The Vets - Mobile Vet Care in Philadelphia (Formerly BetterVet)

About The Vets – Mobile Vet Care in Philadelphia

Formerly known as BetterVet, The Vets brings the full spectrum of veterinary care directly to your door in Philadelphia, PA. As a leading service establishment in mobile veterinary medicine, we combine the convenience of in-home visits with the expertise of a top-tier veterinarian practice. From routine exams to telehealth consultations, veterinary pharmacy support, and even pet funeral service arrangements, our compassionate team is here to serve you and your pets—wherever “home” happens to be.

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Convenience That Puts You and Your Pet First

Gone are the days of stressful car rides, crowded waiting rooms, and anxious pets vocalizing fear at every bark and meow down the hall. With The Vets’ mobile-only model, our veterinarians and certified technicians arrive at your home in a fully equipped vehicle, complete with diagnostic tools, exam tables, and all the supplies needed to handle most preventive and urgent care.
• “The ability to get a house call from a veterinarian is such an incredibly convenient option.”
• “My dog is extremely anxious at the vet so having an opportunity to have her examined at home was a huge benefit.”

By eliminating the clinic commute, we save you time, reduce your pet’s stress, and deliver professional care on your schedule.

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Expert, Professional, Compassionate Care

Our clients regularly rave about the clinical skill and compassionate approach of our staff. Whether it’s a routine wellness checkup or a specialized procedure, our team treats every patient with respect, gentleness, and the utmost professionalism:
• “Dr. White and staff were amazing with my girl! 💯 professional!”
• “The whole process, start to finish was very professional and the communication was excellent.”

From the moment we confirm your appointment to the final post-visit summary, you’ll experience the same high standards that have made The Vets a trusted name in Philadelphia.

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Anxiety-Friendly Handling for Every Personality

Not every pet flourishes under fluorescent lights and unfamiliar crowds. Our veterinarians and vet techs are specially trained in gentle, patient handling techniques that help senior, anxious, or reactive animals feel safe. We take the time to introduce ourselves, let your pet sniff our equipment, and let them set the pace.
• “They conducted their exam with outstanding skill, patience, and compassion [for my nervous rescue dog].”
• “Dr. White and her technician treat him with respect and understand he is nervous so they take great care in handling him.”

Even large breeds and seniors benefit from our calm, confidence-building approach—no muzzles or forceful restraints needed.

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Clear Communication & Seamless Scheduling

Our clients live busy lives, so we’ve streamlined the booking process and reinforced it with transparent communication:
• Online booking through our website or app takes just minutes, with real-time availability and handy reminders.
• Text or in-app notifications keep you informed about your veterinarian’s arrival window—no more guessing whether they’re on their way.
• After the visit, we follow up with a detailed summary of findings, treatment recommendations, and easy access to our veterinary pharmacy for any necessary prescriptions.

“The app/website is easy to use, customer service chat is readily available, and they give plenty of communication about what to expect.”
“With a quick text, I knew exactly when to expect them.”

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Signature Highlights & Specialized Services

The Dream Team: Dr. Melissa White & Brooke
Time and again, pet parents mention this dynamic duo for their warmth, thoroughness, and ability to bond instantly with even the most apprehensive animals. “BetterVet is the best!! Dr. Melissa White and vet tech, Brooke, are the dream team!”

International Health Certificates
Planning overseas travel? Our vets navigate complex CDC and airline requirements, ensuring your pet’s health certificate is flawless and complete. “Dr. Kim Gallagher and Devon helped prepare my dog’s health certificate and CDC requirements for international travel. They were GREAT.”

Virtual Vet Visits
From minor concerns to follow-ups, our telehealth appointments via Zoom offer another layer of convenience—perfect for mobility challenges or simple consults. “Absolutely recommend any and everyone… The fact they can either come to your home or do virtual visits is all-around amazing.”

Senior & Aggressive Pet Techniques
Large, elderly, or reactive companions receive the specialized handling they need to feel secure. “They immediately calmed my aggressive senior with special techniques and gave her the care she needed.”

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Beyond Routine Care: Pharmacy & Pet Funeral Services

As a full-service veterinary provider, The Vets maintains an in-house veterinary pharmacy for quick, accurate dispensing of medications and nutritional supplements. We also offer sensitive, dignified pet funeral service coordination when you need compassionate end-of-life support. Our goal is to be your trusted partner through every stage of your pet’s life.

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Schedule Your Home Visit Today

Experience why Philadelphia pet owners are choosing The Vets for mobile veterinarian care. Whether it’s a vaccine, a virtual check-in, or planning for your pet’s final farewell, our attentive, professional team is ready to bring quality veterinary service straight to you. Book online or via our app—relief, reassurance, and personalized care are just a click away.