Sotomayor Medical Practice

About Sotomayor Medical Practice

Nestled in the heart of Reading, PA, Sotomayor Medical Practice is your trusted medical clinic, family practice physician office, and neurologist center dedicated to delivering compassionate, comprehensive healthcare. Under the leadership of Dr. Matilde Sotomayor and Dr. Freddy Flores, our practice blends expertise with empathy—offering everything from routine wellness exams to specialized neurologic evaluations.

Our Physicians: Expertise You Can Trust

At the core of our practice are two exceptional board-certified physicians:

• Dr. Matilde Sotomayor, Family Practice Physician & Medical Clinic Specialist
• Dr. Freddy Flores, Neurologist & Patient Advocate

Patients consistently highlight Dr. Sotomayor’s phenomenal proficiency and warm bedside manner. As one delighted patient shared, “Dr. Sotomayor is a phenomenal physician…She explained everything clearly and made sure I understood the diagnosis and treatment plan.” Similarly, Dr. Flores earns high praise for his blend of professional skill and human quality: “My experience with Doctor Freddy Flores…was excellent with total professionalism and human quality. All my concerns and questions about my health were answered with satisfaction.”

Patient Experience: Communication, Compassion & Care

From your very first phone call to your follow-up visits, clear communication and patient education are our top priorities. We understand that navigating a health concern can feel overwhelming, so our doctors take the time to break down complex diagnoses and treatment plans into plain language—ensuring every question is answered and every concern is acknowledged.

Our front-desk and clinical support staff strive to create a friendly, efficient atmosphere. Many patients remark, “The staff here is exceptional—friendly, efficient, and knowledgeable.” While we recognize there have been isolated reports of less-than-warm interactions, we continually coach our team to uphold the highest standards of professionalism and courtesy.

Bilingual & Culturally Sensitive Care

Sotomayor Medical Practice proudly serves Reading’s vibrant Hispanic community. We offer full Spanish-language services and culturally respectful care, making family visits more comfortable for patients who prefer to speak in Spanish. As one grateful family member put it, “I’m also glad they speak Spanish because I can bring in my dad who prefers a Spanish-speaking doctor and he is happy to see her.” This commitment to language accessibility helps ensure no one feels lost in translation when it comes to their health.

Commitment to Convenience & Quality

We understand life is busy, and your time is valuable. That’s why we’re continually refining our scheduling processes and office workflows to keep wait times as short as possible. On days when we hit our stride, patients comment, “Appointments are punctual, and I never felt rushed during my visit,” or even, “Like processed fast food…you’re in & out…and you get meds same day.”

At the same time, we take feedback seriously—especially around billing and administrative matters. Reports of insurance mix-ups or unexpected charges are rare, but when they do occur, our billing team works diligently to correct errors and answer your questions promptly. We are actively investing in upgraded systems and staff training to minimize these hiccups and uphold our commitment to transparency.

Privacy & Professionalism

Respecting your privacy and dignity during every visit is non-negotiable. We adhere to strict confidentiality standards and have revamped our check-in and weighing procedures to ensure personal health information remains private. From streamlining phone triage protocols to safeguarding exam-room conversations, we’re dedicated to providing a secure, respectful environment for all patients.

Our Services

Sotomayor Medical Practice offers a comprehensive slate of healthcare services tailored to individuals and families across all life stages:

• Preventive Care & Annual Wellness Exams
• Chronic Disease Management (Diabetes, Hypertension, Asthma)
• Neurology Consultations & Diagnostic Testing (Headaches, Seizures, Neuropathy)
• Women’s Health Services & Pediatric Care
• Vaccinations, Lab Work & On-Site Medication Dispensing
• Lifestyle Counseling (Nutrition, Smoking Cessation, Weight Management)

Whether you’re seeking a routine checkup or specialized neurologic care, our integrated approach ensures a seamless continuum of treatment.

Why Choose Sotomayor Medical Practice?

1. Exceptional Physician Expertise: Dr. Sotomayor and Dr. Flores combine decades of experience with clear, empathetic communication.
2. Culturally Competent, Bilingual Care: Spanish-speaking staff and culturally attuned service put every patient at ease.
3. Patient-Centered Atmosphere: From our welcoming front desk to our compassionate clinicians, your comfort and understanding are our highest priorities.
4. Continuous Improvement: We value your feedback and invest in better scheduling, billing accuracy, and privacy safeguards every day.
5. Comprehensive Services: As a medical clinic, family practice physician office, and neurologist center all in one, we deliver coordinated care under one roof.

At Sotomayor Medical Practice in Reading, PA, you’re more than just a patient—you’re part of our community. Experience the difference that expertise, empathy, and effective communication can make in your health journey. Schedule your appointment today and discover why so many trust us for their family’s care.