St Joseph Family & Womens Care: Remaley William Tho
What people love here...
Attentive Doctors
Multiple customers single out the physicians’ genuine care and responsiveness amid other service gaps.
Key Themes from Reviews
Communication & CallbacksNegative
Customers consistently experience poor phone responsiveness and lack of returned calls.
About St Joseph Family & Womens Care: Remaley William Tho
About St Joseph Family & Women’s Care: Remaley William Tho
Nestled in the heart of Reading, PA, St Joseph Family & Women’s Care: Remaley William Tho serves as a dedicated family practice physician center committed to nurturing the health and well-being of every generation. Led by Dr. Remaley William Tho, our practice provides comprehensive family medicine—from routine checkups and women’s health screenings to pediatric care and chronic condition management. At the core of our mission is a genuine focus on developing lasting, trust-based relationships with patients and families throughout Berks County.
Personalized, Attentive Physicians
What truly sets our practice apart is the time and care our physicians invest in getting to know you. Patients consistently praise our doctors for being “great and concerned about your needs,” reflecting the personalized rapport we build at each visit. Whether you’re discussing a newborn’s growth milestones, seeking guidance through pregnancy, or managing an adult health concern, Dr. Tho and his team listen attentively, explain medical options in plain language, and partner with you to create a care plan tailored to your lifestyle and health goals. This one-on-one approach ensures that you feel heard, respected, and empowered at every step of your healthcare journey.
Streamlined Communication and Scheduling
We understand that life moves fast—especially for busy parents, working professionals, and those juggling multiple obligations. Some patients have shared challenges reaching our office by phone or receiving timely callbacks, and we take this feedback seriously. In response, we’ve implemented enhanced phone triage protocols, increased staffing during peak hours, and introduced automated confirmations to keep you informed about appointment changes.
While we continue to refine our scheduling processes, you can expect more reliable reminders, clearer follow-up messages, and faster responses to your health questions. By strengthening our communication channels, we aim to reduce the stress of coordinating care so you can focus on what matters most: your family’s health.
Focused on Improving Your In-Office Experience
At St Joseph Family & Women’s Care, we strive to make every visit as smooth and comfortable as possible. Some patients have noted occasional delays—especially when our staff must juggle back-office tasks or clinical prep between appointments. We’re actively addressing this by optimizing staff workflows, refining check-in procedures, and ensuring that our front-desk team remains fully present to assist those waiting for blood work, lab orders, or follow-up questions.
We believe that maintaining professionalism and courtesy at all times is vital. To that end, we’ve reinforced our customer-service training, emphasizing respect for your time, clear communication in the waiting area, and a friendly reception even on our busiest days. Our goal is that, from the moment you step through our doors, you feel valued and prioritized.
A Holistic Approach to Family Health
Beyond acute care and chronic disease management, we offer a spectrum of preventive services—annual wellness exams, childhood immunizations, women’s health screenings, and nutritional counseling. Our family practice model allows you to see the same familiar faces over the years, building a continuity of care that supports long-term health outcomes. Whether monitoring developmental milestones in children or tracking health metrics in adults, our team believes preventive medicine is the key to early intervention and sustained well-being.
Community Roots and Ongoing Growth
As a locally owned practice, St Joseph Family & Women’s Care is proud to be an integral part of Reading’s health landscape. We regularly collaborate with nearby specialists, laboratories, and imaging centers to ensure seamless referrals and coordinated care. Your feedback drives our continuous improvement—from extending office hours and refining online appointment requests to enriching patient education resources.
By combining the warmth and familiarity of a neighborhood clinic with a commitment to modern best practices, we remain focused on one goal: helping your family thrive.
Schedule Your Next Visit
Experience the difference of a family practice where attentive doctors genuinely care about your needs. Contact St Joseph Family & Women’s Care: Remaley William Tho in Reading, PA, to book an appointment today. Let us partner with you in creating a healthier future—one personalized, compassionate visit at a time.
Categories
About This Business
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Reading, PA 19601
United States of America
Phone: +1 610-378-2440
Customer Reviews
2.2 out of 5 stars
Based on 5 reviews
Review data
5 star reviews
- 20%
4 star reviews
- 0%
3 star reviews
- 20%
2 star reviews
- 0%
1 star reviews
- 60%