
Pennsylvania Game Commission Southeast Regional Headquarters
The Pennsylvania Game Commission Southeast Regional Headquarters in Reading is recognized for its effective wildlife management and knowledgeable guidance, with staff often praised for their quick, compassionate assistance.
What people love about Pennsylvania Game Commission Southeast Regional Headquarters
Snyder Rd, Reading, PA Office
This office is called out by name for consistently helpful dispatchers and officers, marking it as an exemplar within the agency.
Exceptional Advice & Education
Customers highly value the clear, educational guidance provided by officers, turning a stressful wildlife encounter into a learning experience.
Rapid Compassionate Response
Quick arrival combined with professional, empathetic care stands out as a model service moment that customers remember positively.
Pete Sussenbach, Region Director
Being singled out by name indicates that Pete Sussenbach’s leadership or direct interaction made a notable positive impression on customers.
Key Themes from Reviews of Pennsylvania Game Commission Southeast Regional Headquarters
Response Time
MixedCustomers report a wide range of service response times, praising some quick arrivals but also experiencing frustrating multi-day delays.
Staff Professionalism & Attitude
MixedWhile some staff members are praised for courtesy and genuine concern, others are criticized for rudeness and poor attitude.
Animal Care & Compassion
MixedSome customers commend compassionate wildlife handling, whereas others believe the agency too readily resorts to killing injured animals.
Resource Availability / Capacity Limitations
NegativeRepeated explanations of resource shortages lead customers to feel the agency is unable to meet basic wildlife assistance needs.
Trust & Ethical Concerns
NegativeSeveral reviewers express deep distrust, accusing the agency of corruption, fraud, and profit-driven motives.
Communication & Guidance
MixedCustomers appreciate clear, informative guidance on wildlife issues but are annoyed by intrusive or poorly implemented communication tools.
About Pennsylvania Game Commission Southeast Regional Headquarters
Overview
Welcome to the Pennsylvania Game Commission Southeast Regional Headquarters, conveniently located in Reading, PA. As a dedicated state government office, this corporate and government office serves as the central hub for wildlife management, conservation initiatives, and public education across southeastern Pennsylvania. From responding to injured wildlife calls to providing expert guidance on outdoor regulations, our team is committed to safeguarding the region’s natural resources and ensuring that communities and wildlife coexist harmoniously.
Our Mission & Commitment
At the heart of the Pennsylvania Game Commission Southeast Regional Headquarters lies a mission to conserve Pennsylvania’s wildlife heritage through science-based management, public engagement, and ethical stewardship. We strive to:
- Deliver timely and professional wildlife response services.
- Educate citizens on safe and responsible outdoor practices.
- Foster trust through transparent communication and community outreach.
While resource availability can sometimes challenge response capabilities, our staff works tirelessly to overcome capacity limitations—calling in contractors when needed and coordinating across departments—to meet public expectations as swiftly and effectively as possible.
Rapid, Compassionate Wildlife Response
One of the hallmarks of our service is a rapid compassionate response when wildlife emergencies arise. Whether it’s a distressed deer on a busy roadway or an injured raptor in a suburban backyard, our game wardens aim to arrive quickly and render aid with empathy.
- “Game warden came out within an hour of our call and professionally and compassionately dealt with the animal.”
This kind of feedback underscores our dedication to treating every creature with respect. Although a small number of incidents experience delays of up to 72 hours due to contractor schedules or resource constraints, our Southeast Regional Headquarters continues to refine its dispatch protocols to minimize wait times.
Professionalism, Courtesy & Expertise
As a premier government office, we take pride in the professionalism and attitude of our staff. Many residents praise our knowledgeable dispatchers and officers who combine courtesy with genuine care:
- “The Dispatcher was great and helpful, the responding officer was a stand-up guy who was genuinely concerned.”
We acknowledge that, on occasion, customers have encountered less-than-ideal interactions. In response, we have implemented ongoing customer-service training to ensure every call, every field visit, and every educational program reflects the highest standards of courtesy and respect.
Exceptional Advice & Public Education
Beyond emergency responses, our Southeast Regional Headquarters excels in guiding landowners, outdoor enthusiasts, and schools in wildlife identification, habitat management, and regulatory compliance. We transform moments of uncertainty into learning opportunities:
- “I was given excellent advice and was educated on the situation.”
Through workshops, printed guides, and one-on-one consultations, our staff demystifies wildlife behavior and empowers citizens to make informed decisions—whether they’re addressing a backyard nuisance or simply seeking a deeper understanding of local ecosystems.
Regional Leadership You Can Trust
Leadership at our Southeast Regional Headquarters drives a culture of integrity and community engagement. Under the stewardship of Region Director Pete Sussenbach, our office has become a model of responsiveness and transparency. Residents often single out his leadership for praise:
- “Pete Sussenbach is my number 1 favorite region director👍”
Additionally, the Snyder Road office in Reading, PA, shines as an exemplar of top-notch service. Customers consistently applaud this location’s dispatchers and officers for going above and beyond: - “A massive two thumbs up to the Pa Game Commission (specifically the Snyder Rd, Reading, PA Office).”
Building Trust & Accountability
We understand some community members harbor concerns about government efficiency, ethics, and motives. In response, the Pennsylvania Game Commission Southeast Regional Headquarters has enhanced its transparency measures:
- Publishing regular reports on response times and wildlife outcomes.
- Hosting open houses and town-hall meetings to address questions and share operational updates.
- Collaborating with independent auditors to ensure fiscal integrity and prevent any notion of “profit-driven” actions.
By maintaining open lines of communication and inviting community scrutiny, we reinforce the public’s confidence in our mission and practices.
Why Choose Us
When you engage with the Pennsylvania Game Commission Southeast Regional Headquarters in Reading, PA, you connect with a full-service, State government office dedicated to:
- Swift, compassionate wildlife assistance.
- Expert, educational guidance at every step.
- Professional, courteous staff committed to your satisfaction.
- Transparent leadership under Pete Sussenbach and an outstanding team at the Snyder Road office.
Whether you need immediate wildlife intervention, detailed regulatory advice, or simply wish to learn more about Pennsylvania’s rich natural heritage, our corporate office stands ready to serve.
Connect With Us
For prompt wildlife assistance, public education resources, or general inquiries, please contact the Pennsylvania Game Commission Southeast Regional Headquarters:
- Address: 170 Poser Road, Reading, PA 19605 (Snyder Road Complex)
- Phone: (610) 926-3136
- Website: www.pgc.pa.gov
Join us in protecting Pennsylvania’s wildlife legacy—because every creature, and every citizen, deserves expert care and respectful stewardship.
Unique Details About Pennsylvania Game Commission Southeast Regional Headquarters
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Alternative Local Businesses in Reading, PA
Contact Information for Pennsylvania Game Commission Southeast Regional Headquarters
Reading, PA 19605
United States of America
County: Berks County
Phone: +1 610-926-3136
Website: Visit Website
Customer Reviews
3.6 out of 5 stars
Based on 9 reviews
Review data
5 star reviews
- 56%
4 star reviews
- 11%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 33%
Working Hours / Hours of Operation
- Monday:
- 7:30AM-4PM
- Tuesday:
- 7:30AM-4PM
- Wednesday:
- 7:30AM-4PM
- Thursday:
- 7:30AM-4PM
- Friday:
- 7:30AM-4PM
- Saturday:
- Closed
- Sunday:
- Closed





