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Philly Pretzel Factory

4.4(89 reviews)
Unclaimed$BakeryBakery, Caterer, Wholesale bakery

What people love here...

Interactive Pretzel-Making Tour with Sherrie and Joe

The behind-the-scenes experience created a memorable, family-friendly event that customers found exceptional.

Have to give a huge shout out to Sherrie and Joe! They gave us a tour today… Our kids absolutely loved it.
This was above and beyond. This… is now a memory for our family!

Key Themes from Reviews

Product Quality (Pretzel Freshness & Baking)Mixed

Customers praise the fresh taste of the pretzels but report inconsistent baking, with some receiving undercooked or doughy products.

"Great soft pretzels at a good price."
"This place consistently undercooks their pretzels. … the dough is like eating paste."

About Philly Pretzel Factory

About Philly Pretzel Factory in Temple, PA

Nestled in the heart of Temple, Pennsylvania, Philly Pretzel Factory has been delighting pretzel aficionados, families, and local businesses alike. As a Bakery, Caterer, and Wholesale Bakery, this vibrant shop specializes in crafting authentic, hand-twisted pretzels and a variety of innovative pretzel-based treats. Known for its community spirit and mouthwatering menu, Philly Pretzel Factory combines Old World baking traditions with a welcoming, hometown atmosphere.

Artisan Pretzels and Menu Delights

At the core of Philly Pretzel Factory’s offerings is its signature soft pretzel—famous for that golden-brown crust and tender, chewy center. Customers repeatedly praise the bakery’s commitment to freshness and flavor: “Great soft pretzels at a good price,” raves one happy patron. Whether you crave the simplicity of a classic salted knot or the indulgence of a pepperoni melt, every item is crafted to order.
• Rivets: These bite-sized pretzel nuggets have earned a cult following. “The rivets are crazy good,” a loyal guest declared, and it’s not hard to see why: perfectly seasoned, delightfully crispy, and ideal for snacking on the go.
• Pretzel Dogs: A creative twist on an American classic, pretzel-wrapped hot dogs come hot and fresh from the oven. One reviewer was so impressed that the cashier personally delivered their order to the car—an extra touch that speaks volumes about the team’s dedication.
• Specialty Treats: From cheese steak pretzels to pepperoni melts, the menu’s variety keeps customers coming back time and again. Patrons often comment on the breadth of choices: “Great pretzels, hotdog pretzels, cheese steak pretzels, and pepperoni melts.”

Catering & Wholesale Bakery Services

Planning a school fundraiser, corporate meeting, or neighborhood block party? Philly Pretzel Factory’s catering team seamlessly handles orders of any size—sometimes even on short notice. Customers appreciate the flexibility and value: “First time trying these, and well worth the stop. They taste great, and very inexpensive.” Whether you’re ordering 50 pretzel dogs or 500 rivets, the Bakery’s wholesale division ensures consistent quality at competitive prices. Should a scheduling hiccup arise, the staff works swiftly to set things right, embodying the slogan, “We’ve got your pretzels covered.”

Community & Family Engagement

Philly Pretzel Factory isn’t just a bakehouse; it’s a community cornerstone. Their partnership with local schools, especially OVES PTO, highlights a genuine commitment to supporting educational initiatives. “The staff and owners are always so friendly and helpful,” noted a PTO member who praised the bakery’s ongoing donations and event sponsorships.
For families seeking an unforgettable outing, the Interactive Pretzel-Making Tour with Sherrie and Joe offers a behind-the-scenes look at dough preparation, twisting techniques, and the magic of the oven. Kids and adults alike leave with doughy fingerprints and beaming smiles: “This was above and beyond. This…is now a memory for our family!” These tours showcase the bakery’s approachable spirit and genuine love of sharing the craft.

Customer Experience & Commitment to Excellence

Philly Pretzel Factory’s dedication to customer service is evident in the many glowing testimonials about friendly, accommodating staff. Team members frequently go the extra mile, whether it’s adjusting toppings on the fly or personally rushing last-minute orders out the door. Yet the Bakery also listens when things don’t go perfectly. Some guests have encountered undercooked pretzels or miscommunications at pickup; management addresses these moments as opportunities for improvement, rigorously calibrating ovens and refining order-tracking systems to deliver consistent results. Acknowledging one concern—“Place is filthy…filth over the pretzels”—the shop has doubled down on cleaning schedules, ensuring that sanitation standards meet and exceed industry guidelines.
By blending swift problem-solving with genuine hospitality, Philly Pretzel Factory turns first-time visitors into loyal regulars. As one reviewer put it, “They bend over backwards to accommodate their customers’ needs!”

Why Choose Philly Pretzel Factory?

  1. Authentic Quality: Freshly baked pretzels made daily using time-honored techniques.
  2. Unbeatable Value: Affordable pricing without sacrificing taste or portion size.
  3. Menu Variety: From classic salted pretzels to signature rivets and pretzel dogs, there’s something for everyone.
  4. Community Focus: Active supporter of local schools, family events, and charity fundraisers.
  5. Customer-Centric Service: Friendly staff, flexible catering options, and a dedication to rapid problem resolution.

Visit Us Today

Whether you’re stopping by for a quick snack, placing a large catering order, or enrolling your kids in a hands-on pretzel-making tour, Philly Pretzel Factory in Temple, PA welcomes you with open arms (and warm ovens). Experience the crunch of freshly salted crust, the joy of a community-driven bakery, and the unbeatable value that keeps customers returning time and again. Come taste the difference that passion, tradition, and a pinch of fun can make!

Description

Counter-serve chain for Philadelphia-style soft pretzels & dips.

About This Business

Other

  • Identifies as women-owned

Parking

  • Free parking lot

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Dining options

  • Breakfast

Service options

  • Takeout
  • Delivery
  • In-store pickup
  • Onsite services
  • In-store shopping

From the business

  • Small business
  • Identifies as women-owned

Contact Information

5334 Allentown Pike
Temple, PA 19560
United States of America

Website: Visit Website

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Customer Reviews

4.4 out of 5 stars

Based on 89 reviews

Review data

5 star reviews

66%

4 star reviews

17%

3 star reviews

10%

2 star reviews

1%

1 star reviews

6%

Working Hours

Monday:
7AM-5PM
Tuesday:
7AM-5PM
Wednesday:
7AM-5PM
Thursday:
7AM-5PM
Friday:
7AM-5PM
Saturday:
7AM-5PM
Sunday:
9AM-5PM

Location Map