What people love here...

Reusable Steel Spoons & Sustainability Initiative

This environmentally friendly approach stands out as a thoughtful extra that customers appreciate.

For soup, they are giving reusable steel spoons which is sustainable and… the app suggests to bring our own utensils to avoid the wastage.

Key Themes from Reviews

Cleanliness & MaintenanceNegative

Customers frequently complain about dirty and poorly maintained facilities impacting their dining experience.

"This place has declined in cleanliness over the past year… The ice machine has food debris inside of it rust and grime all around."
"The place is dirty, table was sticky, the food was absolutely disgusting."

About Panera Bread

Welcome to Panera Bread – Reading’s Favorite Café & Bakery

Nestled in the heart of Reading, PA, Panera Bread offers a warm and inviting atmosphere for coffee lovers, breakfast seekers, sandwich aficionados, and salad enthusiasts alike. As a versatile café, bakery, breakfast restaurant, and coffee shop, Panera Bread seamlessly combines fast-casual dining with the comforting charm of a neighborhood gathering place. Whether you’re stopping by for a freshly baked pastry, ordering a hearty soup bowl to-go, or arranging catering for your next office meeting, this Panera location is dedicated to making every visit a memorable one.

A Cozy Spot for Every Occasion

Step inside Panera Bread in Reading and you’ll discover bright seating areas, free Wi-Fi, and plenty of space for work or conversation. As a takeout restaurant, delivery service, and salad shop, it caters to busy commuters swinging by for a morning latte as well as families settling in for a midday meal. While some guests have mentioned occasional cleanliness hiccups—“the table was sticky,” “the ice machine had food debris inside”—management is committed to swift maintenance and rigorous daily checklists to ensure a spotless, welcoming dining space.

Fresh-Baked Goodness & Signature Soups

At the heart of Panera’s bakery menu are golden-brown bagels, decadent pastries, and artisan breads pulled fresh from the oven every day. Pair your favorite loaf with one of Panera’s signature soups—whether you opt for the indulgent broccoli cheddar or the lighter chicken noodle—served in a convenient bread bowl or a classic cup. Though a few patrons have felt their soups lacked seasoning or came lukewarm, the team listens closely to feedback and strives to serve every order at its peak flavor and temperature.

Custom Sandwiches, Salads & the New Dippers

Panera’s sandwich shop reputation shines through its diverse lineup: from classic turkey sandwiches to inventive melt combinations. Salad lovers can savor the Green Goddess Cobb Salad with extra avocado—praised as “delicious” and “awesome” by regulars—while those seeking a new taste adventure rave about the Dippers paired with chicken and tomato soup. These handheld delights have won over many diners, offering a fun and flavorful twist on dipping breadsticks into a hearty broth.

Convenience & Technology: App, Kiosks & Delivery

For customers on the go, Panera’s mobile app and in-store kiosks make ordering a breeze. You can customize every aspect of your meal, track your order in real time, and choose dine-in, takeout, or delivery. While some have noted that too often their “orders weren’t ready until 20 minutes past the estimated time,” Panera Bread continuously refines its drive-through and pickup processes to minimize wait times. Friendly staff are always on hand to guide you through the kiosk, retrieve your chilled salad, or hand off your piping-hot soup bowl.

Committed to Sustainable Practices

Beyond delicious meals, Panera Bread is known for its environmental consciousness. Guests appreciate the reusable steel spoons provided for soup—“a sustainable extra” that encourages customers to bring their own utensils to reduce single-use waste. This small but impactful initiative exemplifies Panera’s broader mission to blend great food with eco-friendly practices, nurturing both people and the planet with every meal served.

Exceptional Service by Team Members Like Charles

In a busy café, outstanding service can make all the difference. Regulars often single out Charles—the barista and all-around team member—for his warm attitude and attentive care. “Charles helped me, and he was just FANTASTIC!” one customer shared, underscoring the genuine hospitality that Panera Bread staff aim to deliver. While a handful of visits may fall short—an employee was once found listening to music during checkout or seemed rushed—most diners leave feeling valued, comforted, and ready to recommend the spot to friends.

Catering, Special Orders & Community Connections

Planning a corporate luncheon or a family gathering? Panera’s catering service offers platters of sandwiches, salad bowls, soup shots, and bakery assortments to satisfy any group. From office paninis to cookie trays for classroom parties, you can rely on Panera Bread in Reading to bring fresh, crave-able dishes right to your door. The restaurant’s community spirit shines through partnerships with local schools, food drives, and charitable events—making your meal both tasty and meaningful.

A Balanced Experience Worth Discovering

With an extensive menu that spans breakfast pastries, soups, salads, sandwiches, and coffee and tea beverages, Panera Bread in Reading, PA, remains a go-to destination for quick bites and leisurely eats alike. While no business is perfect—customers have cited concerns around food temperature, portion size, order accuracy, and occasional cleanliness lapses—the management’s dedication to improvement, combined with standout menu hits and sustainability efforts, keeps diners coming back. Next time you’re in Reading, treat yourself to Panera’s fresh-baked breads, try the new Dippers combo, or customize a Green Goddess Cobb salad with extra avocado. You’ll discover why Panera Bread continues to be a beloved café, bakery, and soup restaurant in the community.

Description

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

About This Business

Pets

  • Dogs allowed outside

Crowd

  • Groups
  • Tourists
  • Family-friendly
  • College students

Parking

  • Parking
  • Free parking lot
  • Free street parking

Children

  • Kids' menu
  • High chairs
  • Good for kids

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

    Amenities

    • Wi-Fi
    • Restroom

    Offerings

    • Coffee
    • Quick bite
    • Comfort food
    • Small plates
    • Vegan options
    • Organic dishes
    • Vegetarian options

    Atmosphere

    • Cozy
    • Quiet
    • Casual
    • Trendy

    Highlights

    • Fireplace
    • Great coffee
    • Great dessert
    • Great tea selection

    Popular for

    • Lunch
    • Dinner
    • Breakfast
    • Solo dining
    • Good for working on laptop

    Accessibility

    • Wheelchair accessible seating
    • Wheelchair accessible entrance
    • Wheelchair accessible restroom
    • Wheelchair accessible parking lot

    Dining options

    • Lunch
    • Brunch
    • Dinner
    • Dessert
    • Seating
    • Catering
    • Breakfast

    Service options

    • Dine-in
    • Takeout
    • Delivery
    • Onsite services
    • No-contact delivery

    Contact Information

    2733 Paper Mill Rd
    Reading, Pennsylvania 19610
    United States of America

    Website: Visit Website

    Claim This Business

    Customer Reviews

    4.0 out of 5 stars

    Based on 701 reviews

    Review data

    5 star reviews

    51%

    4 star reviews

    25%

    3 star reviews

    6%

    2 star reviews

    8%

    1 star reviews

    10%

    Working Hours

    Monday:
    7AM-9PM
    Tuesday:
    7AM-9PM
    Wednesday:
    7AM-9PM
    Thursday:
    7AM-9PM
    Friday:
    7AM-9PM
    Saturday:
    7AM-9PM
    Sunday:
    7AM-9PM

    Location Map