Tower Health Medical Group Family Medicine - Rockland Hall

About Tower Health Medical Group Family Medicine – Rockland Hall

Nestled in the heart of Reading, PA, Tower Health Medical Group Family Medicine – Rockland Hall offers compassionate, comprehensive family practice services tailored to patients of all ages. As a leading medical clinic in the region, we pride ourselves on blending state-of-the-art care with the warm familiarity of a community practice. Whether you’re scheduling an annual wellness exam, seeking management for a chronic condition, or bringing in a young child for a checkup, our Rockland Hall team is committed to making your health—and your experience—our top priority.

Physician Care & Bedside Manner

At the core of our practice are our dedicated physicians, including Dr. David McCall and Dr. Egiobe, whose thoughtful approach sets the tone for every visit. Patients consistently highlight their willingness to listen deeply, explain conditions in clear terms, and tailor treatment plans to each individual’s lifestyle. One long-time patient raves, “I see Dr. David McCall and he is awesome,” while another shares, “Dr. McCall and Dr. Egiobe have taken wonderful care of my daughter Jill and me.” It’s this genuine connection—this investment of time and attention—that transforms routine appointments into experiences of trust and reassurance.

Personalized, One-on-One Consultations

We understand that every patient’s story is unique. That’s why our appointment model prioritizes unhurried, one-on-one time with the doctor. While you may occasionally wait a bit longer in the reception area, many patients consider it a fair trade-off for a focused, comprehensive consultation. As one review notes, “I’d rather have a doctor that cares about me and asks how I’m doing than a doctor that treats me like cattle.” It’s this level of attentiveness that ensures all your questions are answered and all your concerns are addressed before you leave.

Office Efficiency & Wait Times

Rockland Hall is continuously refining its processes to balance thorough care with office efficiency. We recognize that extended waits can be frustrating, and we’re taking proactive steps—such as streamlined patient check-in, timely communication of delays, and flexible scheduling strategies—to minimize downtime. Indeed, some patients observe that a longer wait signifies more quality time with Dr. McCall, while others have found delays in returning calls or running behind schedule. Rest assured, every measure is in motion to respect your time without compromising the exceptional standard of care you expect.

Scheduling & Appointment Management

Booking an appointment should be simple, not stressful. Our office offers multiple channels for scheduling, including online requests and direct phone support. Nevertheless, we acknowledge past feedback about unreturned phone calls or last-minute cancellations. To address this, we’ve bolstered our front-desk protocols and are migrating to a more responsive call-handling system. While no process is perfect, our goal is clear: make appointment booking seamless, predictable, and reliable, so you never feel left in the dark.

Our Front-Office Team: Robert Brackbill & Lori Hall

Behind every outstanding visit is a front-office team that treats you like family. Patients frequently commend Robert Brackbill and Lori Hall for their warm greetings, helpful guidance, and ongoing support. One satisfied patient exclaims, “Both Robert Brackbill and Lori Hall are fantastic and have treated me like family for years,” while another declares, “I love this place… refuse to go anywhere else.” Their blend of professionalism and genuine care creates a welcoming atmosphere from the moment you step through our doors.

Office Atmosphere & Community Feel

While growth often brings changes, we’ve deliberately preserved the personal touch that makes Tower Health Medical Group Family Medicine – Rockland Hall feel like home. Long-standing families recall the small-town “family vibe” of yesteryear, and although some processes are now centralized through a call center, our local team remains committed to restoring that intimate, neighborly spirit. Every hallway greeting, every check-in smile, and every follow-up call reinforces our promise: your well-being matters to us on a personal level.

Why Choose Tower Health Medical Group Family Medicine – Rockland Hall?

• Comprehensive Family Practice: From pediatric to geriatric care, we meet the healthcare needs of your entire household.
• Trusted Physicians: Dr. McCall and Dr. Egiobe bring expertise, empathy, and individualized treatment to every appointment.
• Personalized Consultations: Enjoy unhurried, one-on-one time that ensures no question goes unasked and no concern is overlooked.
• Caring Support Staff: Robert Brackbill, Lori Hall, and the rest of our team are here to guide you with warmth and professionalism.
• Ongoing Improvements: We’re actively enhancing scheduling, wait-time management, and office efficiency to serve you better.
• Convenient Location: Situated in Reading, PA, our Rockland Hall medical clinic is easily accessible and well-integrated with the broader Tower Health network.

At Tower Health Medical Group Family Medicine – Rockland Hall, delivering exceptional care goes beyond diagnoses and prescriptions. It’s about building lasting relationships, restoring peace of mind, and championing your health journey every step of the way. We invite you to experience the difference of truly personalized medicine—where you’re not just a patient number, but a valued member of our family. Schedule your visit today and discover why so many in Reading, PA, have made Rockland Hall their home for family practice and medical clinic services.