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Sheetz

3.7(211 reviews)

What people love here...

Exceptional Service from Jeremy

Multiple reviews single out Jeremy for his consistent, personalized service and upbeat interactions.

They have this cashier on nights named Jeremy… He deserves a shout out.
Jeremy made a beautiful morning even better!!

Key Themes from Reviews

Staff Friendliness & Service QualityMixed

Customers regularly praise individual employees for going above and beyond, but others report abrupt or unhelpful interactions from certain staff.

"this girl named kaylee was so kind and helped me out with the coffee machines yesterday."
"First of all... Megan’s voice and tone were abrupt and rude in saying ‘we don’t have that anymore.’"

About Sheetz

### Sheetz Ephrata, PA: Your One-Stop Convenience Destination

Nestled at the busy intersection of Route 222 in Ephrata, PA, Sheetz delivers a seamless blend of convenience store essentials, gourmet coffee, made-to-order meals, car wash services, gas pumps (including EV chargers), beer and wine selections, and a full-service restaurant atmosphere—all under one roof. Whether you’re fueling up for the daily commute, grabbing a quick bite, or scheduling an express car wash, Sheetz is the local hotspot that caters to every on-the-go need.

### Convenience & Amenities That Keep You Moving

From the moment you pull into Sheetz’s expansive lot, you’ll appreciate the easy highway access and plentiful fuel options. Traditional gas pumps stand side-by-side with electric vehicle chargers and high-flow diesel dispensers, making pit stops simple for every driver. Inside, self-service coffee bars invite you to customize your latte or tea, while multiple seating areas—both indoors and outdoors—offer the perfect place to catch up on emails or enjoy a snack under the sun. On top of that, our on-site car wash streamlines vehicle care, so you can fuel up, fuel your body, and freshen your ride all in one visit.

### Friendly Faces & Exceptional Service

At the heart of the Sheetz experience is our team, whose dedication turns routine errands into personalized encounters. Customers frequently call out team member Jeremy for his upbeat greetings and genuine care, describing how “Jeremy made a beautiful morning even better.” Kaylee also shines at the coffee station, patiently guiding guests through drink options and troubleshooting machine quirks. These moments of exceptional service foster loyalty—and they remind us why we continually invest in staff training and a culture of hospitality.

That said, we recognize that service experiences can vary, and we’re committed to consistency. Constructive feedback about rushed interactions or abrupt tones is taken seriously; managers review each guest comment to ensure every staff member embodies the same friendly, solution-oriented spirit that customers love.

### Fresh Eats & Custom Creations

Sheetz’s made-to-order (MTO) kitchen is where flavor meets creativity. Fans rave about the MTO burrito with a cheese-stuffed tortilla, calling it a “go-to lunch” that strikes the perfect balance of taste and value. Whether you’re building your own breakfast sandwich, customizing a salad, or craving something heartier, our menu adapts to your appetite.

We know accuracy and ingredient quality matter—so we’re constantly refining prep processes to reduce the odds of bland bites or missing toppings. Recent recipe adjustments and staff refreshers have already led to improved portion control and more consistent flavor profiles. And for those surprise cravings, our beer store and wine store shelves feature a rotating selection of local craft brews, regional wines, and specialty items like Dr. Pepper BBQ sauce—yes, you can buy that coveted bottle right here, thanks to team members who go the extra mile to meet customer requests.

### Digital Convenience & Rewards

In today’s fast-paced world, our mobile app and online ordering systems are designed to keep you moving. Earn and redeem reward points on coffee, snacks, and gas, track MTO orders, and pay without stopping at the register. While digital ordering delays and communication hiccups have frustrated some guests, we’ve responded by expanding our customer-care support channels and streamlining back-end workflows. Our goal is clear: 30-second check-in, reliable order updates, and a rewards program so intuitive that snagging a free fountain drink feels effortless.

Policy clarity is another priority. We’ve updated signage around diesel pump limits and refined our loyalty-point redemption guidelines, so you know exactly what to expect at the pump and at checkout.

### A Clean, Welcoming Space

Cleanliness speaks volumes about how much we value your visit. Many patrons praise our well-maintained dining area and spotless floors, while our dedicated maintenance team monitors trash levels and restroom upkeep throughout the day. During peak hours, you may notice occasional lapses—no one likes an overflowing trash can—but rest assured we’ve ramped up inspection rounds and installed additional disposal stations to keep every corner fresh and inviting.

### Visit Sheetz Ephrata Today

Sheetz in Ephrata, PA, isn’t just a convenience store—it’s a community hub where friendly baristas, skilled cashiers, and attentive managers collaborate to make every stop pleasant, efficient, and personalized. From our bustling coffee shop and gas station to the on-demand car wash, restaurant-style MTO kitchen, beer and wine store, and robust rewards app, we blend speed with service and quality with convenience. Swing by any time—whether you’re on the highway or running local errands—and discover why Sheetz is the ultimate all-in-one destination for energy, expertise, and exceptional experiences.

Description

Chain offering fuel & familiar convenience goods, including packaged snacks, drinks & takeaway fare.

About This Business

Parking

  • Free parking lot
  • Free street parking

Payments

  • SNAP/EBT
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Amenities

  • Wi-Fi
  • Restroom

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Drive-through
  • In-store pickup
  • Onsite services

Contact Information

891 E Main St
Ephrata, PA 17522
United States of America

Website: Visit Website

Customer Reviews

3.7 out of 5 stars

Based on 211 reviews

Review data

5 star reviews

54%

4 star reviews

11%

3 star reviews

8%

2 star reviews

5%

1 star reviews

22%

Working Hours

Monday:
Open 24 hours
Tuesday:
Open 24 hours
Wednesday:
Open 24 hours
Thursday:
Open 24 hours
Friday:
Open 24 hours
Saturday:
Open 24 hours
Sunday:
Open 24 hours

Location Map