New American Funding - Lancaster, PA
What people love here...
Exceptional Service from Garry Seidel
Garry is repeatedly singled out for going above and beyond, forging lasting client relationships.
Key Themes from Reviews
Responsiveness & AvailabilityPositive
Customers value the team’s prompt replies and around-the-clock availability whenever questions arise.
About New American Funding - Lancaster, PA
Introduction
New American Funding – Lancaster, PA is a premier mortgage lender serving homebuyers and homeowners throughout Lancaster County. With a reputation built on responsiveness, clear communication, and professional expertise, this locally rooted team guides you through every step of the mortgage journey. Whether you’re purchasing your first home, refinancing an existing loan, or exploring specialized mortgage options, the staff at New American Funding – Lancaster, PA delivers personalized lending solutions that align with your financial goals.
Local Expertise and Personalized Guidance
From the moment you pick up the phone, New American Funding’s loan officers treat you as more than just a transaction—they treat you like family. Clients consistently highlight the individualized attention they receive: loan officers proactively reach out to discuss tailored mortgage programs, ensure timelines are clear, and anticipate potential roadblocks before they arise. This hands-on support “even before the start” of the formal process sets the tone for a truly bespoke experience, helping borrowers feel confident and informed from application through closing.
Unmatched Responsiveness and Availability
In today’s fast-paced real estate market, timing is everything. At New American Funding – Lancaster, PA, you’re never left wondering where your file stands. The team’s around-the-clock availability means questions are answered “day and night 24/7,” whether you need clarification on a guideline at midnight or reassurance on paperwork first thing in the morning. Staff members like Dan Villagrana have become local legends for their willingness to pick up the phone on weekends or late evenings, ensuring you never miss an opportunity to secure your dream home.
Clear Communication and Professionalism
Mortgage terminology can feel like a foreign language, but the experts at this mortgage lender translate every detail into plain speak. From interest rate options to closing cost estimates, they break down complex concepts so you fully understand each decision. Reviewers rave that “every single step” is explained in terms they can grasp, and that no question—no matter how “silly” or “uneducated”—goes unanswered. This clarity, paired with consistent professionalism, fosters trust and minimizes stress, allowing borrowers to focus on the excitement of homeownership rather than the paperwork.
Efficient Processes and Fast Closings
Speed matters when interest rates fluctuate and competition for homes heats up. At New American Funding – Lancaster, PA, the underwriting and closing process moves with remarkable efficiency. Clients have gone from application to close in as little as 15 days, while others—even after unexpected setbacks—still wrapped up within 30 days. This rapid pace is driven by a well-orchestrated workflow, digital tools, and a commitment to keeping your loan file on track. As one homeowner put it, they were “so impressed” by how swiftly their mortgage was finalized, freeing them to focus on moving into their new home.
A Team That Feels Like Family
When you choose New American Funding – Lancaster, PA, you’re tapping into a network of caring professionals who coordinate behind the scenes to deliver seamless service. From the first consultation to the handing over of keys, you’ll notice how each team member shares information promptly and covers every detail. While most clients applaud this collaborative environment, a small handful have experienced last-minute changes—an area the office continues to fine-tune. Overall, the prevailing sentiment is that the staff treats you “the way they would their family members,” creating a warm and supportive atmosphere.
Meet the Standouts
• Garry Seidel: Renowned for forging long-lasting relationships, Garry goes above and beyond to ensure his clients feel supported at every turn. Borrowers echo that he is “always available, personable and friendly,” making complex transactions feel effortless.
• Anna: A rate-saving specialist, Anna has a knack for finding lower interest options where others can’t. Her clients appreciate her strategic guidance and the substantial savings she uncovers, turning challenging scenarios into success stories.
• Dan Villagrana: With unmatched off-hours responsiveness, Dan is the go-to expert for late-breaking updates or last-minute questions. His upbeat demeanor and dedication help clients navigate weekends and holidays without losing momentum.
• Tina: Celebrated for her 24/7 client support, Tina routinely accelerates closings—sometimes shaving an entire week off the timeline. She’s played a pivotal role in smooth refinances and purchases alike, earning heartfelt gratitude from families across Lancaster.
Conclusion
New American Funding – Lancaster, PA stands out as a leading mortgage lender by combining local expertise with exceptional client care. Every borrower benefits from responsive service, clear communication, professional integrity, and a swift, coordinated process. Supported by industry veterans like Garry, Anna, Dan, and Tina, you’ll enjoy personalized guidance and peace of mind from pre-approval through closing. If you’re looking for a mortgage partner who treats your goals as their own, reach out to New American Funding – Lancaster, PA today and take the first step toward unlocking the door to your next home.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Lancaster, PA 17601
United States of America
Phone: +1 717-481-4070
Website: Visit Website
Customer Reviews
4.9 out of 5 stars
Based on 112 reviews
Review data
5 star reviews
- 97%
4 star reviews
- 2%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 1%
Working Hours
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed