Philadelphia Vision Center Logo

Philadelphia Vision Center

2.4(74 reviews)
UnclaimedOptometristOptometrist

What people love here...

Dr. Anthony Betts

Multiple customers by name praise his professionalism and bedside manner, making him a strong draw despite other service issues.

Dr Anthony Betts is great very hospitable pleasant man.
Dr Anthony Betts is amazing. He is pleasant and attentive.

Key Themes from Reviews

Staff Professionalism & AttitudeNegative

Many customers report that front-desk staff are unfriendly, rude, and unprofessional, which negatively impacts their overall experience.

"The women who work here are just miserable and utterly rude."
"One of the employees was extremely rude. She acted like she hates her job."

About Philadelphia Vision Center

Welcome to Philadelphia Vision Center

Nestled in the heart of Reading, PA, Philadelphia Vision Center is your neighborhood optometrist dedicated to nurturing healthy eyesight and stylish eyewear at every stage of life. Whether you’re due for a routine eye exam, hunting for the perfect frames covered by insurance, or seeking expert advice on vision health, our practice delivers professional care in a warm, community-minded setting.

Personalized Eye Care with Dr. Anthony Betts

At the core of our practice stands Dr. Anthony Betts—an optometrist whose expertise and bedside manner have earned genuine praise from patients across Berks County. Reviewers consistently describe him as “pleasant and attentive” and remark, “Oh my goodness. The doctor is great.” With his personable approach, Dr. Betts takes the time to understand your lifestyle, visual needs, and any concerns you may have. From comprehensive vision screenings to management of chronic conditions like glaucoma and dry eye, you’ll leave confident in the clarity of your diagnosis and the comfort of a personalized treatment plan.

Extensive Eyewear Selection and Insurance-Friendly Options

Finding frames that fit both your face and your budget is a breeze at Philadelphia Vision Center. Our curated collection boasts a wide variety of styles—from classic silhouettes to fashion-forward accents—many of which are pre-approved by major insurance plans. As one satisfied customer noted, “Their frame selection for insurances is amazing! You can really tell they take their time when selecting.” Parents appreciate how Medicaid-friendly our kids’ options are, ensuring that every family member has access to durable, high-quality eyewear without an unexpected price tag.

Rapid Lens Delivery and Walk-In Flexibility

Time is a precious commodity, and our team strives to respect yours. In fact, many patients enjoy the pleasant surprise of receiving their new glasses days, if not a full week, earlier than promised. That reliability stands in sharp contrast to the hassles of other practices—and helps you get back to your busy life without prolonging visual discomfort. For those moments when a sudden need for an eye exam arises, Philadelphia Vision Center also offers walk-in appointments. Our staff will do their best to slot you in quickly, ensuring your vision never takes a back seat to scheduling constraints.

Addressing Wait Times and Accessibility

We recognize that long waits and phone-tag frustrations can cloud an otherwise positive experience. Some patients have reported delays of thirty minutes or more past their scheduled appointment times, and others have struggled to connect with our office by phone. Please know that we’re actively refining our scheduling system and expanding our front-desk support to answer calls more promptly. Our goal is to streamline check-ins and confirm appointments more efficiently, so you spend less time in the lobby and more time focusing on clear vision.

A Clean, Comfortable Environment in Reading, PA

Your comfort matters. While our practice has been praised for professional bedside manner, several guests have mentioned that our lobby and exam rooms could benefit from more frequent deep cleaning and better ventilation. We’ve heard you—and in response, we’re stepping up our facility maintenance schedule, refreshing waiting areas, and introducing air-purifying measures to ensure a crisp, inviting atmosphere.

Transparent Pricing and Insurance Coordination

Navigating vision-care expenses shouldn’t feel like decoding fine print. At Philadelphia Vision Center, we strive for clear communication about services, costs, and insurance coverage. Though some clients have encountered unexpected fees—such as out-of-pocket prescription charges—and occasional shifts in accepted plans, our team now provides a detailed cost estimate before any service. We work closely with insurance providers to clarify benefits and help you avoid surprises, so your investment in eye health remains affordable and predictable.

Why Choose Philadelphia Vision Center?

• Patient-Focused Expertise: Dr. Anthony Betts brings not only clinical excellence but genuine warmth, ensuring you feel heard and cared for.
• Insurance-Savvy Eyewear: A standout selection of frames that maximize your coverage and minimize out-of-pocket expense.
• Speed and Flexibility: Early lens delivery and accommodating walk-in appointments demonstrate our commitment to your convenience.
• Ongoing Improvements: We’re actively upgrading our front-desk responsiveness, reducing wait times, and elevating facility cleanliness.
• Community Roots: As a locally owned practice in Reading, PA, we understand the unique needs of our neighbors and strive to build lasting relationships.

Schedule Your Visit Today

Philadelphia Vision Center is more than an optometry clinic—it’s a partner in your visual wellness journey. From routine check-ups to your very first pair of glasses, we invite you to experience eye care delivered with skill, compassion, and a genuine commitment to making every appointment a step toward clearer, healthier vision.
Book your appointment online or call us today to see why so many in Reading, PA, trust Philadelphia Vision Center for all their eye-care needs. We look forward to helping you see your world more brilliantly than ever.

Categories

About This Business

Planning

  • Appointments recommended

Amenities

  • Restroom

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Information

526 Penn St
Reading, PA 19602
United States of America

Website: Visit Website

Customer Reviews

2.4 out of 5 stars

Based on 74 reviews

Review data

5 star reviews

24%

4 star reviews

8%

3 star reviews

3%

2 star reviews

8%

1 star reviews

57%

Working Hours

Monday:
8:30AM-5PM
Tuesday:
8:30AM-5PM
Wednesday:
8:30AM-5PM
Thursday:
8:30AM-5PM
Friday:
8:30AM-5PM
Saturday:
9:30AM-5PM
Sunday:
Closed

Location Map