Reading Eagle Company

Overview

Reading Eagle Company, based in the heart of Reading, PA, has been a trusted newspaper publisher for local residents, businesses, and community leaders for generations. Combining hometown roots with professional journalistic standards, Reading Eagle delivers the stories, investigations, and human-interest pieces that matter most to Berks County and beyond. Whether you prefer the crisp, ink-on-paper experience of the print edition or the convenience of digital access, Reading Eagle Company is dedicated to keeping readers informed, engaged, and connected.

Commitment to Quality Content

At the core of Reading Eagle Company’s mission is a belief in balanced, in-depth coverage of local news, sports, politics, and culture. Our award-winning newsroom strives for accuracy, fairness, and relevance in every story.

• Readers have praised our emotional holiday features—like the memorable Christmas tribute that captured one family’s cherished memories of a loved one—which demonstrate the power of personal storytelling.
• While some subscribers have noted that our print editions can feel more streamlined than in years past, our editorial team is hard at work broadening the scope of coverage—from high school athletics across all teams to diverse community voices—so every reader sees their world reflected in our pages.

Delivery & Customer Experience

Prompt and reliable delivery is the lifeblood of a newspaper publisher, and at Reading Eagle Company, we recognize how a delayed paper can disrupt your morning routine. Although some customers have experienced occasional missed or late arrivals, we’ve scaled up our local distribution network to boost consistency.

• In cases where papers end up on the ground, our team responds swiftly: customers routinely receive protective paper tubes within two business days, ensuring future editions arrive dry and intact.
• Many subscribers still enjoy unhindered Sunday delivery and appreciate the friendly faces of our carrier team, reinforcing the trust that keeps them coming back each week.

Subscription & Digital Access

Reading Eagle Company knows that managing your subscription should be as straightforward as reading our headlines. In response to customer feedback about billing confusion—unexpected charges, difficulty canceling—we’ve invested in clearer subscription terms, improved online account dashboards, and dedicated support staff to guide you through renewals or cancellations without surprises.
On the digital front, we’re committed to refining our website and mobile apps. Our ongoing upgrades focus on:
• Streamlined sign-up for email editions, complete with clear access instructions.
• Thoughtful paywall adjustments to balance fair pricing with open access to essential community news.
• A user-friendly interface that makes it easy to search archives, bookmark favorites, and share stories across social media.

Customer Service & Professionalism

Your time is valuable, and we’ve heard your call for faster, more respectful interactions. Reading Eagle Company has expanded its customer service team, reduced average hold times, and empowered staff with enhanced training. Whether you’re adjusting your delivery schedule, inquiring about billing, or pitching a story idea, our goal is an efficient, courteous experience from start to finish.

Community Engagement & Events

As Reading’s longtime newspaper publisher, we believe in giving back. Our behind-the-scenes historical tours offer residents and visitors a rare glimpse into the printing press, editorial workflow, and legacy archives that shaped this region’s story for over a century. These guided experiences not only educate but foster a deeper connection between our newsroom and the community we serve.

Pricing & Value

Transparent, fair subscription rates are fundamental to our promise of value. While some customers have felt the impact of rising costs, we continually benchmark our pricing against industry standards and bundle print and digital packages that deliver maximum benefit. Loyal readers can take advantage of promotional offers, seasonal discounts, and bundled access to our award-winning local sports, business, and investigative journalism.

Why Choose Reading Eagle Company?

• Hometown Expertise: Deep roots in Reading, PA, with coverage shaped by community needs.
• Trustworthy Journalism: Balanced reporting, heartfelt features, and ongoing dedication to editorial integrity.
• Responsive Service: Accelerated improvements in delivery reliability, billing transparency, and customer support.
• Engaging Experiences: Heartwarming holiday stories and immersive tours that celebrate our region’s heritage.
• Flexible Access: Print, digital, and email editions tailored to your lifestyle, with user-friendly tools and fair pricing.

Make Reading Eagle Company your indispensable source for news in Reading, PA, and beyond. Join thousands of satisfied subscribers who rely on our newspaper publishing expertise to stay informed, entertained, and connected to the stories that matter most in our community.