Pennsylvania CareerLink - Berks County Logo

Pennsylvania CareerLink - Berks County

3.7(50 reviews)
UnclaimedCounty government officeCounty government office

What people love here...

Exceptional Service from Santia

Santia is repeatedly singled out by name for professionalism, friendliness, and clear expertise.

Santia is the best instructor I ever met …she deserves a raise.
Santia was such a great help she walked me through the steps of uploading my resume …her attitude’s amazing.

Key Themes from Reviews

Staff HelpfulnessMixed

Some staff members (notably Santia) are praised for going above and beyond, while others leave customers feeling ignored and unassisted.

"Santia is the most helpful person I've ever met…made my experience a very good one."
"Poor assistance! …I was left sitting there. I left with accomplishing nothing and full of discouragement."

About Pennsylvania CareerLink - Berks County

Overview

Pennsylvania CareerLink – Berks County, located in Reading, PA, serves as your local county government office dedicated to connecting job seekers, employers, and community partners. As a central hub for employment services, Workforce Innovation programs, and career guidance, our mission is to empower individuals at every stage of their professional journey. Whether you’re crafting a standout resume or pursuing specialized training, CareerLink Berks County strives to be the resource that moves your ambitions forward.

Core Services at Pennsylvania CareerLink – Berks County

  • Resume Upload & Review: Our team offers hands-on support to perfect your resume. Clients frequently praise detailed walkthroughs that transform draft documents into polished, employer-ready presentations.
  • Job Search Guidance: From identifying job leads to navigating online applications, CareerLink advisors provide clear, actionable strategies. Many visitors describe relief and renewed confidence after one-on-one coaching sessions.
  • Skills Workshops & Training Referrals: We connect you to workshops on interview techniques, digital literacy, and industry-specific certifications—helping you stay competitive in today’s market.
  • Business Services & Employer Connections: Companies find value in posting job openings, hosting on-site recruitments, and accessing local labor market data. We bridge the gap between businesses seeking talent and candidates ready to contribute.

Meet the Dedicated Team

At the heart of CareerLink – Berks County are staff members whose expertise and passion shape every client experience. While customer feedback varies, several team members consistently stand out:

  • Santia
    “Santia is the most helpful person I’ve ever met…she made my experience a very good one.” From walking patrons through the resume upload process to offering personalized job-search tips, Santia transforms what can feel like a daunting task into a clear, positive path forward. Clients credit her friendly professionalism for restoring their confidence and producing tangible results.

  • Jye / Jylene
    Bilingual support is essential for our diverse community. English- and Spanish-speaking clients alike celebrate Jye and Jylene’s patient guidance. “Jylene me ayudó mucho, ella es buena!” reads one Spanish-language testimonial, while another English speaker confirms, “The staff is great—Jye helped out so much!” Their empathy and language skills ensure that everyone receives the same level of caring attention.

Bilingual & Personalized Assistance

We recognize that language should never be a barrier to opportunity. CareerLink – Berks County offers bilingual assistance in English and Spanish, delivering culturally sensitive outreach and document support. Whether you’re attending a workshop or scheduling a one-on-one resume session, our goal is to make every interaction comfortable, inclusive, and effective.

Accessibility & Availability

At Pennsylvania CareerLink – Berks County, we strive to maintain accessible hours and multiple contact channels:

  • Walk-In Services: Drop by during posted business hours for in-person assistance.
  • Phone Support: Our lines connect you directly to resource specialists; while high demand can occasionally lead to busy signals, we’re continuously working to streamline callback procedures and reduce hold times.
  • Online Scheduling & Updates: Visit our website for real-time announcements, program availability, and to book appointments at your convenience.

We understand that timely service is critical. If you’ve previously found it challenging to secure an appointment or encountered extended wait times, rest assured that process improvements are underway. Your feedback helps us identify pinch points and refine our response protocols.

Commitment to Professional Excellence

While many guests highlight exceptional professionalism, CareerLink – Berks County also welcomes constructive feedback. Reports of curt front-desk behavior or mixed customer service experiences underscore our dedication to ongoing staff training in respect, courtesy, and empathy. We aim to foster a welcoming environment that honors every visitor’s time and goals.

Why Choose CareerLink – Berks County?

  • Proven track record of hands-on resume assistance that turns confusion into clarity.
  • Bilingual experts delivering equitable support across language lines.
  • A bridge for job seekers and local employers, fueling our community’s economic vitality.
  • Continual enhancements to communication channels, reducing hold times and improving appointment access.
  • Personalized coaching from staff members whose dedication has transformed countless job searches into success stories.

Getting Started

  1. Visit Us: Come to our Reading office during business hours—no appointment needed for initial inquiries.
  2. Call Ahead: Check availability or schedule one-on-one sessions by phone.
  3. Explore Online: Review upcoming workshops, resource materials, and program updates on our official website.

Visit Pennsylvania CareerLink – Berks County

Address: 633 Court Street, Reading, PA 19601
Phone: (610) 988-1300
Website: www.pacareerlink.pa.gov/berks

Take the next step in your career journey with Pennsylvania CareerLink – Berks County. Whether you’re refining your resume, sharpening your interview skills, or seeking a new direction, our dedicated professionals are here to guide you—one resume, one connection, and one success story at a time.

About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Contact Information

Parking lot, 1920 Kutztown Rd Suite F
Reading, PA 19604
United States of America

Website: Visit Website

Customer Reviews

3.7 out of 5 stars

Based on 50 reviews

Review data

5 star reviews

52%

4 star reviews

16%

3 star reviews

4%

2 star reviews

6%

1 star reviews

22%

Working Hours

Monday:
8:30AM-4:30PM
Tuesday:
8:30AM-4:30PM
Wednesday:
10AM-4:30PM
Thursday:
8:30AM-4:30PM
Friday:
8:30AM-4:30PM
Saturday:
Closed
Sunday:
Closed

Location Map