Sunrise Logistics, Inc.
What people love here...
Exceptional Service from Vadim Buze
A specific employee is called out by name for going above and beyond, creating a memorable and positive experience.
Key Themes from Reviews
Speed of Unloading/LoadingMixed
Customers report highly variable turnaround times—some experience very quick unloading while others endure multi-hour delays.
About Sunrise Logistics, Inc.
Sunrise Logistics, Inc. – Ephrata, PA Cold Storage & Trucking Excellence
Sunrise Logistics, Inc. stands at the heart of Ephrata, Pennsylvania’s bustling freight and distribution scene as a full-service cold storage facility and trucking company. Since its founding, Sunrise Logistics has been committed to delivering temperature-controlled warehousing and streamlined regional transportation solutions for food processors, grocery distributors, and manufacturers of perishable goods. Whether you’re dropping off a load or picking up refrigerated cargo, Sunrise Logistics combines the muscle of a modern trucking operation with the precision of a dedicated cold storage provider—with a touch of hometown hospitality.
Comprehensive Cold Storage & Transportation Services
• Temperature-Controlled Warehousing
• Frozen, chilled, and ambient loading docks
• Real-time inventory monitoring and 24/7 climate controls
• Regional Trucking & Drayage
• Dedicated fleet of refrigerated tractors and trailers
• Short-haul and long-haul scheduling across the Mid-Atlantic
• Flexible Cross-Docking & Transloading
• Rapid turnaround options for time-sensitive freight
• Simplified paperwork and manifest handling
Sunrise Logistics’s facility in Ephrata features multiple refrigerated docks designed for high-volume throughput. On optimal days, carriers consistently report unloading in as little as one hour—a testament to the company’s operational efficiency when loading bays align and the manifest is in place.
A Personal Touch: Staff You Can Count On
At the core of Sunrise Logistics’s reputation is its team. Drivers and partners regularly cite staff members who go above and beyond to deliver a courteous, personalized experience:
– Exceptional Service from Vadim Buze
“Vadim Buze was so very nice and personable. He was amazing and needs to be commended for all he does for his clients.”
Whether coordinating last-minute temperature adjustments or expediting paperwork, Vadim embodies the friendly professionalism that keeps customers coming back.
– Friendly, Professional Personnel
“Very nice people working there. Great service.”
From the guard shack to the loading dock, courteous interactions help set a positive tone—even when the workday starts before dawn.
Streamlined Access & Facility Layout
Drivers praise Sunrise Logistics for its straightforward site access:
• Easy entry and clear signage for first-time visitors
• Efficient traffic flow that minimizes staging delays
• Ample turning radius for full-length trailers
“Easy getting in and out for my first time,” one hauler noted. When reservations align, the check-in process can be virtually seamless—and the result is faster loading, less downtime, and more money in a driver’s pocket.
Operational Realities & Continuous Improvement
Sunrise Logistics recognizes that no supply chain is perfect, and feedback drives progress:
• Turnaround Times: While many enjoy quick unloading, some shipments have taken several hours. Sunrise Logistics is actively refining dock assignments and labor shifts to deliver more consistent, predictable loading and unloading windows.
• Documentation & Paperwork: A handful of carriers have reported manifest delays. In response, the company is streamlining digital manifest submission and improving system integration so drivers spend less time counting pallets and more time on the road.
• Appointment Scheduling: Traditionally first-come, first-served, the facility is piloting a reservation system to guarantee dock slots on high-volume days. Early adopters report fewer “traffic-jam” scenarios at the guard shack.
• Communication: Recognizing that unanswered calls cause frustration, Sunrise Logistics has expanded its dispatch team and increased gatehouse staffing during peak hours to ensure every driver can reach a live person—day or night.
This commitment to continuous improvement reinforces Sunrise Logistics’s reputation as a responsive partner, willing to invest in technology and training to enhance the driver experience.
Driver Amenities & On-Site Comfort
Located in the heart of Lancaster County’s agricultural corridor, Sunrise Logistics’s 24-acre campus provides:
– Heated break rooms and rest areas (winterized for no-surprises cold snaps)
– Clean restroom facilities with 24/7 access
– Designated parking and staging lanes for safe overnight holds
– Vending machines, Wi-Fi access, and driver lounges
While reviews have mentioned opportunities to expand staging and parking, these amenities already set Sunrise Logistics apart from many regional cold storage yards—providing crucial comfort on long hauls.
Why Choose Sunrise Logistics, Inc.?
- Specialized Cold Chain Expertise: From frozen foods to delicate pharmaceuticals, our climate-controlled logistics solutions keep your product integrity intact.
- Proven Track Record: Multiple independent drivers report unloading in under an hour—a clear indicator of operational excellence when conditions are optimal.
- Personalized Customer Service: Staff members like Vadim Buze exemplify the friendliness and professionalism that turn first-time callers into long-term partners.
- Ongoing Enhancements: By listening to real-world feedback, Sunrise Logistics continually refines scheduling, paperwork flow, and communications—ensuring your freight moves faster and more predictably.
- Strategic Ephrata Location: Central to I-76, PA Turnpike access, and major interstate arteries, our facility offers unmatched convenience across the Mid-Atlantic supply chain.
Partner with Sunrise Logistics Today
When reliability matters—and cold chain precision is non-negotiable—Sunrise Logistics, Inc. in Ephrata, PA delivers the expertise and personal service you need. Whether you require dock-to-door trucking, comprehensive cold storage, or streamlined cross-docking, our team is ready to make your next delivery or pickup as smooth as possible. Contact us now to experience the Sunrise difference—where every shipment is treated with the warmth and care of sunrise itself.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Ephrata, PA 17522
United States of America
Phone: +1 888-518-8502
Website: Visit Website
Customer Reviews
4.0 out of 5 stars
Based on 48 reviews
Review data
5 star reviews
- 63%
4 star reviews
- 13%
3 star reviews
- 4%
2 star reviews
- 4%
1 star reviews
- 17%
Working Hours
- Monday:
- 8AM-5PM
- Tuesday:
- 8AM-5PM
- Wednesday:
- 8AM-5PM
- Thursday:
- 8AM-5PM
- Friday:
- 8AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed