RG Group - Parker Hose & Fitting Store

Overview

RG Group - Parker Hose & Fitting Store provides hydraulic hose assemblies, fittings and related fluid-power components from its location at 4704 Penn Ave, South Heidelberg Township, PA. The shop supports agricultural, industrial and automotive needs by stocking a wide selection of hoses, couplings and adapters while offering custom fabrication on site.

Staff Expertise & Professionalism (Positive)

Customers consistently praise staff knowledge and professionalism. Long-time clients name Kathy for her deep understanding of fluid-power systems and readiness to troubleshoot complex questions. Ryan is also frequently highlighted for courteous, clear guidance on selecting the correct parts or assessing repair requirements. These well-informed interactions reinforce customer confidence in technical solutions.

Service Speed & Responsiveness (Positive)

Rapid turnaround on quotes and hose assemblies is a common theme. Reviewers note same-day or next-day completion for standard hydraulic lines, with timely updates throughout the process. The store’s responsiveness to phone or in-person inquiries helps customers plan equipment downtime more effectively.

Product Range & Custom Fabrication (Positive)

The shop maintains an extensive inventory of hydraulic fittings, hoses and adapters for multiple pressure ratings and fluid types. Beyond off-the-shelf items, RG Group – Parker Hose & Fitting Store fabricates specialized assemblies—particularly custom power steering lines and oil cooler hoses—tailored to unique vehicle or machinery configurations. Repeat visits often stem from this on-demand fabrication capability.

Pricing & Value (Negative)

Some customers find hydraulic-line pricing higher than anticipated, especially compared with standard aftermarket options. While professional expertise and rapid service offset cost concerns for many, a portion of reviewers question whether the price premium aligns with their budget constraints.

Hours & Availability (Negative)

Inconsistent adherence to stated business hours has frustrated customers who arrive expecting service. Reports of early or unexpected closing times—particularly during peak agricultural season—underscore the need for more reliable scheduling or clearer communication about holiday and seasonal hours.