items with specific care label requirements. The service proves particularly valuable for professionals who require crisp, well-maintained work attire and for households managing specialty textiles.
The business demonstrates capability for expedited service when circumstances allow, with some customers receiving completed orders within a single business day. This turnaround time can be particularly valuable for customers with urgent cleaning needs, such as preparing for business meetings, special events, or maintaining rotation of work uniforms.
Location and Accessibility
The Reading location sits along North 5th Street Highway, a commercial corridor in the northern section of the city. This positioning places the dry cleaner within reach of both Reading residents and those in surrounding communities throughout Berks County. The highway location provides straightforward access for customers traveling by vehicle, with the address falling within an area characterized by retail and service businesses.
National Cleaners has invested in accessibility features at this location. The facility includes a wheelchair accessible entrance, allowing customers with mobility considerations to enter the establishment without barriers. Additionally, the parking area is designed to accommodate wheelchair users, with designated accessible parking spaces. These features ensure that the dry cleaning services remain available to customers regardless of physical ability.
Payment Options
The establishment accepts multiple forms of payment to accommodate customer preferences. Traditional payment methods including credit cards and debit cards are accepted, allowing customers to pay using major card networks. The business has also adopted NFC mobile payment technology, enabling customers to complete transactions using smartphone-based payment systems such as Apple Pay, Google Pay, and similar contactless payment applications. This range of payment options reflects modern retail practices and provides convenience for customers who may not carry cash.
The Dry Cleaning Industry in Pennsylvania
Dry cleaning establishments like National Cleaners form part of a broader personal services industry that has operated in Pennsylvania communities for over a century. The dry cleaning process was developed in the mid-19th century and became widely commercialized in the early 20th century as synthetic fabrics and formal business attire became more common. Pennsylvania, with its significant urban and suburban populations, has historically supported a robust network of dry cleaning businesses serving both residential and commercial customers.
The Reading area, as part of the Greater Philadelphia metropolitan region, maintains demand for dry cleaning services driven by professional workforce needs, formal occasions, and household textile care. Establishments in this market typically serve a mix of regular customers who bring items on a weekly or bi-weekly basis and occasional customers with specific cleaning needs.
Understanding Dry Cleaning Services
For customers unfamiliar with professional dry cleaning, the process involves several distinct steps. Upon drop-off, items are typically tagged and cataloged to ensure proper tracking throughout the cleaning process. Garments are inspected for stains, damage, and care requirements before being sorted by fabric type and color. The actual cleaning occurs in specialized machines using solvent-based solutions, followed by pressing and finishing to restore the garment's appearance.
Professional dry cleaners handle items that home washing machines cannot properly clean, including structured garments like blazers and suit jackets, items with delicate embellishments, silk and wool fabrics, and large items like comforters that exceed home machine capacity. The expertise required to properly clean and finish these items represents the core value proposition of dry cleaning establishments.
Practical Information for Customers
Customers planning to use National Cleaners should note that the business operates with specific hours that may differ from typical retail schedules. Contacting the establishment at +1 610-929-9977 before visiting can help confirm current operating hours and ensure the business will be open upon arrival. This is particularly advisable for customers with time-sensitive cleaning needs or those visiting for the first time.
When bringing items for dry cleaning, customers should check garment care labels to confirm dry cleaning is the recommended method. Pointing out specific stains or areas of concern to counter staff can help ensure these receive appropriate attention during the cleaning process. For specialty items or those with sentimental value, discussing care requirements and expectations at drop-off helps establish clear communication between customer and cleaner.
The business operates as part of a network that includes additional locations, which may affect service logistics for certain orders. Customers with questions about their specific items or orders can reach the business directly via telephone to receive updates and information.
Service Area
While primarily serving the immediate Reading area, National Cleaners draws customers from throughout Berks County and neighboring communities. The North 5th Street Highway location provides accessibility from multiple directions, making it a practical option for customers in Muhlenberg Township, Temple, Laureldale, and other nearby municipalities. The establishment serves both individual consumers and professionals requiring regular garment care services.
National Cleaners continues to operate as a local option for dry cleaning services in the Reading market, providing fabric care for the community's garment and textile cleaning needs.
Unique Details About National Cleaners
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Alternative Local Businesses in Reading, PA
Contact Information for National Cleaners
Reading, PA 19605
United States of America
County: Berks County
Phone: +1 610-929-9977
Customer Reviews
3.5 out of 5 stars
Based on 19 reviews
Review data
5 star reviews
- 37%
4 star reviews
- 21%
3 star reviews
- 16%
2 star reviews
- 5%
1 star reviews
- 21%
Working Hours / Hours of Operation
- Monday:
- 9AM-3PM
- Tuesday:
- 9AM-3PM
- Wednesday:
- 9AM-3PM
- Thursday:
- 9AM-3PM
- Friday:
- 9AM-3PM
- Saturday:
- 9AM-1PM
- Sunday:
- Closed





