Paradise by the Slice

Overview

Paradise by the Slice is a bar and grill at 63 E Penn Ave in Wernersville, PA, offering hand-tossed pizza, wings, sandwiches and an extensive craft beer selection in a casual, family-friendly setting. Recent management changes have influenced both menu consistency and service dynamics.

Menu and Food Quality (Mixed)

Patrons frequently highlight the pizza crust, praising its “chef’s kiss” balance of softness and crispness as a standout feature. The buffalo chicken sandwich also attracts loyal fans who point to its unique bread and flavorful filling. By contrast, many note a decline in wing quality—citing dryness, uneven breading or lack of seasoning—and report inconsistent preparation of other dishes. Fluctuations in food quality under new leadership make some orders a hit or miss experience.

Service and Staff Friendliness (Mixed)

Service at Paradise by the Slice ranges from warmly personable to indifferent. Multiple reviews single out bartender and server Stephanie for her attentive, friendly manner and quick turnaround on orders, crediting her with enhancing the overall visit. Conversely, other guests describe brusque interactions, lapses in communication and uneven service during busy periods. Phone inquiries and in-restaurant requests can go unanswered, suggesting training or staffing gaps.

Order Accuracy and Delivery Reliability (Negative)

Takeout and delivery orders carry a high risk of missing or incorrect items, according to several repeat customers. Late deliveries, cancelled orders and unreturned calls compound frustrations, leading some to avoid off-premise dining altogether. Prospective delivery customers are advised to confirm order details at pickup and monitor arrival times closely.

Atmosphere and Environment (Mixed)

The restaurant’s clean, open-concept dining area and bar features multiple TVs, occasional live music nights and a lineup of local sports broadcasts. Families and small groups often appreciate the relaxed vibe, but noise levels during live performances or peak hours can be disruptive. Seating becomes limited during weekend events, so reservations or early arrival are recommended for larger parties.

Pricing and Value (Mixed)

Opinions diverge on cost-efficiency. Some diners find the menu’s pricing consistent with hearty portions, especially when paired with happy hour specials or rotating beer deals. Others perceive certain entrées—particularly when quality is uneven—as overvalued. Seasonal promotions and daily specials tend to represent the best overall value.

Highlights (Positive)

Craft beer enthusiasts consistently praise Paradise by the Slice for its broad, well-maintained tap selection, including local and regional brews. Customers appreciate proper pour techniques and regular rotation of specialty offerings. Signature menu items like the pizza crust and buffalo chicken sandwich have earned dedicated followings. Exceptional service from staff members like Stephanie remains a key reason many choose to return.