St Joseph Family & Womens Care: Kephart Eric M DO

St. Joseph Family & Women’s Care: Kephart Eric M DO – Reading, PA

St. Joseph Family & Women’s Care: Kephart Eric M DO is a dedicated women’s health clinic nestled in the heart of Reading, Pennsylvania. Committed to providing compassionate, patient-centered care across all stages of life, this practice offers a full spectrum of obstetric and gynecologic services—backed by a team of experienced physicians, mid-level providers, and support staff. Whether you’re seeking routine exams, prenatal guidance, or specialty consultations, St. Joseph Family & Women’s Care aims to be your trusted partner in women’s health.

A Compassionate Team You Can Trust

At the core of St. Joseph Family & Women’s Care is a genuine dedication to communication and empathy. Patients consistently highlight the caring manner of the physicians—even when administrative hiccups arise.

• Dr. Sherry Zhao draws frequent praise for her warmth and clarity. One patient noted, “The doctor for the dentist is and was an awesome person and communicative. God bless Dr. Sherry Zhao.” Her ability to explain complex information in welcoming, easy-to-follow terms puts many first-time and returning patients at ease.
• Georgina Nassr, a nurse practitioner on staff, has earned unwavering loyalty. “I will keep going to this place only for Georgina Nassr! She’s too smart to be in this place...” shares one devoted patient. Georgina’s attentiveness, deep knowledge, and genuine interest in each patient’s well-being make her a cornerstone of the clinic’s strengths.

Personalized Care for Every Stage of Life

From adolescence to menopause—and every phase in between—St. Joseph Family & Women’s Care offers tailored services designed to meet individual needs:

• Well-woman exams including Pap smears, breast health consultations, and routine screenings
• Prenatal and obstetric care, guiding expectant mothers through every visit, ultrasound, and milestone
• Family planning and contraceptive counseling, ensuring patients understand their options
• Menopause management, addressing symptoms and hormone considerations with sensitivity
• Minor gynecologic procedures and in-office treatments

This clinic’s holistic approach ensures that each patient receives an individualized plan—combining clinical expertise with emotional support.

Learning from Patient Feedback

St. Joseph Family & Women’s Care deeply values input from the community. While the medical team often excels in bedside manner, several administrative areas have surfaced as opportunities for growth:

• Phone Responsiveness
  Patients have expressed frustration over unanswered calls and delayed message returns. Comments such as “They never answer the phones nor return calls” underscore the need for a more responsive system.
• Appointment Scheduling & Follow-Up
  Inconsistent scheduling processes and occasional lapses in proactive follow-up have left some patients uncertain about prescription renewals and future appointments. One patient shared, “I waited all day for them to return my call—I needed a prescription approval.”
• Office Management & Service Quality
  A few reviews describe the front-office experience as disorganized, indicating that smoother administrative workflows could elevate overall satisfaction.

Recognizing these concerns, St. Joseph Family & Women’s Care is actively exploring ways to enhance phone support, streamline appointment coordination, and bolster its administrative team. The goal is simple: to extend the same level of excellence found in clinical care to every touchpoint of the patient journey.

Supporting Expectant Mothers with Confidence

Prenatal care at St. Joseph Family & Women’s Care is designed to empower first-time moms and families alike. While some new patients have felt underinformed about scheduling and essential care steps, the clinic’s obstetricians and midwives remain committed to strengthening that guidance. Expectant families can look forward to:

• A clear outline of prenatal visit milestones
• Detailed explanations of tests and ultrasounds
• Personalized birth-plan discussions
• Accessible educational resources and community referrals

By weaving together medical expertise with compassionate coaching, the team ensures that every mother feels prepared, supported, and heard.

Why Choose St. Joseph Family & Women’s Care?

• Exceptional Physician Communication: Generations of patients appreciate the clear explanations and kind bedside manner provided by Dr. Sherry Zhao, Dr. Kephart, and the rest of the medical staff.
• Dedicated, Expert Support Staff: Nurse practitioner Georgina Nassr stands out for her reliability and medical insight, offering a reassuring presence at each visit.
• Comprehensive Women’s Health Services: From routine screenings to high-risk obstetrics, the clinic addresses a wide range of needs under one roof.
• Commitment to Continuous Improvement: Patient feedback is embraced as a catalyst for positive change. As administrative processes evolve, St. Joseph Family & Women’s Care pledges to deliver a seamless experience from check-in to follow-up.

Visit Us in Reading, PA

Conveniently located in Reading, Pennsylvania, St. Joseph Family & Women’s Care: Kephart Eric M DO welcomes new patients and invites you to discover a practice where medical excellence meets heartfelt attention. Whether you’re scheduling a yearly wellness exam or embarking on your first prenatal journey, the team is here to guide you every step of the way.

Take the next step toward comprehensive, compassionate care. Contact St. Joseph Family & Women’s Care today and experience the difference that personalized women’s health services can make.