
Sheetz
Sheetz in Reading, PA is a well-maintained convenience store offering made-to-order food and competitive fuel prices with exceptional service from staff like David and Josh. The store is appreciated for its seamless app ordering and abundant amenities, including accessible seating and parking.
What people love about Sheetz
Dairy-Free Fluffernutter Drink
Creative customization for dietary needs delighted a customer and turned a routine purchase into a memorable treat.
Exceptional Service from David
Multiple reviewers singled out David’s extra help and genuine caring attitude, indicating strong potential for internal recognition.
Free Hot Coffee Surprise by Josh
Josh’s gesture of a complimentary coffee during cold weather made a notable positive impression and reinforced customer loyalty.
Convenient App & Curbside Pickup
Customers repeatedly praise the seamless app ordering and curbside feature as a major time-saver and competitive advantage.
Key Themes from Reviews of Sheetz
Staff Friendliness & Service Quality
MixedCustomers often praise individual employees for warmth and personalized service, though some report rude interactions and poor handling of complaints.
Wait Times & Order Accuracy
NegativeMany customers experience long waits and frequently receive incorrect or incomplete orders, leading to frustration and even food safety issues.
Cleanliness & Store Environment
PositiveThe location is generally well maintained with clean floors and restrooms, though a few night‐shift visits note lapses in upkeep.
Food Quality & Variety
MixedRegulars enjoy the made‐to‐order offerings and menu variety, but inconsistent preparation, missing components, and cold or undercooked items tarnish the experience for others.
Pricing & Value
MixedSeveral customers feel food items and snacks are overpriced, while others highlight competitive gas pricing and good value on fuel.
Technology & Ordering Process
PositiveThe mobile app and kiosks greatly improve convenience, cutting wait times and simplifying pickup.
Store Amenities & Accessibility
PositiveCustomers value abundant parking, accessible entry, seating areas, free Wi-Fi, and comprehensive self-serve stations.
About Sheetz
A One-Stop Destination for On-the-Go Needs
Located in the heart of Reading, PA, Sheetz has become a local landmark for travelers, commuters, and neighborhood patrons alike. More than just a convenience store, this full-service destination combines a gas station, car wash, coffee shop, restaurant, beer store, and wine shop under one roof. Whether you’re filling up your tank, grabbing a quick snack, or enjoying a leisurely meal, Sheetz balances speed with variety. Its well‐known made‐to‐order kitchen (MTO) churns out fresh sandwiches, tacos, and snacks alongside an expansive self‐serve beverage bar, and a full selection of grab‐and‐go items.
Innovative Technology Streamlines Your Visit
For customers who prize efficiency, Sheetz’s mobile app and in-store kiosks have become a game‐changer. Placing orders from your phone or at a touchscreen station cuts down on wait times and ensures your meal is ready when you arrive. “Ordering food with the app beats waiting in line. Your food is ready for pickup when you get there,” raves one regular. The same digital convenience extends to curbside pickup—perfect for busy parents or professionals on tight schedules. Even if the store gets busy, technology keeps your experience smooth, letting you spend less time waiting and more time enjoying what you ordered.
Made-to-Order Menu and Specialty Drinks
Sheetz’s kitchen prides itself on a diverse menu that ranges from classic subs and burgers to creatively crafted specialty drinks. One standout favorite is the Dairy-Free Fluffernutter—an off‐menu custom creation that delighted a customer who needed a lactose-free treat. “They made me a dairy-free fluffernutter drink and it was totally awesome!” shared one reviewer, highlighting the team’s ability to tweak recipes for special dietary needs. While some guests have encountered occasional inconsistencies—missing sandwich components or undercooked items—the overall reputation for fresh, customizable fare keeps patrons coming back.
Friendly Faces Behind the Counter
Customer service at Sheetz is as varied as its menu, but the highs are noteworthy. Staff members like David and Supervisor Josh have earned special mention for going above and beyond. David once lent a customer his personal cell phone so they could place an order, illustrating genuine care and problem-solving. Josh surprised a chilly morning visitor with a complimentary hot coffee, earning praise for making a routine stop feel like a warm welcome. “He’s the true meaning of a caring employee,” one guest commented. Although a few experiences have been less smooth—ranging from curt interactions to complaints handled imperfectly—many patrons leave with stories of personalized service that make a regular pit stop feel uniquely human.
A Clean, Welcoming Environment
Cleanliness and comfort are hallmarks of this Reading Sheetz location. Floors gleam, restrooms are routinely refreshed, and seating areas offer a pleasant spot to eat or catch up on emails via free Wi-Fi. Ample parking, including handicap spots and accessible entry ramps, ensures that everyone can enter with ease. Self‐serve stations are well stocked, from multiple soda dispensers to ice cream taps. A handful of late‐night visits have noted restocking lapses in the women’s restroom, but overall, the facility’s upkeep earns high marks and reinforces Sheetz’s commitment to a positive customer environment.
Gas, Beer, and Wine: Great Value on the Go
Beyond coffee and snacks, Sheetz’s reputation for competitive fuel prices is well earned. One Fourth of July weekend saw 87/88 octane gas for just $1.77 per gallon—a rare find that delighted budget-minded drivers. The adjacent beer and wine store caters to both planners and party hosts, with a curated selection that spans local craft brews to international varietals. While some customers perceive snack prices as on the higher side, the overall package—fuel, food, and adult beverages—delivers a level of convenience and quality that many feel justifies the cost.
Join the Reading Community at Sheetz
For residents of Reading and passersby on US-routes, Sheetz stands out as more than a pit stop—it’s a community hub. Whether you’re fueling up your car, feeding a family, or simply picking up a quick morning coffee, the combined power of friendly service, modern technology, and a clean environment makes every visit worthwhile. From the efficient kiosk that cuts queue times to the genuine smiles behind the counter, Sheetz shows why it’s earned its reputation as a versatile, welcoming convenience store, gas station, restaurant, beer shop, and wine merchant all in one. Stop by today and experience Reading’s favorite one-stop destination.
Unique Details About Sheetz
Parking
- Free parking lot
- Free street parking
Payments
- SNAP/EBT
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Wi-Fi
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Drive-through
- In-store pickup
- Onsite services
Alternative Local Businesses in Reading, PA
Contact Information for Sheetz
Reading, PA 19607
United States of America
County: Berks County
Phone: +1 610-743-5753
Website: Visit Website
Customer Reviews
4.1 out of 5 stars
Based on 278 reviews
Review data
5 star reviews
- 60%
4 star reviews
- 16%
3 star reviews
- 8%
2 star reviews
- 2%
1 star reviews
- 13%
Working Hours / Hours of Operation
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours





