Tower Health Medical Group Family Medicine - Exeter

Welcome to Tower Health Medical Group Family Medicine – Exeter

Located in the heart of Reading, PA, Tower Health Medical Group Family Medicine – Exeter is your trusted family practice physician and internal medicine clinic for comprehensive, patient-centered care. Serving families across Berks County, our dedicated team of physicians, physician assistants (PAs), and nurse practitioners (NPs) offers personalized wellness and acute-care services designed to keep you and your loved ones healthy at every stage of life.

A Team Committed to Excellence

At the core of our medical clinic is a group of highly skilled providers who bring expertise and compassion to every appointment. Patients frequently highlight the exceptional care delivered by Dr. Chelious, calling her “completely amazing” and “highly recommend[ing]” her practice style. Her meticulous attention to detail and warm bedside manner set the standard for a trusting doctor-patient relationship. Dr. Rutherford also garners praise for her thoughtful approach to family medicine, reinforcing the consistent quality you can expect when you walk through our doors.

Personalized, Family-Focused Care

As a family practice physician and internist clinic, we understand that health needs evolve over time—and that meaningful care goes beyond treating symptoms. Whether you’re bringing in your toddler for immunizations, scheduling an annual physical, or managing a chronic condition, our providers tailor each visit to your unique history and lifestyle. By combining preventive screenings, evidence-based medicine, and lifestyle coaching, we help patients build long-term wellness plans grounded in realistic goals and personal preferences.

Friendly, Approachable Staff

Our front-office team and medical support staff set the tone for a welcoming, respectful environment. Many patients report that “the people there are very pleasant and approachable,” praising the friendly smiles and genuine concern that greet them at check-in. We’re committed to maintaining this warm atmosphere even as our practice grows, investing in ongoing customer-service training so every patient—regardless of insurance status—feels valued and heard.

Addressing Appointment Scheduling & Availability

We recognize that securing a timely appointment can sometimes be challenging, particularly during peak periods. Some patients have expressed frustration, describing the process as “begging for a spot” and noting waits of “months” for routine visits. At Tower Health Medical Group Family Medicine – Exeter, we hear you. That’s why we continually review our scheduling practices, working to open additional slots for annual physicals, urgent concerns, and follow-ups. We encourage patients to explore our online portal for secure appointment requests and to connect with our staff early when care needs arise. Our goal is to minimize delays and ensure that your health concerns are addressed promptly.

Striving for Continuity of Care

Family medicine thrives on long-standing relationships. We understand the disappointment some patients feel when faced with rotating providers, leading to gaps in personalized treatment. To counter this, our clinic emphasizes team-based care: your primary provider is backed by a consistent group of PAs and NPs who share your medical history and treatment goals. Our unified electronic health record system ensures that each member of your care team is fully up to date, so transitions between visits remain smooth and your care plan remains cohesive.

Understanding Staffing Challenges

Many practices in the Tower Health network, including ours, are navigating staffing pressures that can impact service speed and provider availability. We’re actively recruiting talented clinicians and administrative personnel to bolster our ranks and reduce wait times. In the meantime, patients may interact with various team members on different days—but rest assured, every provider follows the same high standards of professionalism and expertise.

Celebrating What Patients Love

Despite operational hurdles, the overall quality of care at Tower Health Medical Group Family Medicine – Exeter shines through in countless positive reviews. Patients routinely express appreciation for the “great doctors and great staff” who go above and beyond to answer questions, explain treatment options, and coordinate referrals. It’s this dedication to comprehensive, compassionate service that transforms routine visits into reassuring experiences—whether you’re tackling a new health concern or simply stopping in for a check-up.

Partnering With You on Your Health Journey

At our Reading, PA clinic, we believe that strong collaboration between patients and providers leads to the best outcomes. We invite you to experience the blend of clinical expertise, genuine empathy, and family-centered focus that defines Tower Health Medical Group Family Medicine – Exeter. From the moment you step through our doors, our goal is to make you feel welcome, supported, and empowered to take charge of your well-being.

Ready to schedule your next visit? Reach out today to discuss your health goals, secure an appointment, or learn more about our services. We look forward to welcoming you into our family—and to partnering with you on every step of your health journey.