What people love here...
Exceptional Service from Betsy
Betsy is the most frequently mentioned server by name, lauded for her consistent attentiveness and personal rapport.
Key Themes from Reviews
Staff Friendliness & ProfessionalismPositive
Customers consistently praise servers by name for their warm, personable approach and genuine care.
About Route 61 Diner
Overview
Route 61 Diner at 3455 Centre Ave in Reading, PA offers a broad selection of classic American comfort foods in a nostalgic diner setting. The menu includes breakfast favorites, homemade soups, burgers, specialty sandwiches, a well-stocked salad bar and indulgent sides like bacon cheese “disco fries.”
Service Quality
Customers consistently praise the friendliness and professionalism of servers. Betsy is frequently mentioned for her genuine care and attentiveness, while Erika K. earns high marks for her upbeat, proactive service. Guests note prompt order delivery and regular coffee refills, even during busy periods. However, a minority of reviews report occasional rude or inattentive interactions, indicating some inconsistency in staff performance.
Menu Offerings
The large menu appeals to a range of tastes—hearty breakfast dishes, soups made in-house, and classic diner fare. The salad bar stands out for its abundant, varied options and fresh ingredients. Disco fries, loaded with bacon and cheese, are a particularly popular indulgence. While most dishes receive praise for quality and preparation, a few diners cite lapses such as under-seasoned or improperly cooked items, pointing to occasional kitchen quality control issues.
Atmosphere and Ambiance
Route 61 Diner’s décor evokes an old-school diner vibe, complete with retro accents and a carefully curated music playlist. Guests describe the environment as warm, welcoming and unpretentious, reinforcing the classic American diner experience.
Pricing and Value
Portion sizes are notably generous, and pricing is viewed as very reasonable. Many patrons highlight the strong value proposition—quality ingredients and ample servings at affordable rates—which encourages repeat visits.
Areas for Improvement
Service consistency and kitchen reliability are the primary areas for improvement. Inconsistent staff behavior can lead to delays or unsatisfactory interactions, and occasional food quality issues undermine otherwise positive dining experiences. Enhanced training and stricter kitchen oversight could address these concerns and deliver a more uniformly excellent experience.
This summary highlights why customers choose Route 61 Diner—friendly service, varied comfort-food menu, nostalgic ambiance and solid value—while offering insight into occasional service and food preparation challenges.
Categories
About This Business
Crowd
- Groups
- Tourists
Parking
- Parking
- Free parking lot
- Free street parking
Children
- Kids' menu
- High chairs
- Good for kids
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Accepts reservations
Amenities
- Restroom
Offerings
- Coffee
- Quick bite
- Comfort food
- Small plates
- Healthy options
- Late-night food
Atmosphere
- Cozy
- Casual
Highlights
- Sports
- Great coffee
- Great dessert
- Great tea selection
Popular for
- Lunch
- Dinner
- Breakfast
- Solo dining
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Dining options
- Lunch
- Brunch
- Dinner
- Dessert
- Seating
- Breakfast
Service options
- Dine-in
- Takeout
- Curbside pickup
Contact Information
Reading, Pennsylvania 19605
United States of America
Phone: +1 610-685-9406
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 2187 reviews
Review data
5 star reviews
- 56%
4 star reviews
- 24%
3 star reviews
- 10%
2 star reviews
- 3%
1 star reviews
- 7%
Working Hours
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours