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Sheetz

3.0(103 reviews)

What people love here...

Made-To-Order Customization

Customers repeatedly praise the flexibility and reliability of the Made-To-Order menu for personalized orders.

“The MTO system really helps to order anything custom you can make your own sandwich even with fresh toast sticks.”
“MTO was ready upon arrival. Drink was made perfectly.”

Key Themes from Reviews

Wait Times & Order SpeedNegative

Customers frequently face long waits—often 20 minutes or more—for made-to-order items, leading to frustration.

"“Normally I’m waiting 20 minutes for food … I sat in the cafe area and waited for over an hour til my food was ready.”"
"“20 minutes for a menu item…… restaurants don't even take as long.”"

About Sheetz

Sheetz – Your One-Stop Convenience Destination in Reading, PA

Nestled just off Route 12 in Reading, Pennsylvania, Sheetz stands out as a modern convenience store, gas station, coffee shop, beer & wine store, car wash, and fast-casual restaurant—all rolled into one vibrant stop. Whether you’re fueling up your vehicle, grabbing a gourmet coffee, sipping on a specialty smoothie, or picking up a six-pack of craft beer and a bottle of wine, Sheetz offers a seamless, one-stop experience designed to fit the fast-paced lifestyles of commuters, families, and local workers alike.


A Clean, Comfortable Atmosphere

Step inside Sheetz at Reading and you’ll immediately notice how well maintained the location is. With gleaming floors, tidy shelves, and thoughtfully spaced seating—both indoors and under shaded umbrellas outdoors—this store earns praise for its inviting environment. Reviewers consistently highlight the “very clean and well maintained” interior and “modern environment,” making Sheetz more than a quick pit stop: it’s a comfortable hub to relax, recharge, and refuel.


Leveraging Technology for True Convenience

At the heart of the Sheetz experience is its commitment to cutting-edge convenience technology. The Made-To-Order (MTO) kiosk system empowers you to customize anything from a toasted sandwich to an ice-cold carbonated beverage, while the touch-screen terminals and app-based payment ensure lightning-fast checkout. Many customers rave that their “MTO was ready upon arrival” and that they were “in and out of the store very quickly.” This frictionless process not only saves time but also reduces order errors—an innovation that continues to evolve with each upgrade.


Savor Our Signature Flavors

Foodies and snack lovers unite under the Sheetz roof, where a diverse menu offers everything from hearty breakfast sandwiches to indulgent sweet treats:

• Made-To-Order Munchies: Craft your own sandwich or wrap with fresh ingredients and toast sticks. The flexibility of the MTO menu means you’re never stuck with “just the standard” options—vegetarians, meat-lovers, and customizers rejoice!
• Cotton Candy Smoothies & Vanilla Creamers: A customer favorite, these signature drinks draw enthusiastic mentions for their sweet, nostalgic flavors. One reviewer proclaims, “The Cotton Candy Smoothies and Vanilla Creamers are awesome!”
• Soft-Serve Ice Cream: An undeniable crowd-pleaser, the soft-serve machine keeps fans coming back. “Always come here. Love the soft serve ice cream. I’m a Sheetz freak,” declares one devoted patron.
• Banging BBQ Sauce & Specialty Sliders: Don’t miss the Dr Pepper barbecue sauce on your sliders—an unexpected twist that has customers craving more.


Exceptional Service with a Personal Touch

Behind every successful Sheetz location is a dedicated team committed to making your visit smooth and memorable. While experiences can vary, many guests applaud the friendly, attentive staff who go the extra mile. A standout example is manager Ezekiel, whose swift intervention turned a mix-up into a win: “Manager Ezekiel happily made me another sandwich and included an order of fries. Thank you for the great customer service.” Moments like these underscore how personalized attention can transform a routine convenience store visit into a genuinely pleasant experience.


Value That Keeps You Coming Back

Fuel prices at Sheetz Reading consistently undercut nearby stations, making it an economical choice for motorists. Meal deals—like combo lunches and snack bundles—offer solid value, too. Though some customers occasionally find certain items slightly overpriced or undersized, many acknowledge that for fresh, made-to-order fare, Sheetz hits the sweet spot between quality and cost.


Addressing Common Concerns

No business is perfect, and Sheetz is proactive about refining its operations in response to feedback:

• Wait Times & Order Speed: A handful of guests report longer waits—sometimes 20 minutes or more—for their made-to-order meals. Sheetz is exploring staffing tweaks and kitchen workflow improvements to ensure consistent speed without sacrificing quality.
• Order Accuracy: On rare occasions, items may be missing or mismatched. The store encourages customers to double-check orders at pickup and not hesitate to alert staff—who are keen to correct errors promptly.

These investments in process improvements demonstrate Sheetz’s commitment to turning constructive feedback into tangible enhancements.


Why Choose Sheetz Reading?

  1. Comprehensive Convenience: From high-octane fuels and car washes to a full-service coffee shop and on-site beer & wine store, Sheetz is designed to serve all your daily needs under one roof.
  2. Clean, Modern Environment: A well-kept interior, spacious seating, and a refreshing outdoor patio make every visit comfortable.
  3. Personalized, Fresh Menu: The industry-leading MTO system guarantees a sandwich or snack built to your exact specifications—complete with specialty sauces and flavorful add-ons.
  4. Fast, Tech-Driven Service: Touch-screen kiosks, app ordering, and contactless payment options mean you spend less time waiting and more time enjoying your purchase.
  5. Exceptional Staff & Leadership: From friendly cashiers to expert managers like Ezekiel, the Sheetz team works tirelessly to deliver positive, personal interactions that foster customer loyalty.

Stop by Sheetz in Reading, PA, today and discover why it’s more than just a gas station or convenience store. It’s a community hub, a flavor destination, and your trusted partner on the road—where quality, cleanliness, and genuine service come together to create a truly memorable experience.

Description

Chain offering fuel & familiar convenience goods, including packaged snacks, drinks & takeaway fare.

About This Business

Parking

  • Free parking lot
  • Free street parking

Payments

  • SNAP/EBT
  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Drive-through
  • In-store pickup
  • Onsite services

Contact Information

4100 Perkiomen Ave
Reading, PA 19606
United States of America

Website: Visit Website

Customer Reviews

3.0 out of 5 stars

Based on 103 reviews

Review data

5 star reviews

31%

4 star reviews

20%

3 star reviews

6%

2 star reviews

7%

1 star reviews

36%

Working Hours

Monday:
Open 24 hours
Tuesday:
Open 24 hours
Wednesday:
Open 24 hours
Thursday:
Open 24 hours
Friday:
Open 24 hours
Saturday:
Open 24 hours
Sunday:
Open 24 hours

Location Map