What people love here...
One-on-One Walks & Play Sessions
Customers repeatedly note these personal walks and playtimes as a key factor in their dog’s happiness and energy management.
Key Themes from Reviews
Staff Professionalism & FriendlinessMixed
Many customers praise the friendly, professional demeanor of the owner and staff, though a few feel staff (especially younger workers) lack experience or warmth.
About Primrose Lane Farm
About Primrose Lane Farm
Nestled in the heart of Spring City, PA, Primrose Lane Farm is more than just a kennel—it’s a home away from home for your beloved canine companions. Founded and operated by Kristin and John, this family-driven business takes pride in delivering personalized, attentive care that goes beyond standard boarding. Whether you’re seeking a reliable spot for day visits or an extended stay, Primrose Lane Farm combines professional expertise with genuine warmth to create an atmosphere where dogs can thrive both physically and emotionally.
Personalized Canine Care
At Primrose Lane Farm, every dog’s unique needs are front and center. Customers consistently praise the farm’s one-on-one walks and play sessions, ensuring each pup returns home happy, tired, and content.
- Daily Exercise: Dogs enjoy multiple individual walks tailored to their energy levels. “My dog Pepper comes home exhausted from all the fun outside,” one happy client reports.
- Supervised Playtime: Safe, engaging play sessions help socialize pets and burn extra energy. “He gets to run out all his energy,” shares another regular.
- Attention to Detail: From feeding schedules to preferred toys, staff document and respect each dog’s routine, providing the type of consistency that keeps pets calm and comfortable.
Transparent Pricing & Outstanding Value
One of Primrose Lane Farm’s most celebrated features is its straightforward, all-inclusive pricing. Avoid surprise add-on fees for basic services—what you see is what you pay, covering lodging, meals, exercise, and routine care.
- “One price (without everything being an add on)… wonderful care for your pup,” notes a satisfied customer.
- Many agree this transparent approach delivers “peace of mind at an awesome price,” letting you budget confidently without worrying about hidden expenses.
Expert Dog Behavior Guidance
Beyond boarding, Primrose Lane Farm serves as a resource for dog owners seeking professional training tips and behavioral insights. John’s background in canine behavior makes him an invaluable partner in addressing common challenges:
- Customized Advice: From leash-pulling to separation anxiety, John offers practical strategies backed by experience.
- Ongoing Support: Many clients return not just for boarding, but for continued guidance. “John has helped us so much with different issues… he is such a great resource!”
Communication & Ongoing Improvements
Effective communication is central to Primrose Lane Farm’s approach. Kristin personally sends photos, texts, and email updates throughout your dog’s stay, helping you feel connected even from afar. “Every time my dog stays there, Kristin quickly sends an update,” one owner raves.
Recognizing that responsiveness can vary, the team has implemented new protocols to ensure no message goes unanswered. Whether you need a quick check-in or have a special request, Primrose Lane Farm is committed to keeping you in the loop from drop-off to pick-up.
Commitment to Cleanliness and Comfort
A clean, well-maintained environment is essential for your dog’s health and happiness. Primrose Lane Farm has taken customer feedback to heart, reinforcing its rigorous sanitation procedures:
- Daily Kennel Maintenance: Crates and common areas receive thorough cleaning multiple times per day.
- Health & Safety Checks: Regular inspections help prevent odors and ensure every dog enjoys a fresh, comfortable space.
While a few guests have noted past concerns—“hair caked everywhere… flies everywhere”—the farm’s dedication to upgrading facilities and enhancing staff training means these issues are swiftly addressed, reflecting an ongoing commitment to excellence.
Why Choose Primrose Lane Farm
- Staff Professionalism & Warmth: Kristin and her team blend expertise with genuine affection, creating a friendly atmosphere your dog will adore.
- Personalized Exercise Regimen: Multiple walks and play sessions tailored to each dog’s personality and energy.
- All-Inclusive Pricing: No hidden fees—just comprehensive care at a fair rate.
- Expert Behavior Support: John’s insights transform everyday challenges into training victories.
- Peace of Mind: From detailed photo updates to attentive health checks, you can rest easy knowing your pet is in capable hands.
Book Your Dog’s Next Adventure
Ready to experience the Primrose Lane Farm difference? Whether it’s a weekend getaway or a daily daycare routine, Kristin and John look forward to welcoming your dog into their close-knit community. Reserve your spot today and discover why so many Spring City pet parents trust Primrose Lane Farm for top-quality, compassionate canine care.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Spring City, PA 19475
United States of America
Phone: +1 484-369-1666
Website: Visit Website
Customer Reviews
4.5 out of 5 stars
Based on 36 reviews
Review data
5 star reviews
- 86%
4 star reviews
- 3%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 11%
Working Hours
- Monday:
- 7AM-6PM
- Tuesday:
- 7AM-6PM
- Wednesday:
- 7AM-6PM
- Thursday:
- 7AM-6PM
- Friday:
- 7AM-6PM
- Saturday:
- 10AM-3PM
- Sunday:
- 10AM-5PM